William Kraft

Albert was Amazing! Everything I was looking for in a car Albert was able to find for me. I was shopping around for about two months before I made my decision. Albert ga Everything I was looking for in a car Albert was able to find for me. I was shopping around for about two months before I made my decision. Albert gave me the best deal! If your going into Mercedes of Massapequa ask for Albert!!! More

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Worked with Bill Kraft on a trade. Excellent customer service and professionalism, seamless and expeditious. Been to other Mercedes dealers and did not get this level of customer servi Excellent customer service and professionalism, seamless and expeditious. Been to other Mercedes dealers and did not get this level of customer service. Rita More

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Performs at top notch for every visit. I've had cars from other Mercedes Benz dealership that fell off after a while. After 4 years, this dealership has maintained top level service and co I've had cars from other Mercedes Benz dealership that fell off after a while. After 4 years, this dealership has maintained top level service and commitment. More

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Bill Kraft was an excellent sales person. No pressure but very effective. Great customer service. very effective. Great customer service. More

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Great team and not that “ car salesman” fear. Professional and they take care or their customers. Professional and they take care or their customers. More

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I have been dealing with Bill in sales and John in service for the last 5 years and both are great. I am a little disappointed in Mercedes themselves that an engine shield came off in the heavy rain W service for the last 5 years and both are great. I am a little disappointed in Mercedes themselves that an engine shield came off in the heavy rain Wednesday night and they charged to repair it on a 5 month old $70,000 car. Seems very petty on their part. More

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I had a great experience purchasing a certified preowned CLA 250 4matic. The sales associate Bill Kraft was very good there was no pressure and he was very knowledgeable and helpful with my concerns and ult CLA 250 4matic. The sales associate Bill Kraft was very good there was no pressure and he was very knowledgeable and helpful with my concerns and ultimately my purchase. I left the dealership knowing that I have a reliable good quality vehicle and they they stand behind the Mercedes name. More

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Best Buying Experience Ever - I have owned four MB and been to all MB dealerships in the Tri-State area and I must say, MB of Massapequa was the absolute best buying experience of all. It started with my been to all MB dealerships in the Tri-State area and I must say, MB of Massapequa was the absolute best buying experience of all. It started with my extremely knowledgeable and courteous salesman, Michael Lebhar as well as the General Sales Manager Nick Guadagno and it ended with friends. The entire process took me from arriving to driving away with my new car 2.5 hrs - literally. Extra special is the fact MB of Massapequa delivers the vehicle in the showroom. So everyone gets the car right out of the showroom! More

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Fast, efficient, friendly. They were able to fit me right in and had the part in stock!! my original salesman even came out to greet me!! in and had the part in stock!! my original salesman even came out to greet me!! More

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I feel very comfortable with Mercedes Benz vehicles and with Mercedes Benz of Massapequa. Bill Kraft was very accommodating and paired me with the right car at the best price. He made feel very comfortable with Mercedes Benz of Massapequa. Bill Kraft was very accommodating and paired me with the right car at the best price. He made feel very comfortable and the young Lady that gave me the vehicle intro was very informative and patient with me. Thank you More

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