Melissa Yalcin

I have been dealing with Yalcars for almost 6 years now and have never had a problem. I've even had my car worked on there and no matter who you talk to, either Russ, Melissa, or Yigit himself, always grea and have never had a problem. I've even had my car worked on there and no matter who you talk to, either Russ, Melissa, or Yigit himself, always great customer service. More

Print

Melissa was truly a gem to work with, she made it very easy and less stressful as it was my first time looking at cars at a dealership. The dealership was very friendly and outstanding to work with as wel easy and less stressful as it was my first time looking at cars at a dealership. The dealership was very friendly and outstanding to work with as well, made it feel like a fresh breath of air! More

Print

Everyone there was very friendly and helpful I got a great price on a car great price on a car More

Print

Great dealer. Very nice facility and wonderful people to deal with. Bought 2 cars in 2 weeks. Allen Crosby was great to work with. Very nice facility and wonderful people to deal with. Bought 2 cars in 2 weeks. Allen Crosby was great to work with. More

Print

Mellissa went above and beyond for me to be able to get a car I liked and that I wanted. I would say she is an amazing worker is really committed to her job. I recommend her 100% car I liked and that I wanted. I would say she is an amazing worker is really committed to her job. I recommend her 100% More

Print

Big shout out and thanks to Carol for a great and smooth transaction. And also big thanks to Corey for helping out the other day and to Melissa for helping out finalizing everything when I picked up the car transaction. And also big thanks to Corey for helping out the other day and to Melissa for helping out finalizing everything when I picked up the car. Great customer service! Thanks Yalcars! More

Print

The atmosphere was good and everyone was friendly. Melissa went above and beyond to help us. We just didn't find the right vehicle that fit us. Melissa offered to help us find the right vehicle if nee Melissa went above and beyond to help us. We just didn't find the right vehicle that fit us. Melissa offered to help us find the right vehicle if needed. More

Print

ABSOLUTELY STAY AWAY. If you do used them make sure you look at all paperwork and NUMBERS first and MAKE SURE YOU GO OVER THE VEHICLE AND ADDRESS EVERY PROBLEM WITH IT. AB If you do used them make sure you look at all paperwork and NUMBERS first and MAKE SURE YOU GO OVER THE VEHICLE AND ADDRESS EVERY PROBLEM WITH IT. ABSOLUTELY DO NOT TAKE THEIR WORD ON ANYTHING. They will rip you off in a minute. Very rude salesman and owner Melissa. IT’s ONLY MY OPINION USE IT IF YOU WANT. So glad I didn’t buy any of their junk. More

Print

An absolute disgrace. Do yourself a favor and research all the negative reviews before you walk in here. IF you buy a car from here take it to a mechanic to have it look Do yourself a favor and research all the negative reviews before you walk in here. IF you buy a car from here take it to a mechanic to have it looked at. These crooks do NOT run their vehicles through service after being traded in, they clean and shine them up and re sell. My experience ⬇️ We came here to purchase a 2021 Kia Telluride. We needed something reliable for my family and I. While sitting down with ours salesman Mark Prokay I asked SPECIFIC QUESTIONS. I wanted to see the repair order from when they brought it in the shop from the previous owner trading it in… he assured me they bring all the vehicles in and everything checked out great. I told him I was mainly concerned about the brakes, rotors and tires .. he said everything was near perfect there was nothing to worry about. After a few weeks I reached out to the dealership and told them my temp tags were about to expire and I was still waiting on the sales tax check they were suppose to be sending me. They said it should be coming etc. After my tags expired I reached back out (at this time I got pulled over and got a ticket) Told them about it and was not happy. I also mentioned they never fully paid my previous loan off(car I traded in ) after them telling me they weren’t responsible for it and they tried taking that amount from my sales tax check! (Ohio car to PA transfer) After a few days of going back and forth The GM Russ did make it right and sent us the check immediately. And we greatly appreciated that from him. At this time (almost 2 months later) I took the car to get a PA State inspection done on it (had to wait that long because of the registration etc) I took it to a dealership that basically gave me a quote for a whole new car…. *They told me there was ZERO oil in it. *Brakes and rotors were down to 0. *My coolant sensor needed replaced (warranty covered $1,200 out of the $1,700 repair) *Serpentine belt needed replaced *both side front CVs axels need replaced *one tire has a bubble because of a bent rim *engine and cabin filters are FILTHY (previous owner had a mouse issue ) (Called a maintenance shop from a previous repair off car fax. (The owner of that dealer told me “don’t buy that car”) And a list full of other stuff that needs done. They told us to bring the car back over to them so they can check it out and get us better pricing etc (Why we are responsible for something they should of fixed before selling is beyond me) Specifically when I asked Mark about these things… They gave me a quote for brakes and rotors all the way around. Oil change And the CV axels….. that was $1,300 roughly. Not the sensor that needs done, filters, Tire that has a bubble in it, NO OIL ( Previous dealer said I’m probably going to have to take to Kia for a motor replacement) Nor anything else… Btw they said they were going to give me better prices for these items, nor did that happen. That’s typical dealer prices. No where on that is discounted. I asked AGAIN for the repair order when they “ran it through service” And now they can’t find it because they moved buildings…. Which is xx. Dealerships are required to keep paperwork for an extended amount of time, esp if it has warranty they may get audited Once you sign those papers they do not care. At all… STAY FAR AWAY from this place, look at all of they’re reviews (all terrible) They should all be ashamed of themselves. They claim they sold us a “very nice car” A car I literally can’t even drive bc it has no oil, brakes and rotors. They never checked it out. Etc. First picture listed is the quote from Yalcar. Other pictures are proof of the mess and from the other dealer I took it to for inspection. More

Print

Terry Mellisa Russ and Dawn did a wonderful job helping me purchase this beautiful Porsche me purchase this beautiful Porsche More

Print