Yazmin Gomez
Yazmin Gomez at Zeigler Cadillac of Lincolnwood

Yazmin Gomez | Page 4

Service Advisor

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of Yazmin Gomez

January 07, 2026

Dealership Rating
Employee Rating

It was the worst service experience I've ever had. The real icing was the service manager, David threatening to report a loaner car as stolen. More

by GLIMMER5610
Recommend Dealer
No

Other Employees Tagged: Yazmin Gomez

Jan 11, 2026

Zeigler Cadillac of Lincolnwood responded

I'm very troubled to learn about this situation, as it doesn't reflect the customer service we pride ourselves on providing. We take this type of claim very seriously and will address it internally; if you'd be willing to discuss the situation further, please be in touch so that we can better understand what happened here. Best, Brian Coster - Fixed Ops Director - (847) 745-4232

December 26, 2025

Dealership Rating
Employee Rating

I received faster than expected service at a reasonable price. Wait area is small but comfortable. More

by hall.vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Zeigler Cadillac of Lincolnwood responded

Vanessa, thank you for taking the time to review Zeigler Cadillac of Lincolnwood! It really means a lot to hear that you're happy.

December 23, 2025

Dealership Rating
Employee Rating

I had to call the dealership to confirm my pickup (reserved online) and for updates regarding my car. No one called me. On the 3rd day of service (after complaining), I began to receive back to back More

by sharesejdanforth
Recommend Dealer
No

Other Employees Tagged: Yazmin Gomez

Jan 07, 2026

Zeigler Cadillac of Lincolnwood responded

Sharese, thank you for your feedback. We're sorry to hear about the initial lack of communication but glad our management team was able to connect with you. We'll work on improving this process and we appreciate your understanding. If there are any other concerns or needs regarding your service, please don't hesitate to reach out. Thank you, Brian Coster - Fixed Ops Director - (847) 745-4232

December 11, 2025

Dealership Rating
Employee Rating

Great customer service! They serviced my car in a timely manner and provided great customer service. More

by jcirar
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Dec 12, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for the great review. We look forward to seeing you again at Zeigler Cadillac of Lincolnwood!

December 11, 2025

Dealership Rating
Employee Rating

Great customer service! They serviced my car in a timely manner and provided great customer service. More

by jcirar
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Dec 12, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for stopping by to leave Zeigler Cadillac of Lincolnwood a wonderful review!

December 01, 2025

Dealership Rating
Employee Rating

Great service! David was extremely helpful, professional, and kept me updated the whole time. The entire team made the experience easy and stress-free. I highly rec More

by DianeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez

Dec 02, 2025

Zeigler Cadillac of Lincolnwood responded

Hi Diane, thank you for your review of Zeigler Cadillac of Lincolnwood! We're happy to hear David and our team made your experience easy and stress-free. We appreciate your recommendation!

November 29, 2025

Dealership Rating
Employee Rating

Very satisfied Happy with my questions answered service personnel very accommodating were able to solve any problem that could happen More

by gplotkin0
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Dec 01, 2025

Zeigler Cadillac of Lincolnwood responded

We’re happy you’re satisfied with our team and their service! Thank you from all of us at Zeigler Cadillac of Lincolnwood!

November 29, 2025

Dealership Rating
Employee Rating

Very satisfied. I am very well taken care of by the personnel Always pleased with the service given to me. More

by gplotkin0
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

Dec 01, 2025

Zeigler Cadillac of Lincolnwood responded

We're so pleased to hear you feel well taken care of by our team! Thank you for choosing Zeigler Cadillac of Lincolnwood and for sharing your support. See you again next time! Safe travels!

November 22, 2025

Dealership Rating
Employee Rating

Great service, got what I needed to get done and got my car detailed and now it looks and feels brand new More

by samvolpe7795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Zeigler Cadillac of Lincolnwood responded

We love to hear that our service made your vehicle feel brand new, Sam! Thank you for choosing Zeigler Cadillac of Lincolnwood and sharing your support.

November 21, 2025

Dealership Rating
Employee Rating

Joshua and Bryan were incredibly responsive. Also my cat was fully charged when I picked it up More

by iesosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez , Joshua and Brian

Nov 21, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for taking the time to review Joshua, Bryan, and Zeigler Cadillac of Lincolnwood!

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