Yigit Yalcin
Yigit Yalcin at Yalcars

Yigit Yalcin | Page 9

President&CEO

Yalcars

152 Continental Dr
Salem , OH 44460

Contact Me
4.7
119 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

14 yrs, 6 mos

4.7

119 Reviews

Write a Review

119 Reviews of Yigit Yalcin

February 05, 2021

Dealership Rating
Employee Rating

We was so happy to get are suv.it drives great i love everything about it.and they was very nice and helped us all the way thanks jeanie daly More

by Steelerfan193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Stickel, Melissa Yalcin , Firas Ghazal, Damian Merrel, Danielle Vallero, Jacob Vandergriff, Nate Yousef

Feb 05, 2021

Yalcars responded

Dear Jeanie, Thank you so much for taking time to share your experience. Our team enjoyed helping you guys. We are glad to see satisfied customers like yourselves. Once again, we appreciate your kind words and business. Enjoy that sharp Infiniti SUV!!!

January 06, 2021

Dealership Rating
Employee Rating

Been looking for a nice used range rover for awhile. Yalcars had plenty to choose from! Spent good part of the day test driving and looking over a few and at the end of the day "literally hour before t More

by Pokopatz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Stickel, Melissa Yalcin , Firas Ghazal, Damian Merrel, Jacob Vandergriff

Jan 09, 2021

Yalcars responded

Dear Pokopatz, Thank you for taking time to share your feedback. Firas is one of our greatest associates who loves to take care of his customers. Once again, thank you for choosing Yalcars. Enjoy your sharp, black on black Range Rover!

December 11, 2020

Dealership Rating
Employee Rating

Great experience with David at Yalcars . It wasn’t easy but they ended up finding the perfect car for me at within my budget . Thank you More

by Logan McGuire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carol Stickel, Melissa Yalcin , Firas Ghazal, Marco Mediati, Damian Merrel, George Popp, David Rebraca, Danielle Vallero, Jacob Vandergriff

Dec 29, 2020

Yalcars responded

Thank you for the excellent review! Sometimes it takes a little time but the reward is great! Thanks again, The team at Yalcars

December 05, 2020

Dealership Rating
Employee Rating

All I asked was for a head light bulb change drove 20 All I asked was for a head light bulb change drove 20 minutes after purchasing and was pulled over. Ask Yalcars if they could put a new bulb in. The More

by 1 Bulb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa Yalcin , George Popp, Danielle Vallero, Jacob Vandergriff, Not on list

Dec 05, 2020

Yalcars responded

Hi James, I wanted to talk with you about your Subaru problem. I left a message on your phone also. If you could call me back that would be great. 330.330.8141 Thank you, George Popp Yalcars

Dec 14, 2020

1 Bulb responded

Talking now

November 04, 2020

Dealership Rating

The car I had placed a “non refundable hold” on was NOT what was advertised. After leaving a deposit for what was advertised and what I was promised, that is not what I was presented with. I ran my cre More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marco Mediati

Nov 04, 2020

Yalcars responded

Jeff, We're sorry you weren't happy with your experience. We try to make sure our customers are aware of any issues with the vehicle they are looking at. We sell pre-owned vehicles and realize they can't be perfect so we make sure we post clear pictures of them online. We also make sure our customers understand when they put a deposit down what the conditions are that go along with the deposit. The deposit is transferable to other vehicles on our lot and I'm sure we have similar vehicles available that we would be glad to work with you on. Please let us know if we can assist you further. Thank You, The team at Yalcars

Nov 04, 2020

Jeff responded

Unfortunately, I was not informed of the "conditions" of the vehicle as they were. I was misinformed. I have the screenshots from your sales representative, who shares my sentiment. Frankly, I do NOT wish to do business with a company that has zero empathy for the customer. *Edit - Your response is pretty much "sorry we made a mistake," we try not to, but it happens, good luck to you. No remedy to be had here. If you're in the wrong, remedy the issue. I would not have been as aggrevated if you had elected to refund a deposit I left for something your advertisement misinformed me about.

July 11, 2020

Dealership Rating
Employee Rating

This was the best car buying experience I have had in three decades. Excellent customer service, professional environment, large inventory with many price points. Extremely knowledgeable regarding vehicl More

by treesrpaper
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin

Jul 11, 2020

Yalcars responded

Dear treesrpaper, Thank you for taking time to share your experience. Once again, we appreciate your business. Enjoy your new ride!

July 03, 2020

Dealership Rating
Employee Rating

Good price. Quick and easy. Drove from Cleveland for the right car. No nonsense dealership without the usual gimmicks you’ll find elsewhere. Thanks Firas! More

by Mike
Recommend Dealer
Yes

Other Employees Tagged: Firas Ghazal

Jul 03, 2020

Yalcars responded

Dear Mike, Thank you for taking time to share your experience. We are so happy to be able to help you finding the right vehicle for yourself. Once again, we appreciate your business and recommendation. Enjoy your new BMW X5!

June 05, 2020

Dealership Rating
Employee Rating

Perfect,a great team and a wonderful company that stands behind thier customers just as much as they stand beside there company better yet they call and see you as family More

by Lonnie cook
Recommend Dealer
Yes

Other Employees Tagged: Carol Stickel, Melissa Yalcin , Rick Erwin, Firas Ghazal, Paul Himes, Rochele Saviers, Danielle Vallero, Jacob Vandergriff

Jun 15, 2020

Yalcars responded

Dear Mr. Lonnie Cook, Thank you for taking time to share your feedback with our company and staff. It was a true pleasure to business with and and the family. We hope to see you in the future. Enjoy your Hummer!

Jun 05, 2020

Yalcars responded

Dear Lonnie Cook, You were scheduled for a courtesy service appointment but you never showed up. We are promptly trying to understand and help you. Please give a call to schedule your appointment if you have any concerns.

Jun 05, 2020

Yalcars responded

Sir, Once again, if you have any concerns we can set up an service appointment to go over and see how we can help you. You'll need to show up on your appointment for us to be able to do it. You bought an over 11 year old vehicle that has more than 130k miles on it. It's normal to have wear and tear and rust especially in NE Ohio, Western PA region. We are willing to listen and help in the best way we can. We tried to reach you out and it goes to your voice message. Your case has been passed to our manager per your request.

Jun 13, 2020

Yalcars responded

Dear Lonnie, I am so happy to hear your problem has been solved. It is always a great pleasure to do business people like you and the family. I see Frank Cook left a 5-review on our google page. We appreciate that. For this one, if you could remove or switch it to positive, I'd appreciate it. Next time, I want to meet you in person as well. Once again, thank you for your business and more to come! Yigit Yalcin, President

Jun 05, 2020

Lonnie cook responded

I did vall you yesterday and got the same thing let me.talk to tje manager and ill vall you back and didnt jere from you ahain! And i valled you and told you i have to get it towed witch is going to cost me more money. So i will call you and i will be recording the phone call so i van post it for the world to hear.i paid tou $9400 cash and called you the same day and didnt hear back from you as you said i would until i kept calling you.sinve i have to tow it from salem all the way to the other side of youngstown you should have me take it to stadium gm in salem who acually builds them so it doesnt xost me $150 towing bill.why would i want to take it to your macanic that you said its been looked at before lime all your cars and missed the dangerous things again on this hummer i bought from you? I feel safe to take it to someone who knows about them.you guys cant be trusted! So i will call you again for the 9th time today.but plz dont have the person say they are the manager and then get back on the phone and say you have to talk to a manager and get back to me lol. Cause im going to do my best to get ahold of the news to shine light on this situation and yojr dealership

Jun 05, 2020

Lonnie cook responded

The owner of the company got ahold of me and he is taking action as a true owner and having it loomed at and said he will do the right thing. I will update to let you know the update its takes a big business man to do.what he is doing now i will update next week what goes on.thank you.will update soon..

May 15, 2020

Dealership Rating
Employee Rating

A few problems My salesman was great. He really tried to help me through some issues. After I purchased the 2012 Challenger I got home and realized the car mats were More

by Nik
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Firas Ghazal

May 15, 2020

Yalcars responded

Dear Nik, Thank you for taking time to share your experience. We are glad to see you are satisfied with you purchase after months even though you had a couple minor issues which are very normal on used vehicles. Our detailers are trained not to put old mats in the vehicles. It might leave a bad odor after detailing unless it is plastic/weather tech mats. In your case, the mats were not in good condition to put. Per your request, it was given to you and as you stated they were not in usable condition. We are sorry that your warranty was forgotten to hand to you by your salesman. The battery was covered in your warranty plan and you've got that taken care of. Oil change light comes on every vehicle periodically. It needs to be reset every time it's changed. In your case, your vehicle did come with a fresh oil&filter change. We wouldn't mind to help you with your fog light bulbs as courtesy if you let us know. We'd like to create a life time relationship with our clientele. We care about every customer's positive or negative feedback. This helps us to improve and serve you better in the future. Once again, thank you for choosing YALCARS and we hope to see you in the future.

May 07, 2020

Dealership Rating
Employee Rating

Thanks Rick! Awesome and honest! Keep up the good work! felt like we weren’t just a sale, above and beyond 5 star service #2014JEEPWRANGLERUNLIMITED More

by shaunanjamie
Recommend Dealer
Yes

Other Employees Tagged: Carol Stickel, Melissa Yalcin , Stephanie Clemens, Rick Erwin, Firas Ghazal, Paul Himes, Rochele Saviers, Danielle Vallero, Jacob Vandergriff

May 07, 2020

Yalcars responded

Dear shaunanjamie, Thank you for taking time to share your experience. Rick goes above and beyond so do the rest of our team. We appreciate your business and enjoy your sharp Wrangler!

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