Will Galliher | Page 7

It seems to me that if you want to buy a Honda in Rochester you have a choice of a terrible place, an ok place, and an exceptional place. After careful shopping and research I chose to buy a 2013 Acc Rochester you have a choice of a terrible place, an ok place, and an exceptional place. After careful shopping and research I chose to buy a 2013 Accord from Dick Ide Honda. I feel that their store is exceptional. They went above and beyond to make this the best experience I've ever had at a dealer ship. After the horrendous experience I had at one of their competitors, this was a breath of fresh air. Will greeted my wife and I with a smile and gave us the attention we wanted. We struck up a deal and I couldn't be happier with the car. There was a small problem with the tire pressure system a couple weeks after picking up the car. Their service got me right in and fixed it in a couple minutes. I had barely finished my free cup of coffee. I had never been a Dick Ide customer before, but as long as things continue like this I will be for a long time! More

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When I think of buying a car,I cringe. It is one of my top least favorite things to do. I would imagine this is because I have never really had what I would consider to be, an enjoyable car buying experie top least favorite things to do. I would imagine this is because I have never really had what I would consider to be, an enjoyable car buying experience. Typically when I leave a dealership I feel frustrated and defeated,and move along to the next dealership on my quest for a vehicle,hoping for maybe a better experience only to feel even more frustrated. Now,imagine my surprise when I walk into Dick Ide Honda for the first time, to be greated with smiling faces and salesmen that were more caring and willing to help you and your best interest,than vulchers circling their prey! I was instantly at ease. I knew what I wanted and was very upfront and honest. I figured this approach couldn't hurt as I was done with the nonsense I had encountered at the other dealerships. They listened to my concerns and made it all happen. No fuss,no muss. No haggling or bargaining or the "let me go talk to the boss and see what I can do for you". It was beyond easy,I thought to easy! I was stunned. And oh so pleasantly surprised. Beginning to end,it was buy far the best car buying experience I have ever had. I had no idea that actually could exist! But it does,and if you have ever felt like I have...I urge you,just walk through the doers at Dick Ide Honda and let them do the rest. You absolutely will not regret your decision! A big THANK YOU to the whole team that went above and beyond. I will be sure to spread the word Kara Russell More

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