William Blackwood | Page 9

I have leased 4 Toyota highlanders from MR . WILL BLACKWOOD. I drive a half hour to receive better treatment than my dealers nearby. MR .ADAM LOWITT helped me greatly in getting my sale complet WILL BLACKWOOD. I drive a half hour to receive better treatment than my dealers nearby. MR .ADAM LOWITT helped me greatly in getting my sale completed.MR TONY TOCANTE was extremely fair in his finalizing my lease terms , no price gouging like nearby dealers. ATLANTIC TOYOTA has better and more inventory because they are a larger dealer .I was treated so well by the members of ATLANT TOYOTA staff, I would never go anywhere else. They are a very fair and trustworthy group. They treated me like family. The BEST dealership I ever went to and I once sold cars for a year,so I know a GREAT dealership when I am at one. These people care about you. BRUCE G OUT EAST More

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Will and Ashley; the dynamic duo. It was a pleasure to interact with Will. He gets to the point and provided me a good price overall for the car. It was full of transparency, no hidde It was a pleasure to interact with Will. He gets to the point and provided me a good price overall for the car. It was full of transparency, no hidden fees, and honesty. I will definitely come back and do business with them and with Atlantic Toyota. More

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Even after the purchase was complete, Ashley didn't simply disappear. She followed up with me to ensure I was enjoying my new vehicle and offered her assistance if any issues or questions arose. This l simply disappear. She followed up with me to ensure I was enjoying my new vehicle and offered her assistance if any issues or questions arose. This level of after-sales support demonstrated her commitment to customer satisfaction. More

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Ashley our sales consultant and William B were wonderful walking us through the whole process going over the car details and gave us space so we didn’t feel rushed. Car arrived earlier than expected, We ra walking us through the whole process going over the car details and gave us space so we didn’t feel rushed. Car arrived earlier than expected, We ran into unexpected issues with the banking system, Ashley and company could not have been more accommodating! This is not our first Toyota and our family has purchased 4 vehicles from Atlantic and this experience was the best by far! More

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This dealership went above and beyond to assist me in getting exactly the vehicle that I wanted. They stayed in touch and let me know when the specific vehicle I was interested in became available and l getting exactly the vehicle that I wanted. They stayed in touch and let me know when the specific vehicle I was interested in became available and let me know about all relevant price changes and upgrade options. They worked quickly and diligently with me to process a transaction from out of state. I would absolutely recommend them! More

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This dealer is collecting deposits and fulfilling allocations to the customers who were paying the highest markup. I signed a purchase agreement and left a deposit in Feb 2022 for a Woodland. In A allocations to the customers who were paying the highest markup. I signed a purchase agreement and left a deposit in Feb 2022 for a Woodland. In April 2022, I switched to an XSE as Woodlands were super rare. In August 2022, the sales manager told me to my face and shook hands, that I was officially the NEXT person in line for a Sienna XSE. From September to December 2022, I kept checking their website inventory and there were about 4 Sienna's that came in. They didn't tell me about ANY of them. I emailed and called them on each one, and each one had a "story." "Oh, that's for an employee" "Oh, that's a service loaner". "Oh, that's for the owner of the company's friend" yeah...right. In December 2022, I inquired about an XSE on their website and they told me it would be a $3500 markup over MSRP. That exact configuration was not what I wanted and I told the Sales Manager this. For the next 6 months they didn't offer me any cars at all, even though there were a bunch that came in. So basically waiting almost 18 months total. 12 months of waiting, being told "I'm next in line" When I met with the Sales Manager in person he told me that "they made a bad deal" with me. and "they they are getting 17% over MSRP on Siennas" When I asked about why they weren't honoring the purchase agreement that they signed, they said it's not actually a contract and they can change the price. Funny, it doesn't say that anywhere. Every time I would ask the Sales Manager a direct question, he would blame another manager that wasn't there. He literally blamed 3 other people, each one for something different. It was one of the strangest conversations I've ever had. I don't know how anyone could possibly work there and sleep well at night, knowing that they are being an ethical and honest person. I have never experienced a car dealership that didn't want to sell me a car, but yet they held my deposit until I demanded a refund. More

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Ashley was funny and straight forward and I appreciate That no hidden fees or other issues I’ve dealt with in past That no hidden fees or other issues I’ve dealt with in past More

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Ashley was amazing! Down to earth and was not your typical sales person. She listened to my needs and was very attentive and extremely understanding. Everyone was friend Down to earth and was not your typical sales person. She listened to my needs and was very attentive and extremely understanding. Everyone was friendly including Will! More

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Darien was excellent in every respect. He made sure the entire transaction proceeded very smoothly. He made sure the entire transaction proceeded very smoothly. More

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Great over all experience! Evan Bobal is a great, very smart professional person! Thank you! Evan Bobal is a great, very smart professional person! Thank you! More

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