YUJIN LEE | Page 2

Land Rover Alexandria responded

Thank you, Akiljibri, for your wonderful review! We're delighted to hear you received speedy service along with great communication throughout your visit. Providing an exceptional experience is what helps make Land Rover Alexandria the #1 Land Rover dealership in the area. We truly appreciate your recommendation and look forward to welcoming you back. -Roger Wildermuth, General Manager

Ichibandot responded

Yujin is the most efficient service tech I have had the pleasure to deal with. She anticipates my every need. Never need to wait for service. Loaner car is always available and ready when I arrive. Required services are always explained in detail and prepriced

Land Rover Alexandria responded

Thank you for your wonderful five star review! We are delighted to hear that you continue to receive the timely, attentive service you have come to expect from our team at Land Rover Alexandria. It is great to know that our service advisors, cashiers, and the complimentary vehicle vacuuming helped make your visit even more enjoyable. We truly appreciate your loyalty and trust in our team. Thank you for choosing Land Rover Alexandria, and we look forward to welcoming you back to the area's premier Land Rover service destination. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Cynthia, thank you for your incredible loyalty and trust in our team since 2001. It means so much to know we've been part of your journey through two Range Rover Sports and now potentially a Defender. Yujin will be thrilled to hear your kind words. Her dedication to providing personal, professional, and attentive service is exactly what makes her such a valued member of our team. Thank you for choosing Land Rover Alexandria, the number one Land Rover dealership in the area. We look forward to helping you into that Defender when the time comes. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Kim, thank you for the wonderful review and for recognizing Yujin Lee for her outstanding customer service. We are thrilled to hear she kept you informed throughout the entire process while providing the professional, knowledgeable, and helpful experience you deserved. Clear communication and exceptional customer care are a big part of what makes Land Rover Alexandria the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the wonderful review and for sharing your experience with us. We are thrilled to hear our team was knowledgeable, helpful, and took great care of your vehicle throughout your visit. Providing exceptional customer care and professional service is what helps make Land Rover Alexandria the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the fantastic review. We are thrilled to hear that Yujin and Ashland provided you with such an outstanding experience. Delivering exceptional hospitality and timely service is something our team takes great pride in, and your kind words mean a great deal to all of us at Land Rover Alexandria. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you so much for the wonderful review and for recognizing Yujin’s dedication to exceptional customer care. We are thrilled to hear she has consistently made your service experiences smooth, pleasant, and reassuring over the past several months. Her patience, kindness, and commitment to making sure everything is completed to your satisfaction truly reflect the level of care we strive to provide every day. We sincerely appreciate your continued trust and look forward to assisting you again in the future. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Ichi_Bon, thank you for your continued trust. We’re glad to hear the consistency of working with the same service advisor makes a difference, and that our technicians’ knowledge and skill continue to stand out. We truly appreciate your support and look forward to your next visit. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Smwear, thank you for sharing your experience. We’re glad Yujin made your first visit comfortable and easy, from guiding you through the dealership to keeping you updated throughout your service. It’s great to hear everything worked out seamlessly. We appreciate your trust and look forward to seeing you again. -Roger Wildermuth, General Manager