William Pannier | Page 94

Great Service I received extremely kind and informed service from William Pannier, service advisor. I would highly recommend to all my friends to come to this deal I received extremely kind and informed service from William Pannier, service advisor. I would highly recommend to all my friends to come to this dealer for all their auto needs. I will definitely be returning for future service. More

Report | Print

William did a splendid job facilitating work on my truck. William Pannier did a splendid job facilitating work on my truck. He kept me informed on the progress of the maintenance work. Great job, William! William Pannier did a splendid job facilitating work on my truck. He kept me informed on the progress of the maintenance work. Great job, William! More

Report | Print

dead battery Had a dead battery call the service department to ask them if it was covered under warranty they informed me that it was. I had then spoke with Willia Had a dead battery call the service department to ask them if it was covered under warranty they informed me that it was. I had then spoke with William and he had my car up and running in an hour very happy with service. I also use the courtesy customer pickup and delivery service More

Report | Print

After a slow start, great service. My advisor was new and didn't keep me informed which resulted in my sitting around too long to find out I needed a loaner vehicle. After that, everyth My advisor was new and didn't keep me informed which resulted in my sitting around too long to find out I needed a loaner vehicle. After that, everything was spot on exceptional. I'm hoping my advisor learned from this and everyone after me will benefit... More

Report | Print

Excellent experiencr William greeted me when I pulled in to drop off my car. He kept me updated on the status of my car. I got the cost of the service faster than any othe William greeted me when I pulled in to drop off my car. He kept me updated on the status of my car. I got the cost of the service faster than any other time I've had service on any other car I've owned. More

Report | Print

Service Appointment Even though there were five waiting people ahead of me when I got there William and his crew got my car in and out in less time than they said it woul Even though there were five waiting people ahead of me when I got there William and his crew got my car in and out in less time than they said it would take. They let me know what extra services the car needed and how much it would cost. They were very professional during the entire visit. More

Report | Print

Intermediate Service Service was provided as promised, delivered on time and for the price agreed to initially. Service Advisor was excellent. Thi was my second visit to Service was provided as promised, delivered on time and for the price agreed to initially. Service Advisor was excellent. Thi was my second visit to Ferman Ford and I have received quality service both times. More

Report | Print

Timeline crisis We were going to leave Clearwater for Canada on a Friday. On Tuesday, the driver’s side seat rail broke and the vehicle was unsafe to drive. As US T We were going to leave Clearwater for Canada on a Friday. On Tuesday, the driver’s side seat rail broke and the vehicle was unsafe to drive. As US Thanksgiving was Thursday and we had an appointment in Largo Wednesday morning, William went above and beyond to have the part ordered and delivered by Wednesday morning and provided us with a courtesy car until the repair had been completed. By noon on Wednesday we had our Explorer back and were on our way to Canada on Friday. We have been dealing with Ferman Ford for our six years as snowbirds. Thank you, thank you, thank you. More

Report | Print