Yvonne Pham

Visited to review a new BMW X5 and compare to other vehicles we had previously looked at with Yvonne and Paul. They are both fantastic and made the process smooth. No pressure and professional advice vehicles we had previously looked at with Yvonne and Paul. They are both fantastic and made the process smooth. No pressure and professional advice from each. We've bought multiple cars from them, and will not look elsewhere for a new vehicle. More

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Working with Yvonne was a truly exceptional experience. From the moment we started talking, her honesty, warmth, and genuine care stood out. She took the time to truly listen to what I was looking for, nev From the moment we started talking, her honesty, warmth, and genuine care stood out. She took the time to truly listen to what I was looking for, never rushing me or making me feel under any pressure. Her thoughtful and comforting approach made what is usually a stressful process feel completely easy and reassuring. She went above and beyond to make sure I got exactly what I wanted and needed, handling every detail with absolute integrity and kindness. It is rare to find someone who combines professional dedication with such sincere personal care. I could not be more grateful for her help and couldn't have asked for a better experience! More

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Buying a car is a fine experience here. servicing your car is a different experience all together. They guys work hard, but it does not seem well run. Waited 3 hours for an oil and brake servicing your car is a different experience all together. They guys work hard, but it does not seem well run. Waited 3 hours for an oil and brake fluid change, and I had an appt. Also, the person greeting everyone couldn’t be bothers to say his, emailed and answer basic questions with throwing off some attitude. For a BMW dealership, I would have expected a much better greeting and sophisticated experience. I bought and service 2 BMWs there, and it always feels like bought a Chevy at the dealership down the road. More

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Yvonne helped me with whole process. I was amazed by her efficient service. I believe she is the best car dealer I have ever met. I was amazed by her efficient service. I believe she is the best car dealer I have ever met. More

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Wonderful experience buying our new car at BMW of Shrewsbury! The whole staff was great! Special thanks is to Yvonne and John for all their help! We love our new car! Shrewsbury! The whole staff was great! Special thanks is to Yvonne and John for all their help! We love our new car! More

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Yvonne was so helpful, she made the process fun and easy! Highly recommend her and the dealership! Highly recommend her and the dealership! More

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Everyone was very nice and super helpful. The entire experience was excellent we love our new car. The entire experience was excellent we love our new car. More

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Great experience from start to finish! Team was very helpful and knowledgeable, especially Yvonne and Mike! Team was very helpful and knowledgeable, especially Yvonne and Mike! More

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We had a wonderful experience in buying a new X1. The service was very prompt, and curious. And also, transparent! I think we got a good deal. Both the sales representative and the business represen The service was very prompt, and curious. And also, transparent! I think we got a good deal. Both the sales representative and the business representative were helpful and forthcoming. A great experience! More

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Couldn't be happier! From her easy going, no pressure demeanor, to her attention to detail, this was, by far, my easiest purchase ever! Go see Yvonne - not only will she From her easy going, no pressure demeanor, to her attention to detail, this was, by far, my easiest purchase ever! Go see Yvonne - not only will she guide you in the right direction, she will make you feel comfortable, welcomed and make sure you're happy. Very professional! More

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