Ysaac Almonte

Glanzmann Subaru service department IS HORRIBLE AT CUSTOMER SERVICE. The told me several times they would call me back to tell me about the status of my car. They NEVER called me over the last day a CUSTOMER SERVICE. The told me several times they would call me back to tell me about the status of my car. They NEVER called me over the last day and a half. Shame on you GLANZMAN. How hard is it to make a phone call???? DO NOT EXPECT TO SEE MY CAR THERE AGAIN and I recommend that anyone reading this find another dealer to service their car! There are way too many other good choices in the area that provide better service. More

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Ysaac is awesome very professional and helpful. ' went that extra mile gave me outstanding service all the way through the repair Glanzmann is lucky to have some one like that working for them he re ' went that extra mile gave me outstanding service all the way through the repair Glanzmann is lucky to have some one like that working for them he represents the dealership good thanks for everything Ysaac keep up the excellent work . More

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Kate went the extra mile in helping me. When I told her that my friend is elderly and was nervous about driving her car home, she arranged for drivers to deliver it. Kate showed compassi When I told her that my friend is elderly and was nervous about driving her car home, she arranged for drivers to deliver it. Kate showed compassion, and that speaks volumes to me! Ysaac was excellent in explaining the service done to her car. More

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Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More

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