Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.5
367 Reviews

Dealership Experience

3 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.5

367 Reviews

Write a Review

367 Reviews of Yankiel Vilches

January 22, 2026

Dealership Rating
Employee Rating

Horrible. I will never use this dealership again. Horrible. I will never use this dealership again. It was the worst experience and cost me over $5k More

by K_RUSTAN
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches

January 22, 2026

Dealership Rating
Employee Rating

The phone system stinks. You wait forever to talk to a service person. I'm thinking about finding another dealer More

by JPARSIL
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches

January 22, 2026

Dealership Rating
Employee Rating

Completely unprofessional Understaffed Ghost town Take it or leave it attitude Still no first or second time coupon Lack luster Frustrated mgmt More

by ElaineDrakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Khristian Ramirez

January 18, 2026

Dealership Rating
Employee Rating

I was very disappointed with the automated phone system that never got back to me with an appointment. Also trying to get a hold of my service guy was another phone runaround. More

by JPARSIL
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches

January 09, 2026

Dealership Rating
Employee Rating

Found the car that I wanted, the sales person excellent performance, he answered all my question and understood my point of view More

by fran1033xd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovan Gonzalez

January 05, 2026

Dealership Rating
Employee Rating

Easy interaction. Convenient appointment time and smooth process. Scheduling and actual time spent was good. Great experience. More

by jamarr.lynch
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

January 05, 2026

Dealership Rating
Employee Rating

Easy interaction. Convenient appointment time and smooth process. Scheduling and actual time spent was good. Great experience. More

by jamarr.lynch
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

Jan 07, 2026

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 31, 2025

Dealership Rating
Employee Rating

5 I had a great experience! It was quick and smooth! My appointment was at 9 30am however I arrived earlier and I was looked after straight away! No hassles!!! Love it More

by viankav03
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

December 25, 2025

Dealership Rating
Employee Rating

Received great service by Yankiel at Wayne Akers Ford, will definitely recommend and return when needed. More

by MARTINMELANY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

Drop off & pick up super easy I loved that they texted me when my car was received & ready for pick up More

by babc22803
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

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