Yvonne Russell

Came in for recall and brakes. Yvonne told me it would be a couple hours. I couldnt be there for hours so she offered me a loaner and saved the day! Shes always very helpful and ho Yvonne told me it would be a couple hours. I couldnt be there for hours so she offered me a loaner and saved the day! Shes always very helpful and honest. Thanks Yvonne! More

by ef89 Verified Customer Verified Customer

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Was greeted immediately when I arrived my appointment Yvonne was very professional , friendly and efficient. Yvonne was very professional , friendly and efficient. More

by wlw Verified Customer Verified Customer

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Efficient & Friendly Great service. All issues addressed and service performed in a timely manner. All issues addressed and service performed in a timely manner. More

by jamesmoncus Verified Customer Verified Customer

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Yvonne was very helpful. Efficient, fast, professional, and I had my car in less than an hour. I'm very grateful to my Acura dealership and their service people! Efficient, fast, professional, and I had my car in less than an hour. I'm very grateful to my Acura dealership and their service people! More

by KH Verified Customer Verified Customer

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Yvonne Russell is hands down the best service advisor I have ever encountered at a dealership. She is an incredible asset to Jackson Acura who makes every service visit enjoyable! have ever encountered at a dealership. She is an incredible asset to Jackson Acura who makes every service visit enjoyable! More

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They are always clean and bright. The people most always seem happy to be working there and working hard to take care of their customers. My car has always been ready when promised. I The people most always seem happy to be working there and working hard to take care of their customers. My car has always been ready when promised. I enjoy the drinks available in the mini-fridge and the work areas while waiting. The only change I would make is to replace the high-top tables with regular tables because the high-top seats are hard to get in and out of for us older people. More

by burr.tracie Verified Customer Verified Customer

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My experience with Jackson Acura is always top tier service. I really trust my service advisor Yvonne Russell, that's a wonderful feeling to have and not feel taken advantage of. service. I really trust my service advisor Yvonne Russell, that's a wonderful feeling to have and not feel taken advantage of. More

by GEMINISpace29 Verified Customer Verified Customer

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Reggie at Jackson Acura was absolutely amazing to work with! He was incredibly patient throughout the entire process and never once felt overbearing or pushy, which made such a difference. He’s genuinely with! He was incredibly patient throughout the entire process and never once felt overbearing or pushy, which made such a difference. He’s genuinely kind and made everything feel comfortable and stress-free. The whole experience was smooth from start to finish, and his communication was top-notch every step of the way. I couldn’t have asked for a better car-buying experience… highly recommend working with Reggie! More

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Always courteous and helpful. Nice facility, clean restrooms and nice snacks. Usually ready for me when I arrive. Nice facility, clean restrooms and nice snacks. Usually ready for me when I arrive. More

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Yvonne does a great job at service. She’s a pleasure to work with and always very professional! She’s a pleasure to work with and always very professional! More

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