Salesman was experienced and helpful and the vehicle we
purchased was very clean. Great experience
purchased was very clean. Great experience
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by castrickler
Verified Customer
Verified Customer
Other Employees Tagged:
Fernando Santiago
, Cindi Cruz, Stephen Diacont, Raymond Murphy
Feb 23, 2025 -
Star Auto Mall 512 responded
Thanks for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!
Good customer service, treated with respect, answered
questions, allowed test drive but cars are parked too close in the lot to get a good walk around look.
questions, allowed test drive but cars are parked too close in the lot to get a good walk around look.
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by KESLWOODS
Verified Customer
Verified Customer
Feb 07, 2025 -
Star Auto Mall 512 responded
It's great to hear that we were able to assist you Our goal is to make sure everyone who walks through the door leaves happy. We will share your comments with the team. Thank you for choosing Star Auto Mall 512!
Very professional, informative and patient with the cat
buying process. This is my first car and I didn’t feel overwhelmed or intimidated. I appreciate everyone having patience with me.
buying process. This is my first car and I didn’t feel overwhelmed or intimidated. I appreciate everyone having patience with me.
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by amandaserrano050
Verified Customer
Verified Customer
Jan 28, 2025 -
Star Auto Mall 512 responded
Amanda, Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Easy and very quick transaction.
Thanks for great service and car is what we expected
Thanks for great service and car is what we expected
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by TTIMPKO
Verified Customer
Verified Customer
Jan 10, 2025 -
Star Auto Mall 512 responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Easy to work with.
SUV is exactly as described. I would consider them for my next car
SUV is exactly as described. I would consider them for my next car
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by karenmetta
Verified Customer
Verified Customer
Dec 30, 2024 -
Star Auto Mall 512 responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Congratulations on the purchase of your new vehicle, Karen.
Fair pricing , friendly staff , vehicle as advertised,
responded in a timely manner . Would buy from them again
responded in a timely manner . Would buy from them again
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by KMCMB18
Verified Customer
Verified Customer
Dec 23, 2024 -
Star Auto Mall 512 responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Very disappointed in my purchase at this dealership.
Xavier was helpful in finding me a car that was in my price range. The car that was presented to me was supposedly never in an accident, and had two
Xavier was helpful in finding me a car that was in my price range. The car that was presented to me was supposedly never in an accident, and had two front tires that were very low on tread life. I was told by Xavier that if I agreed to new front tires, would that make the deal happen. I agreed that I would buy the car if the tires were replaced. I was then told by the business manager that he would not replace the front tires. I should have walked away, but I was under a time crunch to get a car, so I agreed to take it anyway. Because of damaged paint, I took the car to my body shop for advice on repairing the paint. They told me, and showed me that the car had definitely been in an accident. The front bumper shroud had been replaced, and that the windshield and rear view mirror were not original, along with extensive corrosion that suggested that the car could have been in a flood. There were cheap, aftermarket floor mats included, instead of the factory mats. So who knows what the true amount of damage was on this car that I bought, that was sold as a car that had never been in an accident. Unfortunately I bought the car as is, but I was certainly deceived! I work in the news gathering business for a large television network. I will be looking into what I can do to make this situation right. In the meantime, I will strongly advise my friends, family, and colleagues to stay far away from Star Auto Mall, and to do as much negative publicity as I possibly can. Star Auto Mall is a place that gives the used car business a terrible reputation. I will be following up with my work colleagues on reporting the deceit that goes on at Star Auto Mall. I will never make a future purchase at Star Auto Mall, or it associated business, Taj Auto Mall. You will be hearing from me in the near future. Extremely disappointed!
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by Clark Daniel
Verified Customer
Verified Customer
Dec 04, 2024 -
Star Auto Mall 512 responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Management Team
(484) 898-8100
I was able to find a car that fit my needs at 512 auto
star
star
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by judes91
Verified Customer
Verified Customer
Nov 14, 2024 -
Star Auto Mall 512 responded
Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.
Very helpful and patient.
Got me finance with a bank. I would recommend him to anyone that's trying to buy a car.
Got me finance with a bank. I would recommend him to anyone that's trying to buy a car.
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by DW36796
Verified Customer
Verified Customer
Nov 11, 2024 -
Star Auto Mall 512 responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
The flaws of the car should have been told to me so that
I can make the decision to buy it. It was unfair and will let the media in your city know about it.
I can make the decision to buy it. It was unfair and will let the media in your city know about it.
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by hernandezher
Verified Customer
Verified Customer
Oct 28, 2024 -
Star Auto Mall 512 responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Management Team
(484) 898-8100