Wyndall Smith
Wyndall Smith at Mercedes-Benz of Louisville

Wyndall Smith | Page 4

Sprinter Van Sales

Mercedes-Benz of Louisville

2520 Terra Crossing Blvd
Louisville, KY 40245

not yet
rated
77 Reviews

Wyndall has been in the customer service business his entire professional career. After graduating from the University of Kentucky he started in the family independent grocery business and after several years he began a second career in the automotive business. He has worked in the automotive business for 14 years, and has managed and sold for 8 different franchises. Wyndall has been happily married for over 30 years and raised 3 children. He loves to spend time with his family, boating, golfing, and watching sporting events like UK and UL football and basketball.

not yet
rated

77 Reviews

Write a Review

Dealership Experience

13 yrs, 5 mos

Industry Experience

28 yrs, 7 mos

77 Reviews of Wyndall Smith

June 30, 2015

Dealership Rating

Great even the 2nd time around Abel, Jeff and Wyndall went out of their way in all areas of our sale. We can't say enough about the professional treatment. Not like other dealership More

by MaryEdPoche
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Abel Bogale, Jeff Jackson

Jul 17, 2015

Mercedes-Benz of Louisville responded

Thank you for your kind comments about our dealership. At Tafel Motors we approach every interaction with our customers with the intention of delighting and building a lasting relationship. We very much appreciate your recommendation and we look forward to working with you again in the future.

June 26, 2015

Dealership Rating

fabulous Honest, caring, attentive, respectful, friendly and complete. Everyone really went out of their way to be accommodating and clearly tried hard to ear More

by tt2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Bujtor, Megan DeWitt, Jeff Jackson, David McNulty

Jul 17, 2015

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We love hearing that our customers were pleased with their experience here at Tafel Motors. If you have any questions please do not hesitate to get in touch with us. We look forward to working with you again in the future.

June 25, 2015

Dealership Rating

Wyndall Smith worked hard to keep our business Wyndall was a pleasure to work with and you could tell he really cared about getting us the car we wanted at a price we could afford. We are thrilled More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarress Turner , Jeff Jackson

June 03, 2015

Dealership Rating

Good Car Buying Experience The staff was helpful and knowledgeable and stayed past their posted hours to close on our deal. They worked tirelessly to meet my needs and spoke ter More

by Dvaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abel Bogale, Jeff Jackson

Jun 05, 2015

Mercedes-Benz of Louisville responded

We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Wyndall made the process straightforward and honest. We understand the sometimes negative connotations to the car buying experience, and it is our goal to make sure our clients are receiving nothing but the best in every aspect of their time with us. If you have any questions about your vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 02, 2015

Dealership Rating

Comfortable: Neither Rushed Nor Pressured My first impression was that the show room is very pleasant, and the salesman was welcoming and courteous. As he assisted me, Wyndall Smith was though More

by davidmejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abel Bogale

Jun 05, 2015

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are happy to hear that Wyndall was able to provide you with an easy and stress-free process. At Tafel, we live by the motto, "the best or nothing" and we are happy to hear that Wyndall was able to provide you a memorable experience. If you have any questions about your new vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

June 01, 2015

Dealership Rating

Long distance purchase I live in California and recently purchased a car from Tafel Motors in Kentucky. I was impressed with the transaction and particularly with Wyndall S More

by GSH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2015

Mercedes-Benz of Louisville responded

We are so glad to hear that you would purchase your vehicle from us despite the distance! We certainly appreciate your kind words and we thank you for doing business with us. At Tafel Motors, we truly strive to give our customers an experience that is like no other, and it is wonderful to hear that Wyndall made the process hassle free. If you have any questions about your vehicle, please do not hesitate to contact us. We look forward to working with you again in the future!

May 27, 2015

Dealership Rating

Great Experience Probably the best car buying experience I have had in my forty years of driving. Wyndall was very receptive to showing us the different models and opt More

by rdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan DeWitt, Jeff Jackson

Jun 05, 2015

Mercedes-Benz of Louisville responded

"The best car buying experience" is what we like to hear! Thank you for taking the time to leave this positive feedback regarding your time with us. At Tafel Motors, it is our goal to ensure our clients are receiving a memorable experience, and we are happy to hear that Wyndall and Megan ensured this for you. If you have any questions regarding your new vehicle, please do not hesitate to contact us. We thank you for doing business with Tafel Motors, and we look forward to working with you again in the future!

May 14, 2015

Dealership Rating

Mercedes Purchase This was our first purchase of a Mercedes-Benz. I can honestly say the I HATE the car buying experience. I found the experience at Tafel to be quite More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2015

Mercedes-Benz of Louisville responded

We understand there are sometimes negative connotations to the car buying experience, and it is our goal to make sure our clients are receiving nothing but the best in every aspect of their time with us. We are pleased to hear that your experience with us and Wyndall Smith ended with being one you would highly recommend. If you have any questions about your Mercedes-Benz, please do not hesitate to contact us. We look forward to working with you again in the future!

April 15, 2015

Dealership Rating

Purchase of Mercedes E350 I purchased my first Mercedes Benz from Tafel Motor Company in 1998. Since then I have purchased 2 other cars from this dealership (the most recent be More

by ispyky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Frazier

May 19, 2015

Mercedes-Benz of Louisville responded

We understand that the car buying process can sometimes be a stressful one, and at Tafel Motors, we truly strive to make sure our clients are getting "The Best or Nothing" experience that Mercedes-Benz customers deserve . Thank you for taking the time to leave your positive feedback. We certainly appreciate your business over the many years, and we look forward to working with you again in the future!

February 15, 2015

Dealership Rating

Extremely uncomfortable. I'd spoken to the sales representative three days prior to my visit to explain to him EXACTLY what I was looking for and my price range. When I got t More

by Tina Minor-Moss
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 17, 2015

Mercedes-Benz of Louisville responded

Ms. Tina Minor-Moss, Thank you for sharing your experience as feedback so we can improve our performance as a dealership. We are disappointed to read that your recent experience was not satisfactory. As General Sales Manager at Tafel Motors, my personal philosophy is that every guest at our dealership deserves to be treated with dignity and respect. I have tried my best to train our associates to adhere to these principles. With your permission, I would like to invite you back to the dealership to speak with you directly. I would like to respectfully request a second chance to maintain our relationship. I can be reached at 502-896-4411 or my cell is 510-825-1464. You can also email me at abogale@tafelmotors.com. Thank you for your feedback and I hope to hear back from you. Sincerely, Able Bogale

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