Troy Pais

Check me in right on time. Nice clean environment. Great staff. Welcoming and knowledgeable. Out in an hour. Best Nice clean environment. Great staff. Welcoming and knowledgeable. Out in an hour. Best More

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Service was impeccable and timely. Troy was extremely professional and supportive. My vehicle drives like new. Troy was extremely professional and supportive. My vehicle drives like new. More

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Dealership was responsive to my issue, followed up on course of action, and repaired my vehicle quickly and efficiently. course of action, and repaired my vehicle quickly and efficiently. More

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The service was excellent as usual. Josh always was very helpful. I like deal with him. He basically cares. Josh always was very helpful. I like deal with him. He basically cares. More

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Absolutely outstanding service at Mercedes-Benz of Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. T Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. The entire experience, from the beautiful facility to every single staff member, including the service team in the back, was exceptional. It was noticeably better than my past experiences at Ray Catena and Open Road locations. They have completely earned my trust and business, and I can’t recommend them highly enough. More

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Troy Pais and the entire service team in Morristown are highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It's one reason I have never seriously looked at brands other than Mercedes. Service sells cars. More

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Professional staff that can work with customer to not only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. More

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Troy Always can be counted upon for responsive and excellent client service. Takes him time explaining and keeping in loop. excellent client service. Takes him time explaining and keeping in loop. More

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Great service by Troy Pais Very professional and knowledgeable Above all very caring I’m looking forward to work with Troy again knowledgeable Above all very caring I’m looking forward to work with Troy again More

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Despite not purchasing my vehicle from this dealership, my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to have my vehicle serviced. More

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