Yazmin Gomez
Yazmin Gomez at Zeigler Cadillac of Lincolnwood

Yazmin Gomez

Service Advisor

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

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4.8
116 Reviews
4.8

116 Reviews

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116 Reviews of Yazmin Gomez

September 06, 2025

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Employee Rating

Paid for service. Forgot I had a coupon. Went right back in and they said it was too late. After 4 trips here it doesn’t matter. Too bad so sad pal. More

by MATTKUSEK
Recommend Dealer
No

September 01, 2025

Dealership Rating
Employee Rating

Yazmin is the greatest. Her customer service and professionalism made the entire experience smooth and efficient. More

by SPOLMAN.LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your feedback about Yazmin! We’re proud to have her on our team. We look forward to assisting you again in the future. See you next time! —Zeigler Cadillac of Lincolnwood

August 30, 2025

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Employee Rating

The employees were very nice. The technicians serviced the issue with my vehicle, and they worked with my warranty company. Yasmin was very polite and professional and she worked More

by Dimitri
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Zeigler Cadillac of Lincolnwood responded

Dimitri, we are pleased to hear that Yasmin and our team gave you excellent service! Thank you for choosing Zeigler Cadillac of Lincolnwood and for sharing your feedback!

August 29, 2025

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I had the pleasure of visiting Zeigler Cadillac for the first time. The service provided was truly outstanding. The staff demonstrated exceptional knowledge and thoroughness in addressing all my vehicle's More

by Tasck2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you so much for sharing your experience with Zeigler Cadillac of Lincolnwood! We're glad our team took such good care of you and your vehicle. We appreciate your kind words and look forward to serving you in the future!

August 28, 2025

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Employee Rating

Poor communication 4 weeks to fix the car only to take it back today for a different problem that should’ve been observed before car was released The other problem is a result of repair that was made.. More

by Richterscott5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Hernandez

Sep 04, 2025

Zeigler Cadillac of Lincolnwood responded

It's concerning to hear about the communication issues and ongoing problems with your car. We strive for thoroughness in our repairs, so it's disappointing that this wasn't reflected during your visit. Please reach out at your convenience so we can address these concerns directly and work towards a resolution. Thank you, Brian Coster - Fixed Ops Director - (847) 745-4232

August 27, 2025

Dealership Rating
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Service staff was friendly, flexible, diligent, and responsive. Normally, I don’t like going to dealerships, but in this case, the customer service alone justifies me coming back. More

by jdennis20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Zeigler Cadillac of Lincolnwood responded

We’re delighted to read that our service team made your experience a positive one! Your compliments will be shared with our team. We look forward to welcoming you back to Zeigler Cadillac of Lincolnwood!

August 17, 2025

Dealership Rating
Employee Rating

This dealership service department is classy and exemplary and customer oriented! Even in a Saturday, they were focused, friendly, and forward thinking! More

by chrishrpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words! We're delighted to hear you had such a positive experience with our service department at Zeigler Cadillac of Lincolnwood. We look forward to seeing you again, even on a Saturday!

August 08, 2025

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Employee Rating

My salesman Mike was wonderful and incredibly helpful. My experience with Yasmine in service was equally wonderful. More

by SUE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for sharing your feedback about Mike and Yasmine! We will pass along your appreciation to them. We hope to welcome you back to Zeigler Cadillac of Lincolnwood Service and Sales in the future.

August 07, 2025

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Employee Rating

Yasmin was wonderful to work with for my service. She was knowledgeable friendly, and took great care of me. More

by MARYCHARLESCARTER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez

Aug 11, 2025

Zeigler Cadillac of Lincolnwood responded

We’re delighted to hear Yasmin provided such excellent service. We’ll be sure to share your feedback with her. Thank you for choosing Zeigler Cadillac of Lincolnwood!

August 01, 2025

Dealership Rating
Employee Rating

Ya n was sweet and very helpful throughout my whole process. I got my car back in record time More

by SHIRANUDELL3613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez

Aug 04, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for stopping by to leave Zeigler Cadillac of Lincolnwood a wonderful review!

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