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William Westen
William Westen at Handy Toyota

William Westen | Page 2

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

Contact Me
4.8
249 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

4.8

249 Reviews

Write a Review

249 Reviews of William Westen

December 21, 2024

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Employee Rating

William Westen was personable and professional. He informed me how long the wait was and my vehicle was done within hat time. More

by Ccsoup1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 24, 2024

Handy Toyota responded

Thanks so much for your review! We appreciate you leaving us one!

December 17, 2024

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Employee Rating

William was very polite professional and explains everything in great detail. Excellent customer service skills. More

by Gmljy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Handy Toyota responded

Thanks for your review! We appreciate you leaving one!

December 13, 2024

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Staff were all friendly and responsive, on phone and in person. Appreciate that they were able to make an earlier appointment - and seemed happy to do it! More

by jysel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

December 13, 2024

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Employee Rating

Great service and wonderful, personal care. Adam and Jesse as well as others on the sales team we're extremely helpful in this purchase! More

by bobabair
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Farrar, Adam Luneau, Jesse Turner, Darren Callan, Eric McLaren

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Dec 16, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you leaving us one!

Dec 16, 2024

bobabair responded

Great group of people at Handy Toyota! Everyone whom we've dealt with since buying of first vehicle there have been very good to work with. The dealership is professionally run and we're happy to be part of the family.

December 07, 2024

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Employee Rating

I always expect the service department to find a problem whether one exists or not. More

by chandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 02, 2025

Handy Toyota responded

Thank you for your feedback. Could you please email our Customer Relations Manager at ctoof@handycars.com so we can better understand your situation and hopefully come up with a resolution? We value your time and your business.

December 05, 2024

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Employee Rating

Great service , best Toyota dealer around ! Great people make it worth driving too, will never go anywhere Else . More

by adamcrowleypro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, Ethan Raymond

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Dec 05, 2024

Handy Toyota responded

Thank you for the review! We really appreciate you leaving us one!

December 04, 2024

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Employee Rating

Great experience, got the tech help I needed and had a quick repair! Excellent service More

by cphibs
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh l’Esperance

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Dec 05, 2024

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

December 03, 2024

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Employee Rating

It's possible I could get less expensive car service at a non-dealership but I appreciate the efficiency of Handy Toyota and their prices don't seem exorbitant. The employees are friendly and professional. More

by s.scott2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2024

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

November 23, 2024

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Employee Rating

Great service! They said that it would take about an hour and that was accurate! More

by Cathyhillmontagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

November 19, 2024

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Employee Rating

I appreciated being able to get an appointment rather quickly in order to have my vehicle serviced. More

by EE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

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