William Westen
William Westen at Handy Toyota

William Westen | Page 21

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.9
253 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

4.9

253 Reviews

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253 Reviews of William Westen

October 02, 2023

Dealership Rating
Employee Rating

William finished the paperwork however, Alan checked us in. Great service and clean spaces. Was short on techs though and not all work was accomplished or it was an misunderstanding during the check in pro More

by georgepiette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Brown

Oct 04, 2023

Handy Toyota responded

Thank you for this review! We are sorry to hear about the misunderstanding, but we are grateful for the 5 stars!

October 02, 2023

Dealership Rating
Employee Rating

The experience was the best I have ever had at a car dealership in several years More

by badhoptom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2023

Dealership Rating
Employee Rating

The customer service was exceptional and my car was done efficiently before I had expected! More

by SGriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Handy Toyota responded

Thank you for the review! We appreciate it!

September 27, 2023

Dealership Rating
Employee Rating

I had a wonderful experience at Handy Toyota. Dealing with William was great and I hope to deal with him again in the future. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule

Sep 27, 2023

Handy Toyota responded

Thank you for leaving us a review! We really appreciate you taking the time to do so!

September 23, 2023

Dealership Rating
Employee Rating

William was awesome, explained every detail of my service. He made me feel at ease with my decision More

by Peytonjohn2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that William was so helpful!

September 16, 2023

Dealership Rating
Employee Rating

Arriving unannounced without an appointment and a suspected bad battery (our vehicle had to be jump started earlier today) we were greeted with a helpful staff — led by William Westen — that was able More

by Happycustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Handy Toyota responded

Thank you so much for the review! We are so happy to hear that!

September 15, 2023

Dealership Rating
Employee Rating

It’s great to get a quick appointment scheduled and not having to wait weeks to months to get in and service is fast! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Handy Toyota responded

We appreciate your review! Thank you for taking the time to leave us one!

September 15, 2023

Dealership Rating
Employee Rating

He was very helpful, kind, considerate, and he had great communication. He gave options and spoke clearly and was there to fix the problem More

by remember22ctr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that William helped you out!

September 14, 2023

Dealership Rating
Employee Rating

I was recently in for my first service appointment on my Rav4. William was very friendly and helpful! More

by Hilary.lussier
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Handy Toyota responded

Thank you for the review, Hilary! It's great to hear that you had a good experience! We appreciate you coming in!

September 14, 2023

Dealership Rating
Employee Rating

William was very good at explaining what was going on with my vehicle. I thought I was just having a tire rotation, had multi-point inspection as well. Feel good knowing my year old car is good for nex More

by Darmmercier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Handy Toyota responded

Thank you for your review, it's great to hear you are feeling good with your service! We appreciate you coming in!

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