William (Billy) Pruitt | Page 2

Jacob was great to work with and made the process easy and quick. I would highly recommend him or Billy as people to work with. and quick. I would highly recommend him or Billy as people to work with. More

Helpful 0

Report | Print

The new car I ordered was delayed at the factory. Billy-Ra' and Darius promised me a rental car to use in the meantime, but then went back on their word, which made things very difficult for me. I en Billy-Ra' and Darius promised me a rental car to use in the meantime, but then went back on their word, which made things very difficult for me. I ended up not even buying the car I ordered due to how untrustworthy this dealership was. More

Helpful 0

Report | Print

Started with another salesman who couldn't finish the transaction due to a funeral. Mitch picked up the ball and ran with it without missing a beat. Pleasant, knowledgeable, and very helpful. transaction due to a funeral. Mitch picked up the ball and ran with it without missing a beat. Pleasant, knowledgeable, and very helpful. More

Helpful 0

Report | Print

William Pruitt provide outstanding service in my recent purchase of a new Jeep Compass. I am please to write that he actually listened to my requirements , my time frame of making the transaction and most purchase of a new Jeep Compass. I am please to write that he actually listened to my requirements , my time frame of making the transaction and most importantly , what I wanted to buy versus other salesmen who aim and direct you to what "they want to sell'. I am 100% satisfied, and I normally do not participate in reviews, however this level of service deserves recognition. Thx ! More

Helpful 0

Report | Print

It is never actually about the vehicle one purchases but the confidence and trust developed in the process that decides the purchase. Some dealers have simply set the bar so low that a customer relationship the confidence and trust developed in the process that decides the purchase. Some dealers have simply set the bar so low that a customer relationship is not the focus but rather the number of closed sales out the door is. With today’s social distancing and plastic barriers any relationship possible is further challenged with contactless buying and human interaction eliminated to the point that an erosion of confidence in the purchase can occur. I had been through a dozen test drives in various dealerships around Columbus in the last month , of course looking for the right car and deal, but more importantly looking for the right individual to provide a genuine level of confidence in both the vehicle and the dealers integrity.!n Billy Pruitt I found both, not just another dreadful used car sales hustle eager to say anything to close the deal. He didn’t pressure the sale whatsoever, He listened, and answered truthfully even when the answer might discourage the sale. I’ve purchased many cars in my 60 years and have experienced almost every variant of sales tactic and can assure from experience Billy is a rare find indeed. He not only represents the Crown brand exceptionally well but more importantly has guaranteed a repeat customer when I tire of this latest toy. Bravo Billy, and well done Crown family! More

Helpful 0

Report | Print