Yosniel Ventura | Page 2

It was such a simple process to trade in my old Toyota and get into the Audi of my dreams. Car Factory Outlet has the best staff, no hidden fees, and great prices overall. I am so happy to have found my c and get into the Audi of my dreams. Car Factory Outlet has the best staff, no hidden fees, and great prices overall. I am so happy to have found my car with them. More

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We saw a car listed for $31k. Drove from Tampa to Miami to get it, did all the paperwork for financing, and after being approved and ready to go, I ask for a rundown of the numbers, and it turns out that t to get it, did all the paperwork for financing, and after being approved and ready to go, I ask for a rundown of the numbers, and it turns out that the Listed price was a cash deal, for financing would go up 20%. The thing is that we spoke with them multiple times before making the trip, paid $500 down to secure the car, they new we were getting under the business name and we were going to put $2k as downpayment, we even filed out the credit app online and that never came up. They are thieves and should be closed down before they keep scamming people. More

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When I came to Car Factory Outlet to purchase a vehicle, it wasn’t one of those all day experiences when I went car shopping with my father. I was in and out in just a few hours mainly because I had a list it wasn’t one of those all day experiences when I went car shopping with my father. I was in and out in just a few hours mainly because I had a list of the cars I was interested in and after seeing them that list got narrowed to the ones I wanted to test drive. More

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The car buying experience at Car Factory Outlet made me feel like I wasn’t being cheated! And you know what I am talking about. Usually, after you purchase a car, you may have that voice in the back of you feel like I wasn’t being cheated! And you know what I am talking about. Usually, after you purchase a car, you may have that voice in the back of your head saying you could have gotten a better deal. There was none of that here! More

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Worst buying experience!!!I purchased a Range Rover Worst buying experience!!! I purchased a Range Rover Velar in March. And I was lied to regarding one year free service through coupon. They know ex Worst buying experience!!! I purchased a Range Rover Velar in March. And I was lied to regarding one year free service through coupon. They know exactly what they’re doing because I was told verbally. However, it is not mentioned in the contract except limited lifetime warranty. Also, they have poor customer service, hardly to reach someone and to get a call back. I finally got in touch with the sale manager, a tall guy, who said I will get one year free service. Guess what! He hung up on me when I said there is a big different between “ limited lifetime warranty and one year free service”. They don’t sound the same. Another gimmick from this car dealer, they advertise false price on the internet. When you come, they tell you a different price with story. On the website, it gives you the breakdown with the same price on the internet. However, it is different when you actually go to the dealer. I will NEVER refer or puchase my next vehicle through this dealership in the future. More

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Si usted quiere hacer el peor negocio de su vida entonces vaya a este dealer. En este dealer trabajan las personas mas deshonestas que he conocido nunca, te manipulan desde el primer monento que cruzas la pu vaya a este dealer. En este dealer trabajan las personas mas deshonestas que he conocido nunca, te manipulan desde el primer monento que cruzas la puerta con tal que les compres un carro te montan todo un teatro hasta el punto que te ponen a tocar una campana and review them incluso antes de haber firmado un papel cuando todavia no has visto el enredo en el que te estas metiendo y todo para que el que este esperando ser atendido crea que los clientes estan contentos. Hace dos anos compre un carro en este dealer en la pagina el carro tenia un precio 19000 dolares para ser exactos, cuando empezamos a discutir el precio con el vendedor siempre negociamos a ese precio nos dieron un % de interes alto pero decidimos tomar debido al precio del carro ya que era un Hyundai Santa Fe Sport de 2018 con alrededor de 24000 millas. Ese dia cometimos el error de ir con nuestra nina pequena y despues de largas horas en el momento de ver al financista llamado Jose C Nardo ya la nina estaba incomoda con hambre y con ganas de irse y ese senor Jose C Nardo aprovecho para manipular el precio del carro y subirlo a 22000 dolares, en lo que estas tratando de leer todos lo papeles que tienes que firmar y con una nina llorando este senor empieza a hablarte y hacerse la buena persona familiar para que firmes sin leer, mi esposo que era quien debia firmar no noto como habian alterado el precio del carro y firmo. Al otro dia tuvimos que regresar al dealer a reclamar y aun asi no logramos que nos ajustaran al precio correcto. Con el carro nos vendieron servicio complementario llamado GSW warranty que despues nos dimos cuenta que era totalmente innecesario si estas pagando un GAP, segun ellos ese servicio de GSW puede ser cancelado cuando tu quieras cosa que no es cierta, te dan un correo cancellations@carfactoryoutlet.com para que solicites la cancelacion y nadie te responde llamas al dealer y nadie sabe y que el proceso tiene que ser solo a traves de ese correo no hay ni siquiera un telefono o alguien que de la cara, totalmente inaceptable. OJO: Recuerde estos nombres por si aun despues de leer mi experiencia quiere arriasgarse a ir espero no les toque estos estafadores. Mi recomendacion vaya a un dealer grande y serio. Sales Representative: Joan Perez Closer: Yosniel Ventura Financista: Jose C Nardo----->>> Este es el peor de todos el que hace el trabajo sucio More

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I'm not one to write reviews, but my wife and I were very pleased with the service we received at this particular dealership. We were told to check this place out after my sister told me about it and she jus pleased with the service we received at this particular dealership. We were told to check this place out after my sister told me about it and she just got a car from here. I would definitely come here again and again. More

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We were hesitant to go here because it the price seemed too good to be true. We looked at reviews and saw some had good experiences and some not so good. We had already made an appointment so we figured we too good to be true. We looked at reviews and saw some had good experiences and some not so good. We had already made an appointment so we figured we would hear them out. So what they do is they only list the vehicle for 80% of the price then tack on the 20% AFTER you get there. If you are looking at a vehicle here be prepared to pay WAY more than what they list it for. Even though we had a trade in and we were putting $10k down. 🙄 We were looking at a 2020 Audi Q5 listed at $32k when really they wanted $38k for it. If I wanted to pay that much we would have driven up to Audi of North Miami and purchased a brand new car for the same price from a reputable dealer! Which is what we ended up doing. They are fantastic BTW. It’s the second Audi we’ve purchased from them. We had a blank check from our bank so we are thankful we didn’t have to sit through their whole in house financing thing before we found out they falsely advertise their purchase prices. They would have wasted even more of our time! This place is super run down. We were aggressively approached by a gang of sales people shouting at us in Spanish (Which, I can get through a conversation but not something as complex as buying a vehicle). They sent in the manager to explain they only buy repos and cars that got turned back into the bank etc. We left my car a VW Tiguan (which was going to be a trade in) open so it would be easier for them to inspect when it came time. There literally is nothing in the car. Without even asking the manager and some random guy opened it and started looking in my car! We had been looking at Q5’s for awhile so we know what we should pay around which is why we were suspicious when we found this vehicle listed so low. Don’t waste your time. If you’re a smart buyer, purchase somewhere else. They price their cars WAY over market value. I’m sure the same manager will comment on my review about a misunderstanding and hoping I stay safe. How about not falsely advertising your prices? Who does that? Listing the vehicle for only 80% of what you expect to get for it. SMH More

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I was greeted respectfully the moment I entered but I was not pounced on. There is a huge difference. Yosniel just politely made me aware he would be there when I needed him. And he was! A pleasant and seaml not pounced on. There is a huge difference. Yosniel just politely made me aware he would be there when I needed him. And he was! A pleasant and seamless experience all around. More

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Never answer the phone. Refuse to call back or email back. Try to give deposit for vehicle, but they will not take a deposit. Will not allow you to pay for vehicle over the phone. Bait and switch sca back. Try to give deposit for vehicle, but they will not take a deposit. Will not allow you to pay for vehicle over the phone. Bait and switch scam. They lie to try and get you in the door then don’t have the vehicle they are advertising. More

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