Yana Esipciuc | Page 3

This is our 4th Acura MDX since 2009. Beautiful car; the facelift/redesign this year really pushed it into a true luxury car level. We were considering a Volvo XC90, but the Acura was a b Beautiful car; the facelift/redesign this year really pushed it into a true luxury car level. We were considering a Volvo XC90, but the Acura was a better car at a better price point. The folks at Niello Acura were easy to work with, and Yana was super nice and helpful. She let us drive the car alone so that we could try it on the freeway, around town, and make sure it fit into our garage properly. They chased down the exact model/color/package we were looking for and retrieved it overnight. She gave us enough information to set things up without confusing us. Brian Watkins is new to the finance dept, but he was easy to work and chat with; a local guy who might adopt a stray cat we are attempting to find a home for! No tension. Overall a very satisfying experience. More

by BKELLER1 Verified Customer Verified Customer

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Yana and Gary made it happen! Thank you so much. My wife loves her red racer! Thank you so much. My wife loves her red racer! More

by ShastaCooper Verified Customer Verified Customer

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Amazing, knowledgeable staff! Great dealership and great service! Very courteous and friendly and I’ll definitely go there again Great dealership and great service! Very courteous and friendly and I’ll definitely go there again More

by Elisa Gómez Verified Customer Verified Customer

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They provide great customer service. They were very friendly and professional, which made my experience great. They were very friendly and professional, which made my experience great. More

by JENNIFER21LYNNG Verified Customer Verified Customer

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I was amazed by the professionalism and great customer service I received from everyone. The finance person was awesome and I was able to smile throughout the entire process. I’m a happy customer and woul service I received from everyone. The finance person was awesome and I was able to smile throughout the entire process. I’m a happy customer and would definitely recommend this dealership. When it’s time to purchase another vehicle, I will definitely be back. More

by CL4600 Verified Customer Verified Customer

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I did not rate Brian Powers as we did not interact with him. All our transaction details were handled through Yana Esipciuc and Chris. The entire process was efficient, clear and painless. All our quest him. All our transaction details were handled through Yana Esipciuc and Chris. The entire process was efficient, clear and painless. All our questions were answered expediently and any additional information we requested was met with a gracious and detailed response. More

by RHATHEWAY Verified Customer Verified Customer

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I worked with Yana not Brian. She was very friendly and was able to establish a rapport with my Wife that and I. She was genuinely interested in our concerns throughout the proces She was very friendly and was able to establish a rapport with my Wife that and I. She was genuinely interested in our concerns throughout the process. In the end we got more than we expected look forward to a long term relationship. Thank you to all More

by RAHENDERSON4 Verified Customer Verified Customer

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Very professional and did not try to deceive you like a lot of the car dealerships I've experienced. I will be recommending to anyone who is looking to buy a car! Great knowledgeable friendly people. lot of the car dealerships I've experienced. I will be recommending to anyone who is looking to buy a car! Great knowledgeable friendly people. More

by TJACOBS4949 Verified Customer Verified Customer

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The people at Niello made buying a car very smooth. My sales person Yana was excellent and more than willing to help! My sales person Yana was excellent and more than willing to help! More

by RGEYER12 Verified Customer Verified Customer

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Yana and everyone at Niello were extremely helpful and generous in helping me find the exact car that I wanted. Highly recommend them! generous in helping me find the exact car that I wanted. Highly recommend them! More

by STEPHENRUBKE Verified Customer Verified Customer

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