Yahsiah Mays
Yahsiah Mays at Conicelli Toyota of Springfield

Yahsiah Mays | Page 5

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
75 Reviews

Dealership Experience

3 yrs

Industry Experience

11 yrs, 10 mos

4.7

75 Reviews

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75 Reviews of Yahsiah Mays

May 10, 2025

Dealership Rating
Employee Rating

Excellent service: excellent technicians and staff. I was kept updated on timing and cost, and here's my 15-year-old car approaching 100,000 miles and still running beautifully. More

by sforres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Conicelli Toyota of Springfield responded

We appreciate this great review and positive feedback. Thank you for your continued business! Paula d., Customer Relations

April 26, 2025

Dealership Rating
Employee Rating

Everything leading up to, during the service visit, and post service advisement went fine and went as expected. More

by spadea98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

April 26, 2025

Dealership Rating
Employee Rating

Conicelli customer Service is always excellent. And the staff is very friendly and explains things very well. More

by PROFWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

Apr 28, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and kind words. We appreciate it. Paula d., Customer Relations

April 11, 2025

Dealership Rating
Employee Rating

I waited for five hours at the dealership with minimal updates about what was going on. If they had been up front, I could have taken the shuttle or found a ride home. Instead, I waited 2.5 hours to be to More

by sweetpea7404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 14, 2025

Conicelli Toyota of Springfield responded

I apologize for the recent experience you had at our service center that did not meet your expectations. I shared this with our service manager, Jack DePre and asked him to look into what took place. I am sure you will be hearing from him in the next day. If not, please contact me and let me know. Paula DiGiacomo, Customer Relations Mgr 610-2334-2200

March 22, 2025

Dealership Rating
Employee Rating

This was one of the fastest service visits I have ever had here. I was updated on the status of my tires and brakes. More

by RROHR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Conicelli Toyota of Springfield responded

Thanks for maintaining your vehicle's performance with our Toyota Service center. We appreciate your business. Paula d., Customer Relations

March 10, 2025

Dealership Rating
Employee Rating

Professional customer service and very helpful explaining service performed and cost. A great place for Toyota auto servicing. More

by allreds
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate it! Paula d., Customer Relations

February 28, 2025

Dealership Rating
Employee Rating

The service department went above and beyond. Mays is an exceptional employee. I would highly recommend them. More

by lewishokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Mar 04, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate the positive feedback and your business. Paula d., Customer Relations

February 24, 2025

Dealership Rating
Employee Rating

He was fast and professional and communicated with me well He even called me to say my car was ready when I left to get my phone More

by willchen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall

Feb 25, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating; we appreciate your business and hope to continue to meet your expectations! Paula d., Customer Relations

February 08, 2025

Dealership Rating
Employee Rating

They were prompt and courteous! I was kept advised of progress and of the safety inspection! Great Job! More

by thomascotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 01, 2025

Dealership Rating
Employee Rating

Prompt response to customer's concerns and ability to resolve it as soon as possible. More

by chigoodluck77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Prince Ebo

Feb 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

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