Yolanda Daughtry
Yolanda Daughtry at Jerry's Toyota
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Yolanda Daughtry | Page 2

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.9
56 Reviews

Yolanda has been in the auto industry since 2003 and at Jerry's since 2013. Hobbies & Interests include basketball, singing, and family.

4.9

56 Reviews

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56 Reviews of Yolanda Daughtry

August 03, 2023

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Employee Rating

As always top notch treatment as well as service. Technicians must remember to return screens back to original settings because people my age are struggling to get the corrected settings More

by Misskookieladee
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 03, 2023

Jerry's Toyota responded

Thank you for providing feedback of your experience with us. We will provide this concern with our team to improve the process of returning our vehicle with the correct screens. We do apologize and we will strive harder on your next visit.

Aug 03, 2023

Misskookieladee responded

Appreciate it I am still waiting for a younger family member to walk me through because it’s obvious I’m reading the directions/instructions and still not comprehending

July 18, 2023

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Service was quick and efficient. Customer Service Rep was helpful and very knowledgeable. Will be back. More

by Jallen3722
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Recommend Dealer
Yes
Jul 19, 2023

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience!

July 14, 2023

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All the people are very nice. When I make appointment. I expect my car to be serviced at that time and not told every time I come for service they are behind and. Will have a tw More

by barbara.klarman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 16, 2023

Jerry's Toyota responded

Thank you for taking the time to provide your feedback of your service visit. We apologize for the extended time needed for each vehicles concern. We will strive harder to work on our time and will provide your review to our management team for their attention.

July 10, 2023

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Great with time and giving me information about the status of my vehicle …great service More

by gerel2121
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Recommend Dealer
Yes
Jul 11, 2023

Jerry's Toyota responded

It's our pleasure to serve you! Thank you for providing a wonderful review of your experience!

July 05, 2023

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Yolanda was friendly, knowledgeable, and professional. She explained everything well, answered my questions, and has a sense of humor! The tech temporarily fixed my trunk lock until I could afford to hav More

by notcalmdotcom
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jul 06, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with Yolanda and the service provided for you and your vehicle! We look forward to seeing you on your next visit for service or the purchase of your next Prius!

June 22, 2023

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Employee Rating

Service rendered was prompt and professional. I could have asked for no more. Many thanks! More

by Joe
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

June 21, 2023

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All employees were super nice, polite and helpful. When I finally buy a new vehicle it will be at Jerry's. More

by ehassell77
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Jerry's Toyota responded

We appreciate you for choosing Jerry's! Thank you and we look forward to your next visit!

June 20, 2023

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Employee Rating

My service advisor, Yolanda, has been taking excellent care of me and my 2015 4Runner since new. She’s always kept me up on all scheduled services, keeping it in tip top shape. The techs have also gon More

by hlingenfelder
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience! We appreciate your kind words and we look forward to seeing you on your next visit!

June 17, 2023

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Employee Rating

Yolanda was very pleasant and helped me to get the information I needed. I was told the service would be an hour and a half and it was a bit longer, closer to 2 hour wait. More

by TheFerns511
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

Jerry's Toyota responded

Thank you for taking the time to provided your feedback on you services with us. We apologize about the extended wait time on your service and will strive harder next time!

May 02, 2023

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Employee Rating

Staff is very friendly & helpful. Fast service. Organized. Very clean. Yolanda was awesome & made me feel very comfortable. Great experience!! More

by LouWho
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Jerry's Toyota responded

Thank you for providing such an awesome review of your experience! We look forward to seeing you on your next visit!

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