Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 104

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

June 22, 2021

Dealership Rating
Employee Rating

Yvonne was great to work with and very helpful and easy to talk to! More

by Keith MDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Keith, thank you for leaving this positive review for Yvonne!

June 21, 2021

Dealership Rating
Employee Rating

Incredibly helpful. Went out of their way to make things easier. More

by jomf
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 19, 2021

Dealership Rating
Employee Rating

I went to the dealer to get my REX checked out. They did a multipoint inspection and let me know exactly what was needed to be done. This way I could make a better decision on the timing to get those thing More

by potnispa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 18, 2021

Dealership Rating
Employee Rating

Maintenance service is effortless at Jackson Acura! Yvonne was great, and she explained thoroughly all services needed and completed, which is a huge benefit to a car "dummy" like me. More

by CLPMLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

June 18, 2021

Dealership Rating
Employee Rating

Yvonne was my service representative and she was very friendly and provided me with excellent service When I went in for an oil change. Would highly recommend to anyone! More

by Sharon egan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

June 18, 2021

Dealership Rating
Employee Rating

Yvonne is great. She is very helpful and accommodating. She understands customer service and appreciates her clients. Yvonne will do everything she can to make sure your completely satisfied and happy. More

by Lynda P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2021

Dealership Rating
Employee Rating

Yvonne was professional, prompt, and provided excellent recommendations for servicing my car. Thank you. Not sure of the name of the fellow that met me when I pulled up, but he did a great job too. More

by Rob
Recommend Dealer
Yes
Jun 18, 2021

Rob responded

Review verified

June 17, 2021

Dealership Rating
Employee Rating

Friendly - Courteous and work was performed in a timely fashion as we waited in the service department. Yvonne kept us updated with progress and estimated cost. More

by derving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 16, 2021

Dealership Rating
Employee Rating

Great customer service! Yvonne is the best! She always makes sure I am well taken care of during my visit as I drive 2 hrs to come to Jackson Acura for my service needs. More

by melissashood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

June 10, 2021

Dealership Rating
Employee Rating

Yvonne is the BEST! Her customer service is amazing and she remembers me by face each visit! She is also very knowledgeable. Thank you, Yvonne! More

by hinessonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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