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William Harris
William Harris at Heiser Chevrolet Cadillac
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William Harris | Page 2

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of William Harris

February 17, 2024

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Employee Rating

Did not feel quotes were good. I felt like I was negotiating a car deal and it was a sale deal or pitch. When I work with my favorite car repair shop, they diagnose, tell me the co More

by wendt_laura
Recommend Dealer
No

Other Employees Tagged: William Harris

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Feb 19, 2024

Heiser Chevrolet Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 14, 2024

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Good Good, clean, comfortable, non pressure service, with refreshments Too many surveys regarding my experience More

by Callie8$
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Feb 15, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2024

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Professional, friendly, excellent communication, overall a very smooth and positive experience. Best dealership I've ever worked with. More

by demedicci
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Feb 15, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2024

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I love doing business with them! William gave excellent service!! They are very professional! Excellent customer service!! More

by DBURKI12
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Feb 15, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2024

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great service and easy process no thanks done I should not have to have a min of words. More

by JEFFKARCH7
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Feb 15, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 13, 2024

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Good communication. Brought in my truck. Got it fixed. Picked it up. Got an estimate for work More

by KORLOFSKI
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Feb 15, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 12, 2024

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Employee Rating

Good as usual. Service was done in a timely fashion. I told the guy how to roll up my window if they needed, info wasn't passed along, so no car wash ??. But overal More

by jmlaubusch.winkler
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Helpful
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Feb 15, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 11, 2024

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Employee Rating

Started on time. Notified me by hone and or text of anything additional that needed attention and was done well ahead of the estimated time More

by JEANSCHROEDER4
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Feb 12, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 10, 2024

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Employee Rating

Okay All right It was average needed to get airbag recall fixed then the light stayed on More

by jmichaels695433
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Helpful
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Feb 12, 2024

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 09, 2024

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Employee Rating

Good communication, friendly. Had to leave my vehicle a few days, no problem there, got called Friday at closing time so had to pick up Saturday. Had to find a ride, no shuttle se More

by Rmblock
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Helpful
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Feb 12, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

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