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Yve Cosgrove

Overview Reviews (116) Inventory (481)

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Yve Cosgrove

Yve Cosgrove | Page 6

Assistant Service Manager Trainee

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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116 Reviews

Overview Reviews (116) Inventory (481)

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116 Reviews

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116 Reviews of Yve Cosgrove

February 26, 2023

Dealership Rating

Employee Rating

Disappointing this time because service advisor hard to get in touch with this time around. get in touch with this time around. More

by MbFroese

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 27, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. Yve is usually very accessible, I apologize for the inconvenience. Ryan Fischer General Manager

February 25, 2023

Dealership Rating

Employee Rating

Ease of making service appointment Fast competent service Knowable service advisors to explain service or problems service Knowable service advisors to explain service or problems More

by ArtAlan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Art. Ryan Fischer General Manager

January 21, 2023

Dealership Rating

Employee Rating

I explained the problem, received an estimate, and work started. Took about 45 minutes to do.. t started. Took about 45 minutes to do.. t More

by RICHEVERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 23, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Rich. I am glad Yve was so helpful. Ryan Fischer General Manager

January 15, 2023

Dealership Rating

Employee Rating

We were never notified when our car was worked on or when it was finished. No notification at all. We had to call to find out when our car was ready. it was finished. No notification at all. We had to call to find out when our car was ready. More

by mike.henderson52

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

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Jan 16, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry you did not have a positive experience with us. If you would like to discuss this, please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

January 14, 2023

Dealership Rating

Employee Rating

Michele was good, but the maintenance service was slow. I think they may be understaffed, which is a problem. I think they may be understaffed, which is a problem. More

by rbrayden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele Wynne

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Jan 16, 2023 -

Gettel Toyota of Lakewood responded

I am glad you enjoyed working with Michele. I am sorry your service took so long. Like every other business, we deal with absenteeism and sometimes we are short technicians. Again, I apologize for the wait. Ryan Fischer General Manager

January 13, 2023

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Employee Rating

Gettel Toyota or Lakewood is the greatest dealership out there. Very efficient. I’ll be back. there. Very efficient. I’ll be back. More

by jemcleod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

January 12, 2023

Dealership Rating

Employee Rating

Surprised that an OEM battery was not available for my car and I had to purchase an after-market battery. Someone could have told me this before I came in. car and I had to purchase an after-market battery. Someone could have told me this before I came in. More

by bhyde

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the four stars. I am sorry we ran out of batteries. I don't think anyone knew we were out. I have never heard that before. It must have been an oversight. I apologize for the inconvenience. Ryan Fischer General Manager

January 04, 2023

Dealership Rating

Employee Rating

So I just found the cap off my brake fluid reservoir this morning… I need your service department call me at 9513321204, I had the brake system flushed… and I find this. morning… I need your service department call me at 9513321204, I had the brake system flushed… and I find this. More

by Timklucas89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 05, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the five star review Tim. I am so sorry this happened. Our Customer Relations Manager Diane Beimann left you a voicemail this morning. Please call her at 941-567-1080 and we will address this right away. Ryan Fischer General Manager

January 02, 2023

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Employee Rating

Very nice and and was interested in what was wrong with my car, great person my car, great person More

by D.CONNER4444

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Morelli, Kateeja Ishmael , Jacob Burgh, Patrick Fiore, Jack Gorrill, Ben Guess, Chris Harper, Fred Meyer, Eric Ramon

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Jan 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. The whole team really appreciates your support. Ryan Fischer General Manager

December 22, 2022

Dealership Rating

Employee Rating

I was taken care of promptly and would like to thank Eve for excellent service! for excellent service! More

by CC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad you enjoyed working with Yve. Ryan Fischer General Manager

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