1,879 Reviews
Write a ReviewIndustry Experience
28 yrs, 11 mos
Specialties & Trainings
B.A. Business Leadership
1879 Reviews of Yvonne Russell
January 29, 2022
I always receive excellent customer service when I bring my car in for service. Always ask for Ms. Yvonne she is one of the BEST advisors. Although we get the recommendations reports at the end of ever serv my car in for service. Always ask for Ms. Yvonne she is one of the BEST advisors. Although we get the recommendations reports at the end of ever service she goes into detail letting me know when it is truly time for a specific service. More
January 26, 2022
Yvonne, the service consultant, always consistently takes care of me. Very efficient, communicates very clearly, love her energy, and has a customer 1st mentality. The service team, are very proficient in care of me. Very efficient, communicates very clearly, love her energy, and has a customer 1st mentality. The service team, are very proficient in taking care of my car. Thank you! More
January 26, 2022
Everything with my service went very well! I was greeted Everything with my service went very well! I was greeted quickly, immediately my service person began getting me set up in the system. The service w Everything with my service went very well! I was greeted quickly, immediately my service person began getting me set up in the system. The service was performed quickly as well! I will definitely be happy to continue using Jackson Acura for my MDX More
January 26, 2022
I was an out of town customer who was getting a regular interval service done. The Acura dealers in the area just wanted to do a oil change, however Jackson had me come in and did the entire inspection. interval service done. The Acura dealers in the area just wanted to do a oil change, however Jackson had me come in and did the entire inspection. Job and customer service was excellent. More
January 22, 2022
Yvonne at Jackson Acura is awesome! She made my entire service experience great by offering the valet service plus a loaner car. Jackson Acura is the best and always takes great care of their customers. I service experience great by offering the valet service plus a loaner car. Jackson Acura is the best and always takes great care of their customers. I definitely recommend them for all your Acura needs. More
January 21, 2022
Yvonne, was very helpful in helping to identify a sound coming from the wheel well of my MDX. Come to find out it was due to a rubber washer that was to have been replaced but it was deemed to be in good coming from the wheel well of my MDX. Come to find out it was due to a rubber washer that was to have been replaced but it was deemed to be in good shape when the new struts were replaced. With Yvonne’s help and the dealerships, the struts were repaired and the cost was mostly covered by warranty. You’re a first class operation with first class employees. I will always refer folks to Jackson Acura. Thank you all. More
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