Willie Caldwell III

Mr. Willie Caldwell and Josh did an amazing job with customer service care. They went above and beyond the call of duty to help me resolve the issues.with my car. The Mercedes Benz dealership in Morrist customer service care. They went above and beyond the call of duty to help me resolve the issues.with my car. The Mercedes Benz dealership in Morristown, NJ even provided me with a new loaner to ensure as a customer I was cared for. I would recommend anyone who has an issue with their car to look up Mr. Caldwell and Josh. They truly do treat you like family. They’re honest and kind and will always have your best interest at heart. More

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Despite not purchasing my vehicle from this dealership, my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to have my vehicle serviced. More

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Best in NJ,eddy is the best adviser,always serves me on best way. I love him best way. I love him More

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My service manager Troy Pais always goes above & beyond to provide the best service to his client, me. to provide the best service to his client, me. More

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The service advisor took great care of me. Excellent experience—definitely a 5-star service! Excellent experience—definitely a 5-star service! More

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I can't say enough wonderful things about my experience with Mercedes Service, especially with Willie Caldwell. He truly goes above and beyond every time, making sure everything is taken care of with such with Mercedes Service, especially with Willie Caldwell. He truly goes above and beyond every time, making sure everything is taken care of with such professionalism and genuine care. Willie makes the whole process stress-free, and you can tell he really cares about his customers. The rest of the staff are just as amazing—welcoming, friendly, and always ready to help. From the moment you walk in, you feel at ease and well taken care of. It’s rare to find such a combination of top-notch service and such a warm, personable team. Highly recommend! More

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The service department is just the best and Willy is a blessing. I feel I am getting exceptional service with him helping me. blessing. I feel I am getting exceptional service with him helping me. More

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Love dealing with Willie Caldwell. You are lucky to have him. Does his job with passion You are lucky to have him. Does his job with passion More

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Great client service Very helpful and accommodating Always a pleasure going for service. They are very competent Always a pleasure going for service. They are very competent More

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Julio is the best, he is very good with me every time I call it’s always come never have to wait call it’s always come never have to wait More

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