Will Routon

Chris T. and Bernard were wonderful to work with when I bought my new Tiguan a couple of weeks ago!! Chris was knowledgeable on the vehicle, friendly, and too and Bernard were wonderful to work with when I bought my new Tiguan a couple of weeks ago!! Chris was knowledgeable on the vehicle, friendly, and took extra time to explain all of the features of the Tiguan. I had a tint/clear bra appointment a few days after the car purchase and that was a pleasant experience as well. Thank you McDonald VW for the excellent customer service! More

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Asked them to fix sunroof cover as it opens up on its own and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it st and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it stayed closed for one day and after that went back to being broken. They also performed the module flash that I specifically told them not to do. There's absolutely no communication at all at this dealer or they just don't care!Meanwhile, the mechanic was busy trying to sell me new tires, when my current ones still have a couple of thousand miles on them and a cabin air filter that I can do myself as it does not require any tools to change out. Instead of fixing the problem I brought the vehicle in for, the mechanic was trying to sell me stuff I didn't need. The mechanic is more of a Grease xxxxxx lube tech then a "master mechanic" as stated by the service writer. Highly recommend that you stay away from this dealer! More

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Always thorough and professional, based on multiple cars we’ve had over the past six-plus years. we’ve had over the past six-plus years. More

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The service advisers at McDonald Volkswagen are trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. trustworthy, friendly, and thorough. They are very helpful and always make my time there comfortable and enjoyable. More

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Purchasing process was so easy. I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them I didn't feel pressure and that they genuinely cared about my needs. I told them what I wanted and they found exactly that. Will definitely use them again. More

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They all did an outstanding job and should get raises!!! Stop being cheap and pay your great advisors!!!! Stop being cheap and pay your great advisors!!!! More

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Best car buying experience, Ryan Wambolt is a great salesperson. Smooth transaction. Deal made less than an hour, no back and forth. Highly recommended. salesperson. Smooth transaction. Deal made less than an hour, no back and forth. Highly recommended. More

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McDonald dealers are the very best! Tim in service was amazing. I set up an appointment and he quickly communicated with me to take care of the issues in my car I was in an out in few minutes. amazing. I set up an appointment and he quickly communicated with me to take care of the issues in my car I was in an out in few minutes. More

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This was my first car buying experience. The GM sales Will, Sales Manager Aliyah were great. They cleared all my questions that I had and even let me speak to their service rep. Will, Sales Manager Aliyah were great. They cleared all my questions that I had and even let me speak to their service rep. More

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Flynn, Aaliyah, and the rest of the staff made this purchase easy and accommodating. I wouldn’t go anywhere else when looking for a vehicle. purchase easy and accommodating. I wouldn’t go anywhere else when looking for a vehicle. More

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