Yohanny Martinez

We had a very rough start, I drove from Destin, Florida to Tampa (6 1/2 hours) to view a car that you had on your lot. I had been communicating with Yohanny Martinez for over a week and had made an appoin to Tampa (6 1/2 hours) to view a car that you had on your lot. I had been communicating with Yohanny Martinez for over a week and had made an appointment for around 3 o’clock on Tuesday afternoon. I emailed him on Tuesday explaining that I had not taken into consideration the time change and that I had gotten a little bit of a late start so I would probably be there between four and five. I received no response. Upon arriving at the dealership, Yohanny was not there, and I spoke to Nate I believe one of the managers. He informed me that the key to the car could not be located and that they were looking for it. I waited around for about an hour and a half and finally decided I need to get a hotel and stay the night in order to give Nate the opportunity to find the key. Nate contacted me the next morning to let me know that he had been able to look at the cameras ( very resourceful ) and was able to find the key. Upon arriving on Wednesday morning, we were greeted by Nizar Essbai who actually came in on his day off to take care of us because of the inconvenience we had been put through the day before. I can’t say enough about how wonderful Nizar was, he completely took over the situation and was everything I needed in a sales person due to the rocky beginning of my visit to your dealership. Long story short I bought the car, there was no owners manual and Nizar is working on finding one for me, which I am forever grateful. Overall, I would say that your dealership is very lucky to have professional, caring, and capable men such as Nizar and Nate representing your dealership. Upon my trip home, there were a couple of concerns having to do with the car that I have to figure out. But overall, I was very satisfied. More

by melodyeilers Verified Customer Verified Customer

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We told him want we wanted and he made it happened. Great guy and the process was quick as we requested Great guy and the process was quick as we requested More

by management3 Verified Customer Verified Customer

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The guys did an outstanding job and meeting my time constraint with buying the RHO. They were very professional personable and excited for me to get the truck. The dealership exceeded my expectations. constraint with buying the RHO. They were very professional personable and excited for me to get the truck. The dealership exceeded my expectations. outstanding layout and professionalism by everyone around me. my only semi issue was the add ons but that was my fault for not alloting more time and discussing the packages more. I just hope that i do t regret the extra cost of those. would i buy from this dealership and crew again? ABSOLUTELY!!! i would seek out yohaney and mike as they understood the assignment and did amazing. More

by davidsullivanenterprise Verified Customer Verified Customer

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Great experience! The entire team is wonderful. Good selection, Good prices too. Will buy again! The entire team is wonderful. Good selection, Good prices too. Will buy again! More

by dwaynerankin Verified Customer Verified Customer

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Yohanny the young man was very respectful and very polite on helping me get the vehicle I want it did not rush me in any way to make a decision. He is such a very good asset to the car dealer and I like to t on helping me get the vehicle I want it did not rush me in any way to make a decision. He is such a very good asset to the car dealer and I like to thank him for everything he’s done for me. More

by WHATEVER61 Verified Customer Verified Customer

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Yohanny wasn't pushy. He was wonderful to work with and made the buying experience easy. He was wonderful to work with and made the buying experience easy. More

by dnavarro0 Verified Customer Verified Customer

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Nice sales man and his manager Steve was also Very helpful and attentive to my needs in a vehicle helpful and attentive to my needs in a vehicle More

by emcraig17 Verified Customer Verified Customer

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Good experience I have been going for years to get device done prior to purchase. done prior to purchase. More

by embergendahl Verified Customer Verified Customer

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They did an amazing job getting me down to a monthly payment that I could make. Definitely always love dodge dealer. payment that I could make. Definitely always love dodge dealer. More

by nayzoe0211 Verified Customer Verified Customer

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Amazing staff . . Thank You a lot .. I’m very happy with you Dealer .. Mercedes Biosca . Thank You a lot .. I’m very happy with you Dealer .. Mercedes Biosca More

by bioscamercedes Verified Customer Verified Customer

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