Carol Stickel
Carol Stickel at Yalcars

Carol Stickel

Sr. Sales&Finance Advisor

Yalcars

152 Continental Dr
Salem , OH 44460

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4.5
153 Reviews

Hello My Friends!!! I am Carol Stickel, Finance Manager at Yalcars . I have had the pleasure of being in the car industry for 31 years.. You name it I have done it. I am a people person! Love to chat about just about anything. I have 3 Grandchildren, 2 children and 2 step children whom I adore . I have been working at Yalcars since 2018. It is so nice to go to work and love what you do for a living.

Dealership Experience

8 yrs, 1 mo

Industry Experience

22 yrs, 7 mos

Specialties & Trainings

MULTI MILLION DOLLAR SALES ACHIEVEMENT AWARDS 2018,2019,2020,2021,2022,2023,2024

MULTI MILLION DOLLAR SALES ACHIEVEMENT AWARDS 2022 AND 2023

View more specialties & trainings
4.5

153 Reviews

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153 Reviews of Carol Stickel

April 10, 2026

Dealership Rating
Employee Rating

Buying a car from Carol and Yalcars was the easiest process i have been through, super friendly, answered all questions, and did not pressure us at all I will absolutely be back ony next car purchase More

by greg.kerlin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2026

Yalcars responded

Dear greg.kerlin1, Thank you so much for sharing your experience! We’re thrilled to hear that buying a car with Carol and our team was the easiest process you’ve been through. Providing friendly, pressure‑free service and clear answers is exactly what we aim for. We truly appreciate your trust, and we’ll be ready to help again when you’re looking for your next vehicle. The YALCARS Team

April 01, 2026

Dealership Rating
Employee Rating

I went to see Larry McBride at Yalcars because he is great at his job and honest with his customers. I told him exactly what I wanted and he delivered. If you are looking for a used car Larry is your gu More

by brandy92184
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry McBride

Apr 02, 2026

Yalcars responded

Dear Brandy92184, Thank you so much for taking the time to share this. We’re grateful you chose to visit us, and it’s wonderful to hear that Larry delivered exactly what you were looking for. His honesty, consistency, and commitment to doing right by every customer are a big part of what makes him such a valued member of our team. We truly appreciate your trust and your kind words. Enjoy your new vehicle, and if you ever need anything in the future, we’ll be here and happy to help. The YALCARS Team

November 01, 2025

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Employee Rating

Tony was so much help! He made my experience in buying a vehicle online a wonderful one. First time I've bought a vehicle and it was a great experience. Thank you Tony for More

by krollins636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Roppolo

Nov 01, 2025

Yalcars responded

Dear Krollins636, Thank you so much for sharing your experience! We’re thrilled to hear that Tony made your very first vehicle purchase such a smooth and positive one. Buying a car online can feel like a big step, and it’s wonderful to know Tony’s support helped make it enjoyable and stress-free. At YALCARS, we’ve put a lot of thought into making our online buying process clear, approachable, and transparent—while still keeping prices under control. Our goal is to give every customer the confidence and convenience they deserve, whether it’s their first purchase or their fifth. We truly appreciate your trust in us and look forward to being here for you whenever you need us in the future. Enjoy your new vehicle! The YALCARS Team

August 28, 2025

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Employee Rating

I HOPE NOBODY TRUST THEM ENOUGH TO GET A CAR THROUGH THEM BECAUSE THEY WILL SALE YOU SOME xx FORREAL MY CAR I GOT FROM THEM ON THE 13th of last month on the 14th (the next day) my engine light came on and wh More

by TAHJ BROOKSHIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melissa Yalcin, Russell Hardenburgh, Paul Piergiovanni, Pierre Shaw, Mark Prokay , Nate Gates, Firas Ghazal, Lisa Sefcik, Danielle Vallero

Aug 28, 2025

Yalcars responded

Dear Tahj Brookshire, I sincerely apologize for your poor experience, but do not worry. We are here to help. Please provide your full name, your vehicle's VIN and the date you purchased your vehicle so I can expeditely address your concerns and hopefully we can offer out help to get you satisfied with your vehicle. I'll make sure to follow up with you tomorrow.

March 11, 2025

Dealership Rating
Employee Rating

I had a wonderful experience at Yalcars. They were kind and considerate people. It was easy to shop there and I am very pleased with my car. More

by hondabones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin

Mar 11, 2025

Yalcars responded

Dear hondabones, Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with us. Our team takes great pride in being kind, considerate, and ensuring an easy and enjoyable shopping process. Knowing that you’re pleased with your car truly makes our day! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Happy driving!" 🚗✨ The YALCARS Team

October 18, 2024

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I am very satisfied for my purchase. They answered all my questions and got me a great rate for financing. Definitely recommended. More

by Yoyo Tesla driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin, Dawn McMicheaux, Russell Hardenburgh , Firas Ghazal, Jacob Vandergriff

July 13, 2024

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Employee Rating

Yalcars gave me a deal on a good car. I found it online, contacted the dealership and we made an appointment same day for me to look at it. Very quick and easy process. Carol was very More

by Josh Campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2024

Yalcars responded

Dear Josh Campbell, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had a positive experience with us at Yalcars. It’s great to know that Carol provided you with professional and friendly service, and that the process was quick and easy for you. We appreciate your patience in taking the time to thoroughly evaluate your vehicle before leaving a review. It’s wonderful to hear that everything is in good working order and that you’re happy with your purchase. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Thank you for recommending us to others. We look forward to serving you and anyone you refer in the future. If you ever need anything, please don’t hesitate to reach out.

July 06, 2024

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Employee Rating

No haggle pricing and great to work with. Was upfront and honest with the car I was interested in needing a minor repair to replace the rear wheel bearing, and assured me they were gonna fix More

by Achecca620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Firas Ghazal, Jacob Vandergriff

Jul 06, 2024

Yalcars responded

Dear Achecca620, Thank you so much for your kind words and for taking the time to share your experience with Yalcars. We are thrilled to hear that you are satisfied with the service provided and that you are enjoying your BMW. At Yalcars, we strive to maintain transparency and integrity in all our interactions, and it’s gratifying to know that our efforts to replace both rear wheel bearings made a positive impact. Your satisfaction is our top priority, and we are committed to ensuring that every customer leaves our dealership with a smile. We appreciate your recommendation and are here to assist you whenever you need us. May your BMW continue to provide you with safe and joyful journeys. 🚗✨

May 25, 2024

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100% recommended place to purchase a car. I visited yalcars dealership to purchase this acura mdx was recieved warmly got proper attention in a very friendly atmosphere we had a good and fai More

by Zohaib khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2024

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Employee Rating

Sale me car with leaking coolant. I spent $1700 on the car to fox the coolant leak. She put service contract on the car without telling. I noticed it when I came to pick up the car. I More

by Dabadjè
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melissa Yalcin , Danielle Vallero

May 16, 2024

Yalcars responded

Dear Dadje Dadje, We truly appreciate you taking the time to share your feedback. We understand that the situation has been frustrating, and we sincerely apologize for any inconvenience you may have experienced. From the outset, our team has been committed to assisting you with financing and ensuring a smooth process for you to receive your vehicle. We’re glad to hear that you were pleased with the service upon picking up your car. Regarding the components you wished to replace, we regret that the warranty company’s decision did not align with your expectations. When the warranty was canceled, as per the terms, the refund was processed directly to your lender as part of your retail installment contract. We apologize for any confusion this may have caused. We want to assure you that our staff, including our manager Melissa, has made every effort to communicate the details clearly and respectfully. We value constructive communication and are here to support you. Should you wish to discuss this matter further or have any additional questions, please don’t hesitate to reach out to us at 330-330-8141. Thank you for your understanding, and we look forward to resolving any outstanding concerns to your satisfaction.

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