Darren Callan

First time at Handy Toyota for service. Darren was very nice and answered any questions I had. Later when I got home I noticed grease or dirt in my car, assuming someone’s hand when the Darren was very nice and answered any questions I had. Later when I got home I noticed grease or dirt in my car, assuming someone’s hand when they put my inspection sticker on. I called Darren a few days later and again, he was great. I told him I was going to try to clean it. He said if it didn’t come out to go see him and he would take care of it. He even offered to have them clean it if I wanted. GREAT CUSTOMER SERVICE DARREN! More

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they made my day very pleasant by giving me a loaner car and everyone was nice. Problems were explained well. and everyone was nice. Problems were explained well. More

by STEVE_EYE Verified Customer Verified Customer

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Everyone was very friendly and efficient. I needed work done on my brakes and a recall problem fixed, which would probably take more than a day. I was able to get a rental car in no time at a I needed work done on my brakes and a recall problem fixed, which would probably take more than a day. I was able to get a rental car in no time at all. More

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The employees are wonderful, what isnt wonderful is the three and a half hour wait for a simple oil change and tire change over. My car is brand new, this was the first service, really shouldnt have taken three and a half hour wait for a simple oil change and tire change over. My car is brand new, this was the first service, really shouldnt have taken that long. I wasnt the only one who waited hours for a tire change over, sounds like that portion of the service center needs to be worked on. I really should have just gone somewhere else, I had just had surgery the day prior and waiting almost 4 hours was not great. I have been to plenty of other service shops that do not take this long. More

by katelynn08050 Verified Customer Verified Customer

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Service was great . the technician knew what he was doing .everyone was nice and knowledgeable the technician knew what he was doing .everyone was nice and knowledgeable More

by llacasse83 Verified Customer Verified Customer

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Wonderful experience as always. Darren made sure I could leave when I needed to for my next appoitnment. Darren made sure I could leave when I needed to for my next appoitnment. More

by Melissa Verified Customer Verified Customer

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I had troubles finding the place and I called for help and Darren was very nice and non judgmental. Super friendly checking us in and out! Explained some pretty common questions and answers in basic terms and Darren was very nice and non judgmental. Super friendly checking us in and out! Explained some pretty common questions and answers in basic terms as I know nothing about cars. More

by angieasel Verified Customer Verified Customer

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They are Very pleasant to deal with and very helpful plus in. And out very quickly in. And out very quickly More

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Accommodated a last minute request and completed the routine maintenance visit with extra work requested in less than the anticipated. routine maintenance visit with extra work requested in less than the anticipated. More

by MFRome Verified Customer Verified Customer

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Happy with service. Waiting room comfortable. Disappointed with no shuttle service to town for lunch. Waiting room comfortable. Disappointed with no shuttle service to town for lunch. More

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