Yusef Mustafa | Page 3

Alpine Nissan of Denver responded

samcmahill42, Thank you for taking the time to share your experience and for recognizing the effort our team put into helping your son get into the vehicle he wanted. We truly appreciate your business and your honest feedback. We sincerely apologize for the miscommunication regarding GAP insurance. We understand how important it is to feel confident that all requested protections are clearly explained and included before finalizing paperwork. While we’re glad Austin was able to assist with finding the right vehicle and working through the credit situation, we regret that the financing portion of the process did not meet your expectations. Your feedback is extremely valuable and will be shared with our team to help improve communication and ensure customers are properly guided through all financing options and documentation. We would also like the opportunity to review your son’s contract with you and see if there are any options available regarding GAP coverage. Please feel free to contact us directly at your convenience. We’d truly appreciate the chance to help and make this right if possible. Thank you again for your recommendation and for trusting us with your son’s vehicle purchase.

Alpine Nissan of Denver responded

Alan, Thank you for the great feedback! We’re so glad to hear that Ryan and Jose were helpful and informative throughout your Nissan Sentra purchase. Providing a smooth and enjoyable experience is always our goal, and it means a lot to know they delivered that for you. We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your Sentra!

Alpine Nissan of Denver responded

nsdrodlin, Thank you for sharing your experience! We’re happy to hear our team was helpful, listened to your needs, and worked with you to find a vehicle that fit your budget and payment goals. That’s exactly the experience we strive to provide for every customer. We truly appreciate your trust in us and hope you enjoy your new vehicle!

Alpine Nissan of Denver responded

carlos8789, Thank you for sharing! We’re so glad our team could go above and beyond to get you all set up with your new car. Welcome to the Alpine Nissan family!

Alpine Nissan of Denver responded

arthurrj805, Thank you so much for sharing! The Kicks SR is a great choice, and we’re thrilled you loved the color and your showroom experience. Congratulations on your new car, and thank you for choosing us! Wishing you a very Happy Thanksgiving and wonderful holiday season!

Alpine Nissan of Denver responded

CNMORTON1, Thank you for your feedback, and I’m truly sorry for the lack of communication you experienced. That’s not the level of service we aim to provide, and you absolutely are important to us. I apologize that your call wasn’t returned, especially at that level, and I appreciate you bringing it to our attention so we can address it with the team. If you’re open to it, we’d like the chance to make this right and assist you directly. Thank you again for letting us know.

Alpine Nissan of Denver responded

gayla-k, Thank you so much for your kind words! We’re thrilled to hear that Antony and the team made your experience smooth and helped you get into the vehicle you wanted. We truly appreciate you choosing us and are here for anything you need down the road!

Alpine Nissan of Denver responded

GuitezVic, Thank you so much for sharing your experience! We’re thrilled to hear that Reyes, Yusef, and Dennis went above and beyond to help you find the perfect car. Your recommendation means the world to us — welcome to the Alpine Nissan family!

Alpine Nissan of Denver responded

awfrancisco2, Thank you for sharing your experience! We’re glad to hear our team provided professional and courteous service and made the process smooth and efficient for you. Enjoy your new vehicle, and we appreciate you choosing Alpine Nissan!

Alpine Nissan of Denver responded

JC, Thank you for your wonderful feedback! We’re so glad to hear that Kyle went above and beyond to help you through the entire process. We’ll be sure to share your kind words with him — we know he’ll really appreciate it!