Will Routon
Will Routon at McDonald Volkswagen
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Will Routon

General Sales Manager

McDonald Volkswagen

6000 S Broadway
Littleton, CO 80121

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4.3
61 Reviews

Dealership Experience

14 yrs, 2 mos

Industry Experience

26 yrs, 3 mos

4.3

61 Reviews

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61 Reviews of Will Routon

April 05, 2024

Dealership Rating
Employee Rating

Quick and simple! Doug is a great asset to your dealership. Very pleasant to work with. Thank you Doug! Ernest Padilla Production Manager Crash Champions Col More

by Ernest.Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Brake

Apr 08, 2024

McDonald Volkswagen responded

Ernest, it's great to know that Doug made your experience at McDonald Volkswagen quick and simple. We appreciate the shout-out!

March 02, 2024

Dealership Rating
Employee Rating

Outstanding from start to finish. Everyone we dealt with was professional, and went out of their way to make this a great experience! Will be back for a Tiguan soon! More

by Plaidfinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Brake, Zach O'Connor

Mar 04, 2024

McDonald Volkswagen responded

We're delighted to know you had an outstanding experience with us at McDonald Volkswagen! We look forward to assisting you again when it's time for that Tiguan. Safe travels until then!

January 09, 2024

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Employee Rating

They don’t do the inspections they say they do and will let you leave the lot with problems that will ruin your car. More

by Jamesj1598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Spencer Allen

Jan 09, 2024

McDonald Volkswagen responded

James, I'm sorry that your recent experience left you feeling disappointed. What you've described is not the standard of service we aim for and I would like to better understand what transpired during your visit. Please give me a call. Thank you, Analisia Morales - Service & Parts Director - 303-734-2750

Jan 09, 2024

Jamesj1598 responded

It doesn’t matter. You guys won’t do anything. I asked if you would cover if there were any residual problems and you guys said no. It Is a shame. Like y’all could have ruined my catalytic converters and I won’t know till a year from now when I need to do emissions and don’t pass. Just crazy that y’all won’t cover a mistake you guys made.

March 30, 2023

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Employee Rating

Scott was great he helped me with my trade and new car purchase. Everything went smoothly and fast. The whole staff was nice and friendly. More

by Rachaelhuynh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Brake, Scott Chau

Mar 30, 2023

McDonald Volkswagen responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Scott and the McDonald Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 26, 2023

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Employee Rating

Long story short the finance fell through on the car that i purchased here and they refuse to unwind the deal they want to keep my 15,000$ deposit and trade in.They paid off my trade in before the new car wa More

by KevinW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2023

McDonald Volkswagen responded

I'm sorry for the delay in responding, however, I was out of town last week. Since you have retained legal representation please direct all comments to your attorney who will then contact our counsel. Thank you. Rod Schluter, Director

Mar 27, 2023

KevinW responded

Way to hide from the problem leaving a generic comment wont stop me you guys robbed me you have my 30,000$ trade in and my 15,000$ honestly im just getting started.

March 16, 2023

Dealership Rating
Employee Rating

Had a great experience purchasing a used vehicle at McDonald VW. Our salesperson Aalyiah was awesome. Would definitely recommend. More

by peter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tanner Fiftal, Aalyiah Rios , Bernard Brake

Mar 16, 2023

McDonald Volkswagen responded

We're thrilled you enjoyed working with Aalyiah and our team at McDonald Volkswagen during this process! Thank you so much for the support, Peter. Enjoy your new vehicle!

March 15, 2023

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Employee Rating

Scott was amazing and very kind about having to stay late to finish helping me purchase a car after my accident. Thanks again, Scott! :) More

by Becca S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

McDonald Volkswagen responded

We are so happy to hear from you, Becca! Thank you for choosing McDonald Volkswagen and for sharing your support of Scott. Enjoy your new car!

February 23, 2023

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Employee Rating

I feel like it is a great car and I got a good deal. I was able to check it out further during the tire change out and everything looks good. Alignment was quick and easy. All in all I'm going to say th More

by Paul P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Tovrea

Mar 06, 2023

McDonald Volkswagen responded

Thanks for this feedback, Paul. Chris and the McDonald Volkswagen team appreciate your support. We hope that you are enjoying the new car!

January 09, 2023

Dealership Rating
Employee Rating

Incredible experience with Ryan W! Couldn’t be happier with my new car and service. From start to finish, I was comfortable going through the whole process. Highly recommend Ryan and More

by Rcswanny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Brake , Ryan Wambolt

Jan 09, 2023

McDonald Volkswagen responded

Thank you for the great review! We are so glad to hear that Ryan delivered such a successful purchase experience. Drive safely, and we hope to see you back again at McDonald Volkswagen!

December 28, 2022

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Employee Rating

I’ve gone to this dealership for two cars now and I’ve sent a couple people over there as well and every single time I or my friends go, it is an incredible experience. I ALWAYS work with Ryan and my frie More

by Ashlingriswold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Brake , Michael Barnett, Ryan Wambolt

Dec 29, 2022

McDonald Volkswagen responded

Thank you for the great review and kind words about McDonald Volkswagen. We are pleased to hear about Ryan and our team's great work, and we hope to see you in the future!

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