Yankiel Vilches

Great experience , everyone was very friendly and accommodating. I rented a car and that experience went well also! I will come back! accommodating. I rented a car and that experience went well also! I will come back! More

by STACKERP Verified Customer Verified Customer

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YANKIEL addressed all concerns I brought up during this visit and was thorough in explaining everything that was done. visit and was thorough in explaining everything that was done. More

by DURRETT0205 Verified Customer Verified Customer

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Over priced labor and parts. Incorrect diagnosis which led to Ford having my truck for over 3 week. after they said they fixed it and test drove it to say it didn't have issue bu Incorrect diagnosis which led to Ford having my truck for over 3 week. after they said they fixed it and test drove it to say it didn't have issue but as soon as I drove it the issue was still present. They try to oversell the issues. Asked about brakes and said they needed them even tho they didn't. Over charge for parts found cheap part from other Ford dealer. They quoted 1800 for new brakes and EGR sensor replacement. I did it my self for 600. Rip off More

by Do better Verified Customer Verified Customer

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Yankiel the best service associate, overall this place is a 10 out of 10. I definitely recommend it. is a 10 out of 10. I definitely recommend it. More

by MARIOGOMEZ16015 Verified Customer Verified Customer

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They either lie or they’re flat out incompetent. They said cutting a speaker wire voids your warranty. They wanted almost $3500 for a repair that dealer took care of for pennies. Their repair soluti They said cutting a speaker wire voids your warranty. They wanted almost $3500 for a repair that dealer took care of for pennies. Their repair solution was in the complete opposite end of the car that the other dealer fixed. More

by Solosier Verified Customer Verified Customer

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Great Experience. Took my vehicle for a service issue and they were able to fix it quickly. Took my vehicle for a service issue and they were able to fix it quickly. More

by Harold Verified Customer Verified Customer

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Reported tires as repairable to my warranty company when I was told they were cracked / aged out / had to be replaced by my service advisor; long story short, I was denied reimbursement because of the false I was told they were cracked / aged out / had to be replaced by my service advisor; long story short, I was denied reimbursement because of the false information provided. On top of that, the tires were mounted horribly and way out of balance, went back once to rebalance and they still have vibrations. Not happy. More

by Paperlover86 Verified Customer Verified Customer

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Si servicio s muy bueno el único que inconveniente es la página para hacer citas nunca me llega la confirmación a mi correo o teléfono y al momento de llegar parece que no hice cita y tardo en ser atendido. página para hacer citas nunca me llega la confirmación a mi correo o teléfono y al momento de llegar parece que no hice cita y tardo en ser atendido. More

by johaneira_ Verified Customer Verified Customer

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Talent, knowledge, skill, and good training about the product it is imperative to perform at the best level very hard to get people in the market today I'm unhappy customer...... I am also contractor C product it is imperative to perform at the best level very hard to get people in the market today I'm unhappy customer...... I am also contractor Custom Cabinets by Ramon Believe me I feel your pain but my working van which I spent over $2,000 with you... Still I need to fix items I've been charged for Will be very difficult now for me to deliver my van to you due to my business .. . Also I'm not going to pay Enterprise rental car anymore. . Carlos service manager? I think He is Let me know how you will handle that Ramon Falero More

by ramonfalero9 Verified Customer Verified Customer

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Great service from pickup to delivery. Thank you for the follow up as well. I always recommend your company Thank you for the follow up as well. I always recommend your company More

by RICHARDPERRY635 Verified Customer Verified Customer

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