25 Reviews
Write a Review25 Reviews of Troy Pais
September 10, 2026
It is always pleasant to have my car serviced by Mercedes Benz of Morristown . My dealing with Josh my service consultant as well as the director Wellie is always very satisfying. Both are very professional Benz of Morristown . My dealing with Josh my service consultant as well as the director Wellie is always very satisfying. Both are very professional. The treat clients with respect and joy. The feedback from the mechanics is informative and in details I would recommend this dealership to any of my friends More
Other Employees Tagged: Willie Caldwell III , Josh
August 30, 2026
All aspects of service were well done although I received a tire inflation notification just two hours after returning home. I was able to properly inflate all four tires with my own compressor. a tire inflation notification just two hours after returning home. I was able to properly inflate all four tires with my own compressor. More
July 19, 2026
I have been using Mercedes Benz of Morristown for several years and they are consistently reliable. years and they are consistently reliable. More
Other Employees Tagged: Willie Caldwell III
May 30, 2026
They are assume. Always eassy to work with them. Got what i wanted. Nayem is exilent Always eassy to work with them. Got what i wanted. Nayem is exilent More
Other Employees Tagged: Willie Caldwell III, Nayem Hossain
April 16, 2026
Check me in right on time. Nice clean environment. Great staff. Welcoming and knowledgeable. Out in an hour. Best Nice clean environment. Great staff. Welcoming and knowledgeable. Out in an hour. Best More
Other Employees Tagged: Willie Caldwell III
January 24, 2026
The service was excellent as usual. Josh always was very helpful. I like deal with him. He basically cares. Josh always was very helpful. I like deal with him. He basically cares. More
Other Employees Tagged: Willie Caldwell III , Josh james
January 17, 2026
Absolutely outstanding service at Mercedes-Benz of Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. T Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. The entire experience, from the beautiful facility to every single staff member, including the service team in the back, was exceptional. It was noticeably better than my past experiences at Ray Catena and Open Road locations. They have completely earned my trust and business, and I can’t recommend them highly enough. More
January 13, 2026
Troy Pais and the entire service team in Morristown are highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It's one reason I have never seriously looked at brands other than Mercedes. Service sells cars. More

