Yosvany Alvarez
Yosvany Alvarez at Aventura Chrysler Jeep Dodge Ram

Yosvany Alvarez | Page 5

DIRECTOR OF SALES

Aventura Chrysler Jeep Dodge Ram

2198 NE 163rd St
North Miami Beach, FL 33162

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4.1
120 Reviews
4.1

120 Reviews

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120 Reviews of Yosvany Alvarez

August 23, 2024

Dealership Rating
Employee Rating

The service was great. Came in early in the morning and my car was done within the hour. Shannon got me in and out. More

by wblemur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oren Cohen, Alexandro Sensebe, Mark Leslie, Sebastian Pichardo, Arthur Kunhardt , Michael Katz, David Perrin, Paul Stern, Shannon

Aug 27, 2024

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2024

Dealership Rating
Employee Rating

Had to take the car twice. both times the parts were sent wrong and broken. they kept the car for 3 weeks. More

by Lbombicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 13, 2024

Aventura Chrysler Jeep Dodge Ram responded

"Lbombicci" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 13, 2024

Lbombicci responded

The name is Maria Tripoli, which is my wife and the name on your records. I took the car there. But the bad review stays the same.

August 04, 2024

Dealership Rating
Employee Rating

Bruno was tremendous. Very fair and helpful without pressure. The overall team was great. I highly recommend. More

by spfreda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhodlyn Bruno

Aug 06, 2024

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 02, 2024

Dealership Rating
Employee Rating

Robert is the best! I was having some issues with my brand new car and he was able to get me a loaner and everything resolved. Also, followed up and would keep me update More

by veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Lopez

July 31, 2024

Dealership Rating
Employee Rating

Terrible Customer Service Experience. Once they have sold you the car, you are not getting any service. They will hang up on you if you have any issues. They even called me back and tried More

by Kenzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 31, 2024

Aventura Chrysler Jeep Dodge Ram responded

Kenzo. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

Jul 31, 2024

Kenzo responded

I am not certain who I spoke with over the phone so I just put the first name that came up in management for the review. I will be happy to change the review to reflect the correct individual who called me and then hung up because he didn’t like my explanation.

July 26, 2024

Dealership Rating
Employee Rating

The staff is super friendly and I love the coffee they offer me. punctual when delivering your vehicle More

by bolmerromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Aventura Chrysler Jeep Dodge Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2024

Dealership Rating
Employee Rating

They charge me more than a hundred dollars for a service I have contracted because “it doesn’t appears in the system” after that, you can spend an entire week calling them but no one will answer, and if the More

by rodycuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Aventura Chrysler Jeep Dodge Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 21, 2024

Dealership Rating
Employee Rating

Super nice and attentive customer service. Salesman was very knowledgeable about the vehicle and took the time to explain and guide me on my purchase More

by Annabelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Aventura Chrysler Jeep Dodge Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2024

Dealership Rating
Employee Rating

One of the reasons for purchasing my Charger there was because of the service department. I know a gentleman that works there and is the shop manager. As I said he is a gentleman. He will make sure your More

by bulldog1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Leslie , Michael Katz, Alejandro Lopez

Jun 20, 2024

Aventura Chrysler Jeep Dodge Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 03, 2024

Dealership Rating
Employee Rating

Bruno provided exceptional customer service, and I'm thankful for that. He was reliable, consistent, and thorough in helping me navigating several issues over the course of a few days; Bruno's approach More

by dm84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rhodlyn Bruno , Michael Katz

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