Yvonne Russell

Jackson Acura responded

Thank you very much for your outstanding review! We're so honored to have earned your trust and loyalty as the owners of two Acura vehicles from Jackson Acura. It brings us immense joy to hear that you've had such positive experiences with both our sales and service staff. Providing exceptional customer service is at the core of everything we do, and we're thrilled that our team has exemplified this with their "customer first" intention. Your rating of Jackson Acura as a 10-star on a scale of 1-5 is incredibly generous and truly means the world to us. We're committed to maintaining this high standard of service and ensuring that every interaction you have with us exceeds your expectations. Thank you once again for your continued support and for choosing Jackson Acura for your automotive needs. We look forward to serving you and your vehicles for many years to come! Warm Regards, Jackson Acura Team

Jackson Acura responded

We're delighted to hear that your experiences with us have been enjoyable and stress-free! At Jackson Acura, we aim to make every visit a positive one, and it's fantastic to know that our team's friendliness and professionalism have made a difference for you. Your comfort and satisfaction are paramount to us, and we're committed to providing you with excellent service each time you come in. Thank you very much for your kind words - We look forward to welcoming you back for your future service needs! Warm Regards, Jackson Acura Team

Jackson Acura responded

We greatly appreciate your kind words! Yvonne is indeed a valued member of our team, and we're delighted to hear that she continues to provide you with excellent service. We strive to ensure that our customers feel comfortable and well taken care of during their visit. If there's anything else we can do for you, please don't hesitate to let us know. Your satisfaction is our priority. Thank you for your feedback - We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Cody provided you with professional, efficient, and friendly service. It's wonderful to know that he kept you well-informed throughout the process and thoroughly explained the work completed on your vehicle. We aim to deliver this level of service every day. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

We're thrilled to hear that your walk-in appointment went smoothly and efficiently. Providing top-notch service in a timely manner is always our goal, and we're glad we could also accommodate your brake fluid change within a reasonable timeframe. It's wonderful to know that you found our amenities, like coffee and internet access, helpful during your wait. Yvonne and the rest of our team work hard to ensure every customer's experience is excellent. Thank you for choosing Jackson Acura for your vehicle needs - We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your feedback! We're delighted to learn that your service was both swift and in accordance with the initial quote provided. Providing transparent and reliable service is a cornerstone of our commitment to customer satisfaction. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for entrusting Jackson Acura with your vehicle - We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Yvonne and our dealership team have continued to provide you with first-rate service. Yvonne is indeed an invaluable member of our team! It's fantastic to know that you found our team to be attentive and knowledgeable, and we're delighted that you're always happy with the service you receive here. Providing exceptional customer service is our top priority, and we're grateful for the opportunity to assist you with all your automotive needs. We appreciate your loyalty, and we look forward to serving you again in the future! If there's anything else we can assist you with, please don't hesitate to reach out. Warm Regards, Jackson Acura Team