Yvonne Pham | Page 2

Buying a car is a fine experience here. servicing your car is a different experience all together. They guys work hard, but it does not seem well run. Waited 3 hours for an oil and brake servicing your car is a different experience all together. They guys work hard, but it does not seem well run. Waited 3 hours for an oil and brake fluid change, and I had an appt. Also, the person greeting everyone couldn’t be bothers to say his, emailed and answer basic questions with throwing off some attitude. For a BMW dealership, I would have expected a much better greeting and sophisticated experience. I bought and service 2 BMWs there, and it always feels like bought a Chevy at the dealership down the road. More

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Yvonne helped me with whole process. I was amazed by her efficient service. I believe she is the best car dealer I have ever met. I was amazed by her efficient service. I believe she is the best car dealer I have ever met. More

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Wonderful experience buying our new car at BMW of Shrewsbury! The whole staff was great! Special thanks is to Yvonne and John for all their help! We love our new car! Shrewsbury! The whole staff was great! Special thanks is to Yvonne and John for all their help! We love our new car! More

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Yvonne was so helpful, she made the process fun and easy! Highly recommend her and the dealership! Highly recommend her and the dealership! More

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Everyone was very nice and super helpful. The entire experience was excellent we love our new car. The entire experience was excellent we love our new car. More

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Great experience from start to finish! Team was very helpful and knowledgeable, especially Yvonne and Mike! Team was very helpful and knowledgeable, especially Yvonne and Mike! More

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We had a wonderful experience in buying a new X1. The service was very prompt, and curious. And also, transparent! I think we got a good deal. Both the sales representative and the business represen The service was very prompt, and curious. And also, transparent! I think we got a good deal. Both the sales representative and the business representative were helpful and forthcoming. A great experience! More

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Couldn't be happier! From her easy going, no pressure demeanor, to her attention to detail, this was, by far, my easiest purchase ever! Go see Yvonne - not only will she From her easy going, no pressure demeanor, to her attention to detail, this was, by far, my easiest purchase ever! Go see Yvonne - not only will she guide you in the right direction, she will make you feel comfortable, welcomed and make sure you're happy. Very professional! More

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I had a wonderful experience buying a BMW X5 from this dealership. Yvonne and Cody walked me through every step of the process. I would highly recommend BMW of Shrewsbury! dealership. Yvonne and Cody walked me through every step of the process. I would highly recommend BMW of Shrewsbury! More

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I had an absolutely wonderful experience purchasing a Certified Pre-Owned BMW from a dealership in another state. I was initially a bit hesitant but the entire process was seamless from beginning to end Certified Pre-Owned BMW from a dealership in another state. I was initially a bit hesitant but the entire process was seamless from beginning to end. The communication was excellent, the team was professional, knowledgeable and incredibly helpful throughout the entire transaction. They made everything easy , explained each step clearly, and went above and beyond to make sure I felt comfortable purchasing a vehicle without being there in person. The BMW was exactly as described and the certified pre-owned process gave me even more confidence in my purchase. Even with the distance and additional logistics of an out-of-state purchase, everything was handled efficiently and professionally. I couldn't be happier with my BMW or with the experience. I would absolutely recommend this dealership for anyone looking for for a quality vehicle and a truly exceptional buying experience- especially if you're considering purchasing from out of state. More

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