Zac Hewit

I’m happy to own a Toyota, I can’t say the same about the experience I had here. The negotiation process was frustrating and disappointing. I felt that the approach taken by the sales team was pushy, dism experience I had here. The negotiation process was frustrating and disappointing. I felt that the approach taken by the sales team was pushy, dismissive, and at times outright disrespectful. Rather than working with me in good faith, it seemed like they were more interested in wearing me down than earning my trust. I expected a more professional and courteous interaction, especially when making such a significant purchase. The only reason I went through with the deal was because I believe in the Toyota brand and the quality of their vehicles—not because of the service I received at this dealership. I hope management takes this feedback seriously and works on improving how they treat customers during the sales process. Buying a car should be exciting, not exhausting. More

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Been following Zac around for a while because I trust him and his judgement when shopping for a vehicle. and his judgement when shopping for a vehicle. More

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Bought out my lease on a Tacoma truck from Boulware Toyota. Payoff listed on southeast toyota financial site said 29,400.16 was payoff on truck. After 2 weeks I had been watching the website where I ma Toyota. Payoff listed on southeast toyota financial site said 29,400.16 was payoff on truck. After 2 weeks I had been watching the website where I make payments to make sure that its paid off. I just happened to see the amount of the check posted to close out the account was 26,932.33. I ended up calling Toyota financial and asking wth was this all about, and they claim the 29,400.16 amount quoted to me was including taxes, and that's why the check that was cut was less money. So if that's the case, then I paid taxes twice because boulware charged me 1972.27 for taxes. I keep trying to get someone to explain it to me from the dealership, but keep getting the runaround. The finance guy that I was dealing with was also a total xxx, kept pressuring me to finance through them. Kept telling them the credit union had a 5.99 rate and they would have to match that. Anyways, I will never ever buy anything from that place again, so buyer beware......... More

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