Yared Ortiz-Rivera | Page 2

Staff was friendly and were very helpful. Went out of there way to get what we were looking for in a car. Went out of there way to get what we were looking for in a car. More

by davidmjr88 Verified Customer Verified Customer

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After an extensive search for a suitable vehicle, I had the pleasure of working with Sales Representative Yared Ortiz. Mr. Ortiz demonstrated exceptional customer service and expertise throughout the proce the pleasure of working with Sales Representative Yared Ortiz. Mr. Ortiz demonstrated exceptional customer service and expertise throughout the process. He patiently addressed all my inquiries and provided comprehensive explanations about the vehicle's features and specifications. In my three decades of purchasing automobiles, I have rarely encountered a salesperson as dedicated and knowledgeable as Mr. Ortiz. His commitment to customer satisfaction made my experience at Performance truly remarkable. More

by edla07111 Verified Customer Verified Customer

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Gave me options and got me in the vehicle I wanted 10 out of 10 no hassle no bull great experience one over a man who no longer wanted to deal with a GM vehicles or dealers would recommend to my friends and of 10 no hassle no bull great experience one over a man who no longer wanted to deal with a GM vehicles or dealers would recommend to my friends and family. More

by Benstevensaladin Verified Customer Verified Customer

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From sales, ESPECIALLY Yared, to the sales manager Lenny, to the finane department, everyone was extremely easy to work with. Lenny really did his best to help us acquire the vehicle we wanted at the right p to the finane department, everyone was extremely easy to work with. Lenny really did his best to help us acquire the vehicle we wanted at the right price, and respected our budget without pressuring us to change it. Yared, I mean I can't say enough. It is rare to find such a genuine salesperson. Most just care to make a sale.. Yared's concern was to make me happy. That meant more to me, and that is the kind of genuine professionalism that will keep me working with him if I ever need another vehicle from this dealership or if I know anyone looking to be referred to someone trustworthy. More

by CHRISTINE30 Verified Customer Verified Customer

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Yared was EXCELLENT! !!!! He was so honest and helpful every step of the buying process. !!!! He was so honest and helpful every step of the buying process. More

by Annamarie_russo Verified Customer Verified Customer

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Una excelente atención de parte de yared Ortiz y muy satisfechos con el trato que dieron %100 recomendado Preformance Buick satisfechos con el trato que dieron %100 recomendado Preformance Buick More

by Bb.2212 Verified Customer Verified Customer

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This dealership provided me with amazing service. Everyone involved in my experience at Performance was great! The support Yared gave me during the entire car buying process was simply exceptional. Y Everyone involved in my experience at Performance was great! The support Yared gave me during the entire car buying process was simply exceptional. Yared made sure to really take into account what I was looking for in a new Buick and delivered beyond what I originally expected! Will definitely be handing out his card to all of my friends looking for new cars! More

by Santiago.Bohorquez123 Verified Customer Verified Customer

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I had an appointment for an oil change tire rotation on December 23, 2023. (advisor Dwight Phillips ) When I got the bill for my service it says I requested the premium General Motors service. I didn't req December 23, 2023. (advisor Dwight Phillips ) When I got the bill for my service it says I requested the premium General Motors service. I didn't request anything so when I tried to present a coupon for either the 79.95 or 89.95 service I was informed that that I got the premium service even though I did not request it and I wasn't informed that they were just going to give me the higher service that I probably didn't need and then I had to eat the bill for $133 when I probably could've been paying $85. So I'm really annoyed that you guys just charged me for the premium service without letting me see my options and I went into paying for my service blindly because I thought I was just getting a regular oil change tire rotation, so I think it's pretty screwed up on your service people to put on my bill that I requested the premium general motor service when I didn't I wasn't even given the option. I don't get understand what how you guys just charged me for the highest service without my consent. And even after I followed up with the service department a week later, I still have yet to hear back from anybody at performance Buick GMC. More

by tae6 Verified Customer Verified Customer

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