ZACH ELLIS
ZACH ELLIS at Sullivan Buick GMC

ZACH ELLIS | Page 7

GENERAL MANAGER

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of ZACH ELLIS

February 07, 2025

Dealership Rating
Employee Rating

Everyone went out of their way to facilitate and make as painless as possible my purchase of a new GMC. I would highly recommend this dealership to anyone looking for a vehicle. Staff is very efficient and More

by dixy511
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: RICH BOUKER, ANTHONY SINGH

Feb 07, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our team made your GMC purchase easy and enjoyable. Your recommendation means a lot to us at Sullivan Buick GMC [Ocala, FL]. We look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

February 06, 2025

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Employee Rating

The staff were really helpful and pleasant to talk to. Mr. Beach was kind and helpful. More

by wayneenesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our staff and are glad to hear that Mr. Beach made your experience enjoyable. At Sullivan Buick GMC [Ocala, FL], we strive to provide the best service possible. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

February 03, 2025

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Employee Rating

Great service! Stayed late on a Sunday so we could get our truck, and gave us a great deal! More

by Conner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Sullivan Buick GMC responded

Thank you for your kind words, Conner! We truly appreciate you taking the time to share your experience with us at Sullivan Buick GMC [Ocala, FL]. We're glad to hear that you got a great deal on your truck and that our team went the extra mile to ensure you had a positive experience. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

January 25, 2025

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Employee Rating

I actually thought my dream truck was not in their inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. More

by dukemareno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Sullivan Buick GMC responded

Thank you for sharing your experience, Duke! We're thrilled to hear that you found your dream truck at Sullivan Buick GMC [Ocala, FL]. We appreciate your understanding regarding the features and are glad to know you're satisfied with your purchase. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

January 24, 2025

Dealership Rating
Employee Rating

Everything a properly operated dealership could be. Jay, Joe, and Anthony were awesome!! The dealership is easy to get to, extremely clean and nice, and staffed with extremely accommodating people. We More

by jonl2886
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOE DELPRETE, ANTHONY SINGH , Jay Tracey

Jan 24, 2025

Sullivan Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Sullivan Buick GMC [Ocala, FL] with Jay, Joe, and Anthony. We take pride in our clean and accommodating environment and are delighted that you are completely satisfied with your purchase. We appreciate your support and look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

January 23, 2025

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Employee Rating

Given that this dealership is near The Villages, one of America's largest retirement communities, I would expect them to avoid trying to "scam" people. I am extremely disappointed with my experience at Sul More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: ANTHONY SINGH

Jan 25, 2025

Sullivan Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Feb 04, 2025

Bill responded

Interesting response as if you were truely looking into the events detailed, one would think that it would involve actually talking to the person who it happened to which has not occurred. Zach Ellis has had 8+ months to show some proper business ettiquette and pick up a phone or respond to the basic ask in the emails, but he has chosen to show that he has zero business ettique and instead play dumb and proves he lacks any business ettique. He also gave a false answer to a thrid party persoan about this jsut proves he is trying to cover somthing up in this situation. Again my advice is to completly avoid this dealership and their employees.

January 23, 2025

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Employee Rating

It was an awesome experience and would definitely recommend it to friends and family. Management and staff were amazing More

by ostalaza0076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Sullivan Buick GMC responded

Thank you for your fantastic review! We at Sullivan Buick GMC [Ocala, FL] are thrilled to hear you had an awesome experience and that our management and staff made a positive impression. We truly appreciate your recommendation to friends and family. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

January 23, 2025

Dealership Rating
Employee Rating

Devin was awesome deal with very knowledgeable with the programs, I have to say Zach was awesome to deal with also, he went over and beyond to make me happy.. Thanks very much time and patience. More

by dclavette6668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY SINGH , DEVIN HAWES, Carolyn

Jan 24, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Devin and Zach provided you with such excellent service at Sullivan Buick GMC [Ocala, FL]. We appreciate your kind words and are glad they could help make your experience a great one. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

January 21, 2025

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Employee Rating

The purchase experience was as smooth as one can be. Rich bowker went out of his way to accommodate my wants and needs. Everyone at the dealership was friendly, professional, and helpful. Very happy. More

by dkdaniels380
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: RICH BOUKER, ANTHONY SINGH

Jan 22, 2025

Sullivan Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that your purchase experience at Sullivan Buick GMC [Ocala, FL] was so smooth. It’s great to know that Rich and our team were able to accommodate your needs and provide exceptional service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

January 14, 2025

Dealership Rating
Employee Rating

Very slow process. Scratches on brand new vehicle. Failed to mention the step tailgate will be damaged if used with a hitch installed. More

by DUSTINDANZEISEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: PRINCESS MERCEDES

Jan 16, 2025

Sullivan Buick GMC responded

Thank you for your feedback, Dustin, regarding the slow process, the scratches on your new vehicle, and the lack of communication about the step tailgate. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to contact us directly at Sullivan Buick GMC so we can work towards a resolution. Thank you for helping us improve our service. Sincerely, Zachary Ellis Sales Manager

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