Yosniel Ventura | Page 3

We were hesitant to go here because it the price seemed too good to be true. We looked at reviews and saw some had good experiences and some not so good. We had already made an appointment so we figured we too good to be true. We looked at reviews and saw some had good experiences and some not so good. We had already made an appointment so we figured we would hear them out. So what they do is they only list the vehicle for 80% of the price then tack on the 20% AFTER you get there. If you are looking at a vehicle here be prepared to pay WAY more than what they list it for. Even though we had a trade in and we were putting $10k down. 🙄 We were looking at a 2020 Audi Q5 listed at $32k when really they wanted $38k for it. If I wanted to pay that much we would have driven up to Audi of North Miami and purchased a brand new car for the same price from a reputable dealer! Which is what we ended up doing. They are fantastic BTW. It’s the second Audi we’ve purchased from them. We had a blank check from our bank so we are thankful we didn’t have to sit through their whole in house financing thing before we found out they falsely advertise their purchase prices. They would have wasted even more of our time! This place is super run down. We were aggressively approached by a gang of sales people shouting at us in Spanish (Which, I can get through a conversation but not something as complex as buying a vehicle). They sent in the manager to explain they only buy repos and cars that got turned back into the bank etc. We left my car a VW Tiguan (which was going to be a trade in) open so it would be easier for them to inspect when it came time. There literally is nothing in the car. Without even asking the manager and some random guy opened it and started looking in my car! We had been looking at Q5’s for awhile so we know what we should pay around which is why we were suspicious when we found this vehicle listed so low. Don’t waste your time. If you’re a smart buyer, purchase somewhere else. They price their cars WAY over market value. I’m sure the same manager will comment on my review about a misunderstanding and hoping I stay safe. How about not falsely advertising your prices? Who does that? Listing the vehicle for only 80% of what you expect to get for it. SMH More

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I was greeted respectfully the moment I entered but I was not pounced on. There is a huge difference. Yosniel just politely made me aware he would be there when I needed him. And he was! A pleasant and seaml not pounced on. There is a huge difference. Yosniel just politely made me aware he would be there when I needed him. And he was! A pleasant and seamless experience all around. More

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Never answer the phone. Refuse to call back or email back. Try to give deposit for vehicle, but they will not take a deposit. Will not allow you to pay for vehicle over the phone. Bait and switch sca back. Try to give deposit for vehicle, but they will not take a deposit. Will not allow you to pay for vehicle over the phone. Bait and switch scam. They lie to try and get you in the door then don’t have the vehicle they are advertising. More

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Bait and switch, obvious scam, search for people saying the same thing. I called at 4 pm to confirm a car was in, I got there, wasn’t in, claim it’s an “internet company and not their fault” foh, they’ the same thing. I called at 4 pm to confirm a car was in, I got there, wasn’t in, claim it’s an “internet company and not their fault” foh, they’re lying about prices to get people in. Will never do business here. More

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This person has no sense of approaching customers. He'll behave like he owns you, with all his partially working cars. After giving discounts, he'll adjust all the fees in dealership add on's. Once you pay behave like he owns you, with all his partially working cars. After giving discounts, he'll adjust all the fees in dealership add on's. Once you pay the downpayment, this guy will go on a holiday forever. He'll niether care to revert your calls nor will any of his employees will let you see him. Look at the audacity!!! You literally rip me off and ghost me out! Spam company! The finance manager will add all the expenses, Jose Nardo, he will say I want to go home, I have no time to answer why I need the money.. after a day he'll end up saying those expenses were optional! Its a mickey mouse company to deal with. Never ever trust em More

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Completely horrible. Never have any vehicle on website. Too many concerns to list. Did not receive any information back but keep getting emails to go through the same dead end process. I stated that I had Too many concerns to list. Did not receive any information back but keep getting emails to go through the same dead end process. I stated that I had a residence in the area but was told we only sale to ppl from the area (confused). Ultimately my wife and I will find vehicles elsewhere. And would appreciate if this company stop notifying me. More

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Bait and switch, called the dealer, gave them the stock number to make an appointment said car was there, when I showed up the car was gone but they could sell me something else, no thank you number to make an appointment said car was there, when I showed up the car was gone but they could sell me something else, no thank you More

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Trash asf. I bought a car with them, I was misled regarding the down payment, they repo my car vs clearing the issue and now they’re trying to make the bank cancel my loan so they can keep my down pa regarding the down payment, they repo my car vs clearing the issue and now they’re trying to make the bank cancel my loan so they can keep my down payment. On going issue, I’ve been in contact with several lawyers and bbb but we need to band together and bring them down, anyone that’s been scammed pls contact me samantha.witterfirm@gmail.com More

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this dealership went above and beyond to help me out. Every one was courteous first beginning to end. I really liked the salesman and the manager - THIS WAS NOT WRITTEN BY ME!! the dealership are scammer Every one was courteous first beginning to end. I really liked the salesman and the manager - THIS WAS NOT WRITTEN BY ME!! the dealership are scammers, they’re scamming me as we speak. Please Stay away if you can and if you have no choice at least record all conversation’s and document everything More

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Trash. Most of these reviews are from people who were asked to write it as they were buying their car. I bought a car from them with worn out tires and no spare or jack in the trunk. Which is fine, but t asked to write it as they were buying their car. I bought a car from them with worn out tires and no spare or jack in the trunk. Which is fine, but then to find out my engine light comes on, only to be turned away from their warranty mechanic shop. This place is trash, and only care about your money. More

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