

William Karrels
Hyundai Certified Sales Professional
Hyundai of Fort Myers
2850 Colonial Boulevard
Fort Myers, FL 33966
Thanks for you interest in our Dealership and I’m looking forward to helping you find the perfect vehicle for you and your family. Give me a call on my direct line at 239 333 7504
Read moreDealership Experience
20 yrs
Industry Experience
34 yrs, 10 mos
Specialties & Trainings
Certified Pre owned vehicles
Pre owned cars
Hyundai
428 Reviews
Write a Review428 Reviews of William Karrels
September 26, 2025
William did the IMPOSSIBLE! ! Got me out of a car I hated into a certified pre owned that I LOVE!!! All in about 2 hours!! He’s a miracle worker and got me where I needed to be! ! Got me out of a car I hated into a certified pre owned that I LOVE!!! All in about 2 hours!! He’s a miracle worker and got me where I needed to be! More
September 21, 2025
Will was so helpful for our car buying experience. He is very knowledgeable in the space and truly wanted to make sure we got exactly what we wanted. I’m so thankful he helped us! He is very knowledgeable in the space and truly wanted to make sure we got exactly what we wanted. I’m so thankful he helped us! More
September 11, 2025
I love my car and am happy with the sale and Hyundai dealership. Mike the finance guy I signed papers with was awesome and would 10/10 go back and request him. However, William was cocky, rude, and push dealership. Mike the finance guy I signed papers with was awesome and would 10/10 go back and request him. However, William was cocky, rude, and pushy. He was more worried about making a sale for his benefit then answering my questions or hearing anything I had to say. More
September 09, 2025
William did a great job showing us the different color options and very helpful working on getting the numbers to work. Jeff was very easy to work with and very accommodating options and very helpful working on getting the numbers to work. Jeff was very easy to work with and very accommodating More
Other Employees Tagged: Jeff Simpson
September 04, 2025
I got my car in July of 2025 and had issues with my sales representative William. William did not go out and show me the car, he did not go over any details about the car and he did not go on a test drive wi representative William. William did not go out and show me the car, he did not go over any details about the car and he did not go on a test drive with me. William paid attention to every other customer but not me. William also got mad and argued with me about the Manager agreeing to my terms on the price of the car. William kept saying they are not going to do it and that I was lying about agreeing to the $350/month. After we were done signing paperwork William told me that he took my car that I just signed paperwork on, to the gas station to fill up my tank. William said he got out of the car and than realized he did not have the keys and he left my new car at the gas station at the pump. He proceeded to have me get in a car with him to take me to the gas station to get my car. This weekend my car showed that it needed a oil change so I took it to VW for an oil change. VW told me about issues with the brake pads and rotors, battery and windshield wipers and told me to take the car back to Hyundai as I only had this car for 1.5 months and is under warranty. I did this and was told to come in on Tuesday and they will inspect and replace what neesds to be replaced. I did this and handed my keys over to William. I then proceeded to wait for 4 hours with no updates on my car. I did not know if any work was being done on my car or where my car was. After 4 hours I went over to the service center and they said they did not have my car. I called the number that was on a text received. They said that my car was done and has been done for awhile. I went to the front desk and saw that my car was in the parking lot. I am unaware of how long it was sitting there. I asked for the front desk to get William and a manager as I was pretty upset. The lady at the front desk called William and he told her to have me take a seat as my car was not ready. When she explained that my car was ready and shes looking at it he hung up on her. I had a manager come over who was very apologetic and explained that I should have gotten updates and apologized for Williams behavior. I explained that he was a jerk even when I got the car. The manager once again apologized and the only work done on my car was the wipers. He said he spoke with owner and gave me a GC and apologized again. I spent 4 hours in the waiting room for just my wipers to be replaced. Absolutely horrible. I will recommend the manager who assisted me and the girl at the front desk as they were truly helpful. But William I would not recommend to anyone and I wish to never work with him again. More
Other Employees Tagged: June Rodriguez , I worked with a manger not sure of name and the nice lady at the front desk.
September 02, 2025
Our salesman, William Karrels was both personable and professional with my wife and me. We leased a new Tucson Hybrid and William spent an inordinate amount of time explaining the technologies to us sen professional with my wife and me. We leased a new Tucson Hybrid and William spent an inordinate amount of time explaining the technologies to us senior citizens. William has also made numerous follow-up calls after the sale to confirm we had no further questions. We give William the highest praise and a FIVE STAR+ rationing!! Thank you William.. More

