William Westen | Page 3

We love buying our vehicles from you but your service department has been consistently disappointing. It takes longer and costs more than other servicing agents and I am almost always pressured to get mo department has been consistently disappointing. It takes longer and costs more than other servicing agents and I am almost always pressured to get more work done. I also have to argue when I don’t want to get the extra service done with you and feel condescended to. At various points people in the service department have been pushy and downright rude. This has cemented our feeling that we would like to get the work done elsewhere. More

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Took a little longer than expected but nice comfy room to wait in so comfortable I fell asleep wait in so comfortable I fell asleep More

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First class organization from the top down. A gift to Toyota car owners. Keep up the good work. A gift to Toyota car owners. Keep up the good work. More

by ets Verified Customer Verified Customer

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Professional, courteous service. Made to feel welcomed upon arrival. Service was explained in detail and all concerns addressed. Will always use Handy Toyota. Made to feel welcomed upon arrival. Service was explained in detail and all concerns addressed. Will always use Handy Toyota. More

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William was very nice and knowledgeable. Gave a heads up on an upcoming recall on my vehicle. Also gave me options of services without over selling. Definitely look forward to working with Gave a heads up on an upcoming recall on my vehicle. Also gave me options of services without over selling. Definitely look forward to working with william again. He has a great personality. More

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It’s a pleasure going to Handy Toyota in St. Albans for my car services - the dealership itself is clean and bright, and all of the people I have dealt with there are pleasant and helpful, even Albans for my car services - the dealership itself is clean and bright, and all of the people I have dealt with there are pleasant and helpful, even bringing my friends and me into town to grab lunch and bring us back when my car is ready. Thank you! More

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This service appt went very well meaning it was uneventful. The only very slight dilemma I had was the use of a coupon that came from the service dept. The service mgr had to get involved which uneventful. The only very slight dilemma I had was the use of a coupon that came from the service dept. The service mgr had to get involved which was odd but in the end they honored it. William checked me in and Naim checked me out. Both were very courteous and respectful. Received a call when service was done and car was waiting for me when I got back to the dealership. Like I said, everything went off like clock work. Have driven the car for about 100 miles and all is still good. Nicely done. One recommendation I would have is providing estimated pricing on the service paperwork before you sign. I myself knew the work being done on my car was going to be pricey and I had a ball park figure in mind. I could see where some might be surprised. It would be good if they could get you an estimated cost before having to sign the service request. More

by cwlumbra Verified Customer Verified Customer

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Just picked up a new tundra from handy toyota. The team at handys were excellent as always. Lee Bodette is the man. Would highly recommend anyone looking for an upgrade The team at handys were excellent as always. Lee Bodette is the man. Would highly recommend anyone looking for an upgrade More

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Trouble free place to have your vehicle serviced. Easy access, the staff is friendly, informative and professional. The waiting area is spacious, clean with complimentary Wi-Fi. Easy access, the staff is friendly, informative and professional. The waiting area is spacious, clean with complimentary Wi-Fi. More

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Ethan is awesome! He is willing to get to the bottom of any issue and is communicative. Very thankful to be able to work directly with him. He is willing to get to the bottom of any issue and is communicative. Very thankful to be able to work directly with him. More

by jane.e.cormier Verified Customer Verified Customer

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