Yazmin Gomez

My husband was told that my truck had an issue with both front brake caliper he was told that they had no loaners available that only thing that can be done is to get a ride home that is unacceptable due to front brake caliper he was told that they had no loaners available that only thing that can be done is to get a ride home that is unacceptable due to this is my vehicle to get back and forth to work .he was also told by Yaimen have your wife talk to a manager because its not right for her to get upset at me . So why would I not get upset after purchasing my truck their and no receiving a loaner .I called in a spoke to Daivd he stated if he gets a loaner back to day he will call me . I still have not received a call from David so to zegier cadillac its not important if something bad happens. This is not acceptable. More

by gonzalezt276 Verified Customer Verified Customer

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Yazmin is the absolute best. So friendly, knowledgeable, and I always feel taken care of in her hands! So friendly, knowledgeable, and I always feel taken care of in her hands! More

by Joeypfontana Verified Customer Verified Customer

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Fast and accurate service. Excellent customer service. Great place to buy and service your car Excellent customer service. Great place to buy and service your car More

by harrimamchicago Verified Customer Verified Customer

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It was the worst service experience I've ever had. The real icing was the service manager, David threatening to report a loaner car as stolen. The real icing was the service manager, David threatening to report a loaner car as stolen. More

by GLIMMER5610 Verified Customer Verified Customer

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I received faster than expected service at a reasonable price. Wait area is small but comfortable. price. Wait area is small but comfortable. More

by hall.vanessa Verified Customer Verified Customer

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I had to call the dealership to confirm my pickup (reserved online) and for updates regarding my car. No one called me. On the 3rd day of service (after complaining), I began to receive back to back (reserved online) and for updates regarding my car. No one called me. On the 3rd day of service (after complaining), I began to receive back to back calls from management. More

by sharesejdanforth Verified Customer Verified Customer

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Great customer service! They serviced my car in a timely manner and provided great customer service. They serviced my car in a timely manner and provided great customer service. More

by jcirar Verified Customer Verified Customer

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Great customer service! They serviced my car in a timely manner and provided great customer service. They serviced my car in a timely manner and provided great customer service. More

by jcirar Verified Customer Verified Customer

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Great service! David was extremely helpful, professional, and kept me updated the whole time. The entire team made the experience easy and stress-free. I highly rec David was extremely helpful, professional, and kept me updated the whole time. The entire team made the experience easy and stress-free. I highly recommend this dealership. More

by DianeA Verified Customer Verified Customer

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Very satisfied Happy with my questions answered service personnel very accommodating were able to solve any problem that could happen personnel very accommodating were able to solve any problem that could happen More

by gplotkin0 Verified Customer Verified Customer

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