Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Will Smith
Will Smith at Gurnee Volkswagen

Will Smith

Management

Gurnee Volkswagen

6301 W Grand Ave
Gurnee, IL 60031

not yet
rated
2 Reviews
not yet
rated

2 Reviews

Write a Review

Dealership Experience

4 yrs, 2 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

2 Reviews of Will Smith

December 01, 2022

Dealership Rating
Employee Rating

Fair practice but needs better lenders to help financing your cars Otherwise good customer service. More

by Jc106719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Modugno, Jerry Cousin, Tricia Cruz, Hunter Eade , Chris Campos

Report | Print
Dec 02, 2022

Gurnee Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gurnee Volkswagen, we look forward to having you as a valued customer for many years to come!

August 12, 2022

Dealership Rating
Employee Rating

Showed me the wrong vehicle. Service department not super professional. Sales manager fired a day after I purchased my vehicle. Price quoted was not full price after they told me More

by SPAETH.TRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerry Cousin, Bill Summer

Report | Print
Aug 18, 2022

Gurnee Volkswagen responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Aug 18, 2022

Gurnee Volkswagen responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dealership Inventory (211 Vehicles)

used 2019 Mercedes-Benz G-Class car, priced at $88,597
2019 Mercedes-Benz G-Class
used
Black exterior
Automatic
All-wheel Drive
$88,597
View Details
new 2026 Volkswagen Jetta car, priced at $25,617
2026 Volkswagen Jetta
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
$25,617
View Details
new 2026 Volkswagen Atlas car, priced at $46,590
2026 Volkswagen Atlas
new
Opal White Pearl exterior
Automatic
All-wheel Drive
$46,590
View Details
new 2026 Volkswagen Atlas Cross Sport car, priced at $42,095
2026 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
$42,095
View Details
new 2026 Volkswagen Tiguan car, priced at $34,760
2026 Volkswagen Tiguan
new
Pyrite exterior
Automatic
All-wheel Drive
$34,760
View Details
new 2026 Volkswagen Golf GTI car, priced at $40,034
2026 Volkswagen Golf GTI
new
Opal White Pearl exterior
Unknown
Front-wheel Drive
$40,034
View Details
View All Inventory