MELVIN RIVAS

Land Rover Alexandria responded

Thank you for sharing your experience. We are thrilled to hear that Melvin provided such exceptional service and made such a positive impact during your visit. His patience, attentiveness, and willingness to listen are qualities we greatly value, and it is wonderful to know he helped you feel confident about keeping your truck. We appreciate your kind words and look forward to welcoming you back to Land Rover Alexandria in the future. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for your kind review! We're delighted to hear that our team provided great service and excellent support while assisting with your vehicle's repairs and maintenance. Your feedback means a lot to us, and we appreciate the opportunity to earn your trust. We look forward to welcoming you back to Land Rover Alexandria, one of the area's leading destinations for luxury vehicle service and care. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for sharing your experience, Chiagoben. We recognize how concerning it can be when a vehicle experiences a starting or battery-related concern, particularly when the issue is not consistently reproducible. In situations involving intermittent electrical concerns, diagnostic results can depend on whether the condition is present during inspection and whether any faults are stored within the vehicle's systems. We appreciate you bringing your concerns to our attention and thank you for your patience while we take a closer look at the details of your visit. Someone from our management team will be in touch soon to discuss the matter directly. -The Management Team

Land Rover Alexandria responded

Thank you for the wonderful review, Theresa. We are delighted to hear that Ali helped make your introduction to your new 2026 Range Rover Sport such a positive experience. Taking the time to explain the vehicle's features in a way that is comfortable and easy to understand is something Ali does exceptionally well, and we are glad he was able to tailor the session to your needs. We appreciate your kind words and are excited for you to continue discovering everything your Range Rover Sport has to offer. We look forward to welcoming you back to Land Rover Alexandria, one of the area's premier luxury automotive destinations. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Rhoda and Sal, thank you for your kind words and for recognizing Melvin, Roger, and Thomas. We're delighted to hear that your concerns were addressed and that you felt supported throughout your experience. Providing exceptional customer care and taking our clients' safety seriously are always top priorities. We truly appreciate your trust in Land Rover Alexandria and look forward to welcoming you back to the area's premier Land Rover dealership. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you, Geri, for your wonderful review and kind words about Melvin. We are thrilled to hear he provided the professional, knowledgeable, and attentive service that made such a positive impression. Taking great care of both our clients and their vehicles is exactly what we strive for at Land Rover Alexandria. We appreciate your trust and are proud to be the number one destination for Land Rover service in the area. We look forward to serving you again. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you, Vickie and Alvin, for your wonderful review. We are thrilled to hear that Melvin provided the outstanding communication and customer care that he is known for. Taking the time to explain recommendations and keep our clients informed is an important part of the experience at Land Rover Alexandria, the number one destination for Land Rover service and sales in the area. We appreciate your trust in us and are glad Black Diamond is in great hands. We look forward to serving you again. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the wonderful review and for sharing your experience with us. We are thrilled to hear our team was knowledgeable, helpful, and took great care of your vehicle throughout your visit. Providing exceptional customer care and professional service is what helps make Land Rover Alexandria the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the fantastic review and for sharing your experience with our team. We are glad to hear the communication throughout your visit was prompt, professional, and transparent from start to finish. Keeping our customers updated, getting approval before moving forward, and completing service efficiently are all part of what makes Land Rover Alexandria the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for the wonderful review and for trusting Kevin and our team with your daughter’s 2002 P38. We know vehicles like the P38 require a special level of knowledge, care, and attention, so it is great to hear your experience was terrific from start to finish. Providing expert service on classic and iconic Land Rover models is one of the reasons Land Rover Alexandria continues to be recognized as the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager