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Yvonne Russell
2,061 Reviews
2,061 Reviews
Write a ReviewIndustry Experience
29 yrs, 4 mos
Specialties & Trainings
B.A. Business Leadership
2061 Reviews of Yvonne Russell
October 30, 2026
Couldn't be better! Great intake, confidence they would take care of all the issues, and great communication during my wait. Great intake, confidence they would take care of all the issues, and great communication during my wait. More
by dante.g.martinez
Verified CustomerOther Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson
October 28, 2026
Yvonne and the Service Department were efficient, knowledgeable, and personable as usual. I feel assured my car is taken care with Yvonne and Jackson Acura Service team. knowledgeable, and personable as usual. I feel assured my car is taken care with Yvonne and Jackson Acura Service team. More
by L’Tanya
October 22, 2026
Very professional and helpful. Seems to have fixed our problem in the steering wheel. Also had console screen reprogrammed because it never worked right. That appears better as wel Seems to have fixed our problem in the steering wheel. Also had console screen reprogrammed because it never worked right. That appears better as well. Thank you! More
by Craig
Other Employees Tagged: Yvonne Russell
October 22, 2026
Great communication. Took the time to explain the work being done and the work that needed to be done. Very patient with me who knows nothing about cars. Took the time to explain the work being done and the work that needed to be done. Very patient with me who knows nothing about cars. More
by nicolekushay
Other Employees Tagged: Yvonne Russell
October 22, 2026
⭐⭐⭐⭐⭐ 5 STARS – THE BEST DEALERSHIP SERVICE EXPERIENCE I’VE EVER HAD! I cannot say enough great things about Jackson Acura and my amazing service advisor, Yovonne Russell! Hands down, this was the abso I’VE EVER HAD! I cannot say enough great things about Jackson Acura and my amazing service advisor, Yovonne Russell! Hands down, this was the absolute BEST experience I’ve ever had at a car dealership in my life! I brought my vehicle in for some major work, including a timing chain repair, oil change, brakes, and a few other services. From beginning to end, Yovon made the entire process incredibly easy, smooth, and stress-free. She went above and beyond to make sure we were taken care of, even providing us with a loaner vehicle for approximately three days while our car was being repaired. What really stood out to me was the level of professionalism, customer service, and genuine care we received. Having major repairs done can be stressful, but Yovon made the entire experience feel effortless. That’s the kind of customer service that deserves recognition! Yovon Russell and the entire Jackson Acura team did ONE xxxx OF A JOB! I was absolutely blown away by how well everything was handled. This is how a dealership should treat its customers! I’ve dealt with dealerships before, but this experience was truly on another level. Jackson Acura has set a new standard for what exceptional customer service should look like. THANK YOU, YOVON, AND THANK YOU, JACKSON ACURA! You’ve earned my respect, my appreciation, and my highest recommendation. If you need your Acura serviced, ask for Yovon Russell. You won’t regret it! Five stars all the way! ⭐⭐⭐⭐⭐ More
by CHETHOMP2001
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