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Will Kent

Overview Reviews (129) Inventory (909)

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Will Kent

Will Kent | Page 3

Sales Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

Passionate about vehicles and the people who drive them! I was born into a family of car enthusiasts so this became such a perfect opportunity for me! I have carried on the interest into my son who loves cars too! Always willing to think outside the box to find the best solutions! This has always been my dealer! I even worked here when I was in high school! I have a lot of Pride here at Serra Ford Farmington hills

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4.8

129 Reviews

Overview Reviews (129) Inventory (909)

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English

Employee Video

4.8

129 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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129 Reviews of Will Kent

July 17, 2022

Dealership Rating

Employee Rating

Will was great to work with! We were looking for an explorer, I messaged him and he stuck with our budget and found us the perfect car for us! The team that he works with was als We were looking for an explorer, I messaged him and he stuck with our budget and found us the perfect car for us! The team that he works with was also great. The whole process was very smooth. HIGHLY recommend. More

by ktranea

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Serra Ford Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 12, 2022

Dealership Rating

Employee Rating

Friendly service and great communication. It was a please dealing with Will and the Serra Ford team. It was a please dealing with Will and the Serra Ford team. More

by zjf17

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 12, 2022 -

Serra Ford Farmington Hills responded

We are so happy that Will and the team provided you with excellent customer service. We appreciate you and your business.

July 09, 2022

Dealership Rating

Employee Rating

Will kept in touch with me the entire time since ordering my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. More

by Mehmeti_besnik

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Max

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Jul 11, 2022 -

Serra Ford Farmington Hills responded

We are so glad to hear that you had a great car buying experience and that Will provided you with the excellent customer service that you deserve. We appreciate you and your business.

Jul 12, 2022 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 09, 2022

Dealership Rating

Employee Rating

Could have been a bumpy ride(experience), but Will Kent made it smooth amd easy going made it smooth amd easy going More

by Fishtank.tom

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 11, 2022 -

Serra Ford Farmington Hills responded

Good morning and thank you for taking the time to leave such a great review. In this time in the car world, things are definitely a challenge but we are so glad that Will was able to keep the process positive for you. We appreciate you and your business.

July 07, 2022

Dealership Rating

Employee Rating

Will was so helpful in helping me find a vehicle in such a short mount of time. I really appreciate his efforts to make my experience easy! a short mount of time. I really appreciate his efforts to make my experience easy! More

by DS

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Max (Will’s assistant)

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Jul 08, 2022 -

Serra Ford Farmington Hills responded

DS, thank you for taking the time to leave a review and let us know about the great service you received from Will and Max. We appreciate you and your business!

July 07, 2022

Dealership Rating

Employee Rating

Very professional staff. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. More

by aekka.apoorva

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 07, 2022 -

Serra Ford Farmington Hills responded

Hello Aekka, we are so happy to hear that Will took care of you through some challenges. We are here to assist and appreciate your business.

July 07, 2022

Dealership Rating

Employee Rating

So far everything has been very good between the dealership and Will. A job well done dealership and Will. A job well done More

by Cargile5

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 08, 2022 -

Serra Ford Farmington Hills responded

Thank you so much for letting us know how we are doing and that Will gave you great service!

July 07, 2022

Dealership Rating

Employee Rating

Will Kent is s master of making a good deal and getting us what we want. His assistant Max is following in his footsteps. They both made the leasing process easy for us. us what we want. His assistant Max is following in his footsteps. They both made the leasing process easy for us. More

by Kathleen & Mary

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard in the final financing office.

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Jul 08, 2022 -

Serra Ford Farmington Hills responded

Kathleen & Mary, thank you so much for the great review. Max has big shoes to fill but we are confident he'll be the next shining star here at Serra Ford Farmington Hills having learned from Will.

July 07, 2022

Dealership Rating

Employee Rating

Experience was excellent start to finish. Highly recommend for anyone looking to buy a new car Highly recommend for anyone looking to buy a new car More

by garrett.ross.kennedy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 08, 2022 -

Serra Ford Farmington Hills responded

Garrett, we appreciate your business and you! We are here to help however and whenever we can!

July 07, 2022

Dealership Rating

Employee Rating

Excellent customer service! They made my transaction worry and stress free with no pressure. I felt like they cared about me as a customer and not just “making a quick sale.” I They made my transaction worry and stress free with no pressure. I felt like they cared about me as a customer and not just “making a quick sale.” I would highly recommend doing business here. More

by DR

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Max (Will’s assistant)

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Jul 08, 2022 -

Serra Ford Farmington Hills responded

DR, what a great rating and review. We appreciate you and your business.

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