Winston Blunt | Page 14

Winston very enthusiastic and you can tell he cared about providing a good experience. It's refreshing to interact with people who clearly care about their job. The process from start to finish of gettin providing a good experience. It's refreshing to interact with people who clearly care about their job. The process from start to finish of getting my car serviced was perfect. I've done the same with other dealerships in the past and would never enter them again. Safe to say I'll be back. More

by dannybyland Verified Customer Verified Customer

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Mazda of Ft. Myers has an excellent service department. Appointment times are honored, service is done quickly, and all the steps taken in the vehicle's included Myers has an excellent service department. Appointment times are honored, service is done quickly, and all the steps taken in the vehicle's included checkup are detailed for the customer. The staff is friendly, and the wait area is comfortable. Complimentary water and coffee is a nice touch. More

by court132 Verified Customer Verified Customer

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Cassidy was our service advisor. Great attitude and professionalism! Definitely helped our situation for repairs. Great attitude and professionalism! Definitely helped our situation for repairs. More

by wpauls12 Verified Customer Verified Customer

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Every time I have come to get my car serviced. My expectations have been exceeded. Nice job!! Very nice and professional. My expectations have been exceeded. Nice job!! Very nice and professional. More

by Lastingchanges Verified Customer Verified Customer

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Always receive excellent service both Sasha and Winston are fantastic and always go above and beyond! are fantastic and always go above and beyond! More

by wstanzer Verified Customer Verified Customer

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Good experience on the oil change I needed and the tire rotation on the vehicle rotation on the vehicle More

by DJLCONCEPTS Verified Customer Verified Customer

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Each time I’ve brought my car in for my prepaid maintenance and oil changes, within the next day or two there’s always a puddle of oil on the garage floor so I have to get it towed back to the deal maintenance and oil changes, within the next day or two there’s always a puddle of oil on the garage floor so I have to get it towed back to the dealership, get a crappy loaner (that drives) and finally I get to work HOURS later since I’m the only one in a hurry to get on with my day. I really dislike that they call my appointments “complimentary” or “free”, when they talked me into having them wrapped into my 72 month loan. These oil changes always come with a very long and very expensive list of estimates. A battery? Ok sure ..… A $600 battery? No. That will never happen! From now on I’ll take my business elsewhere due to all of the above as well as the terrible customer service and the condescending verbiage used by the manager! More

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I always take my Mazda to the dealer for scheduled maintenance and service. The work performed is consistently high caliber. About the only gripe I have is that the most recent visit to the dealer for maintenance and service. The work performed is consistently high caliber. About the only gripe I have is that the most recent visit to the dealer for service work, when my Mazda was returned to me an aluminum tire pressure cap was missing but luckily when I showed the service advisor (Cassidy) she was able to find it in the shop with the help of the mechanic. The another somewhat disappointing experience that I showed Cassidy was that my driver's side door step and door handle was soiled with black grease stains. Cassidy offered to clean it but I told her I would use some diluted simple green in a spray bottle, which works great to remove these oil stains. More

by Dave O. Verified Customer Verified Customer

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Cassidy was very friendly and efficient, explaining my service well. She responded quickly when I needed to schedule another appointment. service well. She responded quickly when I needed to schedule another appointment. More

by prismort Verified Customer Verified Customer

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We were greeted by Cassidy, she was friendly and explained the process, that it would be roughly an hour or so. Overall experience was great! explained the process, that it would be roughly an hour or so. Overall experience was great! More

by scott41289 Verified Customer Verified Customer

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