Yianni Hronis | Page 4

Yohanny was fantastic, stayed in communication with me throughout the week through text messaging (instead of calling bc I literally despise talking on the phone lol!) I was a day later than I originally throughout the week through text messaging (instead of calling bc I literally despise talking on the phone lol!) I was a day later than I originally scheduled and they were slammed by the time I was able to get there, but he still came out immediately to introduce me to his manager and both made sure I was still taken care of by Dalton. Yohanny even stayed after the dealership closed just to make sure that I was able to go home in my new vehicle and in under 2 hours I was driving off the lot! So happy everything went smoothly and Definitely will refer/recommend Jerry Ulm CDJR… Thank you guys so much for the excellent customer service! More

by npoling1006 Verified Customer Verified Customer

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My car was missing the letters titanium on the back. I brought it to the attention of my salesman. He gave me a long song and dance about how it was a used car, only two years old. And that they could n I brought it to the attention of my salesman. He gave me a long song and dance about how it was a used car, only two years old. And that they could not fix this problem. I tried several times through sales managers, finance managers, etc. to get them to fix the problem and they refuse to do so. I went to Ford and got the lettering myself. It cost me $33 and change. This dealership wanted to make every penny and was not willing to spend such a small amount of money to make a customer happy and build Goodwill. I will never purchase anything else from this dealership And I have posted on all my social media sites about my experience there in addition I have yet to receive my paperwork in the mail, which they promised me and a Zip drive, To no avail, I have never had such an experience in my life of buying cars over the last 40 years More

by mskadams60 Verified Customer Verified Customer

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The dealership gave me a great deal and made things right when I had an issue. Will return as a customer. when I had an issue. Will return as a customer. More

by creakes Verified Customer Verified Customer

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They were all very nice and helpful in guiding us in choosing the right vehicle for our daughter. choosing the right vehicle for our daughter. More

by Meena Verified Customer Verified Customer

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We worked out a great deal in a new truck and had a lot of peoples help along the way of peoples help along the way More

by greek1212 Verified Customer Verified Customer

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Price isn't as advertised. Lots of discounts listed on the website that they don't honor. The sales person Dalton is an agro gym bro who is rude on condescending Lots of discounts listed on the website that they don't honor. The sales person Dalton is an agro gym bro who is rude on condescending More

by aarontopping Verified Customer Verified Customer

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Chris and the staff took great care of me. I left with the truck I really wanted. I left with the truck I really wanted. More

by cfrfirelt Verified Customer Verified Customer

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My initial communication with this dealership was via text and phone call with my salesman, Kyle and Yanni his manager. These guys are the cream of the crop. There was so much going on in regards to my w text and phone call with my salesman, Kyle and Yanni his manager. These guys are the cream of the crop. There was so much going on in regards to my wanting to purchase that these two showed an incredible amount of patience and willingness to assist. At one point the whole thing went south and I was devastated. Yanni refused to give up and promised to keep fighting for me! And he did! He got me a better deal than I could have imagined considering my situation. I was absolutely floored! This was a week plus long adventure that these two took on with pleasure and professionalism that wore hospitable well! At the start of this adventure I had asked them to please hold onto the key until we know the final outcome. And they did. Kyle stated that he had it the whole time and refused to let anyone check out the key for a test drive. I was so grateful! When it was time to switch stuff over to the new car Kyle was right there helping move things over. Derrick in finance also showed great patience when it was time to make the down payment. It was rather large and I needed to use a few sources. Derrick worked thru the papers with a fresh attitude and not like it was 10 at night and he was ready to go! We didn’t leave till well after closing! Even after the sale they have continued to be helpful, ever present and willing to assist. I’m so grateful for this group. I ultimately chose them because of the way both Yanni and Kyle treated both myself and family member. This wonderful nature carried thru the entire experience! Hands down the absolute BEST car buying experience I’ve ever had! Oh , let’s not forget my new ride! I love my Grand Cherokee! Ironically bought it on Valentine’s Day! ❤️ Cause it was LOVE at first DRIVE Thank you KYLE YANNI DERRICK!! ⭐️⭐️⭐️⭐️⭐️YOU ALL ROCK!!⭐️⭐️⭐️⭐️ More

by maidupbymichelle Verified Customer Verified Customer

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The whole team from sales to finance was a wonderful experience. Would recommend to all my friends experience. Would recommend to all my friends More

by skinny1818 Verified Customer Verified Customer

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This gentleman provided me with very good customer service. I strongly recommend anyone visiting the service department to ask for him service. I strongly recommend anyone visiting the service department to ask for him More

by SANLIE13 Verified Customer Verified Customer

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