Yosniel Ventura
Yosniel Ventura at Car Factory Outlet Miami
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Yosniel Ventura | Page 3

Sales Manager

Car Factory Outlet Miami

709 NW 42nd Ave
Miami, FL 33126

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3.9
142 Reviews

i love the car industry but even more than that i love helping people realize their dreams of owning a new car and enjoy the buying process, I've worked at the same store all my life because i found here a place where I'm able to make that happen on a regular basis. i will love the opportunity to help you on your new car buying experience. hope to meet you soon

Dealership Experience

20 yrs, 5 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

3.9

142 Reviews

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142 Reviews of Yosniel Ventura

December 02, 2020

Dealership Rating
Employee Rating

Bait and switch, obvious scam, search for people saying the same thing. I called at 4 pm to confirm a car was in, I got there, wasn’t in, claim it’s an “internet company and not their fault” foh, they’ More

by Drewjwats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ray Fernandez, Jose Garcia , Reibert Diaz, Steven Garcia, Carlos Zubata

Dec 14, 2020

Car Factory Outlet Miami responded

Thank you so much for your review. We appreciate your feedback and sorry to hear you don't feel like you got a 5 star experience you deserve. We have been in business for 26 years and customer service has always been our priority. We'd like to make sure that all our customers leaving fully satisfied. Please do not hesitate to contact us at your convenience. Respectfully, Customer Service Manager

Dec 16, 2020

Drewjwats responded

You can see that customer service is not your priority, this is an automated response that does not address anything i posted. you post cars that dont exist on your website to get people to come in. youre a complete scam. this response not addressing anything i said further proves it how scammy you are. You dont even post your name on here. Anyone with comprehension skills realize this. Now kindly F off.

November 24, 2020

Dealership Rating
Employee Rating

This person has no sense of approaching customers. He'll behave like he owns you, with all his partially working cars. After giving discounts, he'll adjust all the fees in dealership add on's. Once you pay More

by Dhara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 14, 2020

Car Factory Outlet Miami responded

Thank you so much for your review. We appreciate your feedback and sorry to hear you don't feel like you got a 5 star experience you deserve. We have been in business for 26 years and customer service has always been our priority. We'd like to make sure that all our customers leaving fully satisfied. Please do not hesitate to contact us at your convenience. Respectfully, Customer Service Manager

Dec 14, 2020

Dhara responded

When I contact you, my calls go on hold forever. Can you do anything to improve your service instead of simply having an auto message as a response?

September 28, 2020

Dealership Rating
Employee Rating

Completely horrible. Never have any vehicle on website. Too many concerns to list. Did not receive any information back but keep getting emails to go through the same dead end process. I stated that I had More

by dixonmay11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ray Fernandez, Jose Garcia , Reibert Diaz, Steven Garcia, Carlos Zubata

August 03, 2020

Dealership Rating
Employee Rating

Bait and switch, called the dealer, gave them the stock number to make an appointment said car was there, when I showed up the car was gone but they could sell me something else, no thank you More

by cmillc22
Recommend Dealer
No

Other Employees Tagged: Nick Mendizibal , Jessica Garcia

June 26, 2020

Dealership Rating
Employee Rating

Trash asf. I bought a car with them, I was misled regarding the down payment, they repo my car vs clearing the issue and now they’re trying to make the bank cancel my loan so they can keep my down pa More

by Samantha.witterfirm
Recommend Dealer
No

Other Employees Tagged: Ray Fernandez, Jose Garcia , Reibert Diaz, Steven Garcia, Carlos Zubata

June 24, 2020

Dealership Rating
Employee Rating

this dealership went above and beyond to help me out. Every one was courteous first beginning to end. I really liked the salesman and the manager - THIS WAS NOT WRITTEN BY ME!! the dealership are scammer More

by Samantha.witterfirm
Recommend Dealer
No

May 05, 2020

Dealership Rating
Employee Rating

Trash. Most of these reviews are from people who were asked to write it as they were buying their car. I bought a car from them with worn out tires and no spare or jack in the trunk. Which is fine, but t More

by lionspride1418
Recommend Dealer
No

Other Employees Tagged: Ray Fernandez, Jose Garcia, Eloy Garcia, Nick Mendizibal , Brandon ., Reibert Diaz, Steven Garcia, Carlos Zubata

April 06, 2020

Dealership Rating
Employee Rating

I got a car with manager Jose ! car Factory Outlet is lying about bank approvals to get people’s Down payments then months later told me i wasn’t approved and they want the car back. He told me the bank More

by Derica
Recommend Dealer
No

Other Employees Tagged: Ray Fernandez, Jose Garcia, Eloy Garcia, Nick Mendizibal , Brandon ., Reibert Diaz, Jessica Garcia, Steven Garcia, Carlos Zubata, Liz

April 04, 2020

Dealership Rating
Employee Rating

This people are very nice they help me get a car with new credit and it was easy and with no headache I really like this place More

by Akarthur37
Recommend Dealer
Yes

March 31, 2020

Dealership Rating
Employee Rating

Son como ir a casa de un familiar son muy buenas Personas i muy atentos se los recomiendo con mucho cariño s an convertido en mis favoritos More

by Maite416
Recommend Dealer
Yes