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Will Kent

Overview Reviews (133) Inventory (919)

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Will Kent

Will Kent | Page 3

Sales Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

Passionate about vehicles and the people who drive them! I was born into a family of car enthusiasts so this became such a perfect opportunity for me! I have carried on the interest into my son who loves cars too! Always willing to think outside the box to find the best solutions! This has always been my dealer! I even worked here when I was in high school! I have a lot of Pride here at Serra Ford Farmington hills

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4.9

133 Reviews

Overview Reviews (133) Inventory (919)

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English

Employee Video

4.9

133 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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133 Reviews of Will Kent

July 29, 2022

Dealership Rating

Employee Rating

Will Kent has been a great help for me in getting my Mach E vehicle . He is very friendly and answered all my questions. Thank you E vehicle . He is very friendly and answered all my questions. Thank you More

by vaekka

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lerain and Max

Aug 01, 2022 -

Serra Ford Farmington Hills responded

Vaekka, we are so glad that Will Kent provided you with the excellent customer service that you deserve. He works very hard at making sure all of his customer's experience this. We appreciate you and your business!

July 21, 2022

Dealership Rating

Employee Rating

Very very friendly people. My salesman Will Kent is very professional and gets the job done in very timely manner. My salesman Will Kent is very professional and gets the job done in very timely manner. More

by paulperaino

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 22, 2022 -

Serra Ford Farmington Hills responded

Paul, we appreciate you taking the time to let us know about the great customer service you experienced. We appreciate you and your business.

July 20, 2022

Dealership Rating

Employee Rating

They are very helpful and knowledgeable. I felt that I knew a lot about the vehicle that I was purchasing. I felt that I knew a lot about the vehicle that I was purchasing. More

by BlackBeauty

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jamie and Max

Jul 20, 2022 -

Serra Ford Farmington Hills responded

Hello and thank you for taking the time to let us know how we are doing. We appreciate you and your business. Enjoy your new vehicle! =)

July 18, 2022

Dealership Rating

Employee Rating

I’ve always had a great experience with Serra (formerly Holzer) Ford. Everyone is very nice and helpful. Holzer) Ford. Everyone is very nice and helpful. More

by Mikala Kieling

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 19, 2022 -

Serra Ford Farmington Hills responded

Hi Mikala, we appreciate you, your business and loyalty. New name, same great people. We are always here to assist!

July 17, 2022

Dealership Rating

Employee Rating

Will was great to work with! We were looking for an explorer, I messaged him and he stuck with our budget and found us the perfect car for us! The team that he works with was als We were looking for an explorer, I messaged him and he stuck with our budget and found us the perfect car for us! The team that he works with was also great. The whole process was very smooth. HIGHLY recommend. More

by ktranea

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 19, 2022 -

Serra Ford Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 12, 2022

Dealership Rating

Employee Rating

Friendly service and great communication. It was a please dealing with Will and the Serra Ford team. It was a please dealing with Will and the Serra Ford team. More

by zjf17

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 12, 2022 -

Serra Ford Farmington Hills responded

We are so happy that Will and the team provided you with excellent customer service. We appreciate you and your business.

July 09, 2022

Dealership Rating

Employee Rating

Will kept in touch with me the entire time since ordering my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. More

by Mehmeti_besnik

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Max

Jul 11, 2022 -

Serra Ford Farmington Hills responded

We are so glad to hear that you had a great car buying experience and that Will provided you with the excellent customer service that you deserve. We appreciate you and your business.

Jul 12, 2022 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 09, 2022

Dealership Rating

Employee Rating

Could have been a bumpy ride(experience), but Will Kent made it smooth amd easy going made it smooth amd easy going More

by Fishtank.tom

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 11, 2022 -

Serra Ford Farmington Hills responded

Good morning and thank you for taking the time to leave such a great review. In this time in the car world, things are definitely a challenge but we are so glad that Will was able to keep the process positive for you. We appreciate you and your business.

July 07, 2022

Dealership Rating

Employee Rating

Will was so helpful in helping me find a vehicle in such a short mount of time. I really appreciate his efforts to make my experience easy! a short mount of time. I really appreciate his efforts to make my experience easy! More

by DS

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Max (Will’s assistant)

Jul 08, 2022 -

Serra Ford Farmington Hills responded

DS, thank you for taking the time to leave a review and let us know about the great service you received from Will and Max. We appreciate you and your business!

July 07, 2022

Dealership Rating

Employee Rating

Very professional staff. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. More

by aekka.apoorva

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 07, 2022 -

Serra Ford Farmington Hills responded

Hello Aekka, we are so happy to hear that Will took care of you through some challenges. We are here to assist and appreciate your business.

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