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Yosimar Navarro
10 Reviews
Dealership Experience
7 yrs, 6 mos
10 Reviews
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10 Reviews of Yosimar Navarro
March 04, 2026
I purchased a used 2021 Audi SQ5 from this dealership. Within 15 days and fewer than 500 miles, the vehicle developed a water pump / cooling system issue, which was confirmed by independent repair shops, Within 15 days and fewer than 500 miles, the vehicle developed a water pump / cooling system issue, which was confirmed by independent repair shops, including Audi(roughly $7K repair) I notified the dealership immediately and requested that the vehicle be repaired(as required by Illinois law). After delays, the dealership stated they would only perform the repair if I first signed a “General Release of Claims” waiving past, present, and future claims and agreeing to confidentiality and non-disparagement terms. I explained that requiring this in order to perform the repair was not permitted under Illinois law, but I was told that if I believed that to be the case, I should take the matter to court. Because the dealership refused to perform the repair without signing that document, I opened a complaint with the Illinois Attorney General. While this process is ongoing, I am currently without a vehicle and the dealership has not offered assistance or an alternative solution. I am confident this situation will ultimately be resolved in my favor, but in the meantime I am left without transportation & paying a car note for a car I cannot use. I am sharing this experience so other consumers can make an informed decision. More
by Matt Smalley
Other Employees Tagged: Ann Smith, Al Abbas, Richard Cunningham, Mark Wenc, Kyle Khalil , Faris Ihmeidan, George Valker
February 09, 2026
Our salesman, Yosimar was terrific, helpful and explained everything in easy to understand terms. He was polite and not in any way "pushy". He seemed to take our concerns to heart and everything seemed conve everything in easy to understand terms. He was polite and not in any way "pushy". He seemed to take our concerns to heart and everything seemed conversational. The entire dealership was respectful and kind. It was a terrific experience (how rare for a new car buying experience!) and we can't stress enough how much we'd recommend considering Napleton for something interested in buying a car. More
by zeppelinbridge
Other Employees Tagged: Deb Campbell
June 27, 2025
My experience was perfect, I came in knowing exactly what I wanted but still was unsure if I wanted to go through with the purchase, however, Yosimar was able to explain and assure me numbers and rates that I wanted but still was unsure if I wanted to go through with the purchase, however, Yosimar was able to explain and assure me numbers and rates that made sense and fit my budget and in the end I was able to make my purchase confidently, I can honestly say it wouldn’t have happen without his help. 5 stars for Yosimar More
by Princej12
Other Employees Tagged: Deb Campbell
May 16, 2025
Nice setup. Yosimar is a good salesman and helped us to find what was needed quickly. Yosimar is a good salesman and helped us to find what was needed quickly. More
by Daniel_falda
Other Employees Tagged: Deb Campbell
September 13, 2024
Experience was great. Yosimar was very patient, polite and he was able to explain all we needed to know before buying 😊 Yosimar was very patient, polite and he was able to explain all we needed to know before buying 😊 More
by Ahmadnaweedazizi
Other Employees Tagged: Jose Serrano
March 11, 2023
I have been buying cars from this dealer, but Jose made it very simple. He made it simple and I felt like a family member. We ended up trading up to a Palisade for my family. Yosi helped me by explaining a it very simple. He made it simple and I felt like a family member. We ended up trading up to a Palisade for my family. Yosi helped me by explaining all the new features I got. When you come here, make sure to see Jose Serrano and Yosi More
by Cindyal59
Other Employees Tagged: Jose Serrano
