Zac Willis
Zac Willis at Serra Nissan of Birmingham

Zac Willis | Page 2

Sales Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.6
119 Reviews
4.6

119 Reviews

Write a Review

119 Reviews of Zac Willis

September 18, 2024

Dealership Rating
Employee Rating

excellent kind easy guaranteed discount low prices sastisfaction guarantee immediate savings recommended quick offer benefit More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Roe, Payden Sewell , Amanda Badgwell, Ricardo Ibarra

Sep 28, 2024

Serra Nissan of Birmingham responded

Andy, thank you so much for the opportunity to serve you and for your kind review! We are very glad you experienced our wonderful customer service, and hope to see you again soon!

September 08, 2024

Dealership Rating
Employee Rating

The paper work was very fast l will tell family and friends about this dealership More

by Reather Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you very much for your kind review! We are grateful that you chose Serra Nissan for the purchase of your new vehicle, and appreciate your recommendation to friends and family. We look forward to seeing you again if you are in need of service or a vehicle!

September 03, 2024

Dealership Rating
Employee Rating

I did this survey for Volkswagen, I hope it counts for nissian, Nissan always take care of me and offer great service More

by paris.powell10197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell , Amanda Badgwell, Matt Henry, Madison Whisenant

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you very much for your praise of Serra Nissan, we deeply appreciate your business! We hope you will continue to choose Serra Nissan for any service or sales needs you have, and we look forward to seeing you again!

August 25, 2024

Dealership Rating
Employee Rating

It was fast and professional done with time of matter. Kept me update on car More

by blessedmom8889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd, Scott Fuller , Amanda Badgwell, Angel Borja, Seth Franks, Matt Henry, Randy Hicks, Ricardo Ibarra, Eric Johnson

Sep 27, 2024

Serra Nissan of Birmingham responded

Thank you for your review, we are so glad that we were able to earn your business and meet your expectations! We hope you will return to Serra Nissan for any future vehicle needs, and look forward to serving you again!

August 23, 2024

Dealership Rating
Employee Rating

I absolutely love the staff. Everyone is so kind and willing to help. King and other staff really operate in the SPIRIT OF EXCELLENCE!! More

by susanmcdonald779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell , Amanda Badgwell, Angel Borja, Matt Henry, Madison Whisenant, DRAGON, VINCE. ALL GET 5 STARS!!

Sep 27, 2024

Serra Nissan of Birmingham responded

As a dealership that prides ourself on customer service and staff that go above and beyond, we are so grateful and appreciative of this review! We sincerely hope you will continue to come to Serra Nissan for all your car needs!

August 09, 2024

Dealership Rating
Employee Rating

Amanda was helpful getting same day appt, but thats about it. They never got approval for the diagnostic test and charged me $200 and it’s the same test advance auto does. The test told them exact my what I More

by zduckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Jeff Roe, Payden Sewell , Amanda Badgwell, Madison Whisenant

Aug 09, 2024

Serra Nissan of Birmingham responded

We greatly appreciate our customers. We don't always realize that we may fall short from time to time on our customer service without these reviews. We sincerely apologize and have implemented a new policy that service customers must be walked to their vehicles when picking up their cars. Advance Auto is a wonderful place to pick up parts for vehicles. However, most of their employees are on an hourly rate and most are not certified mechanics. Our technicians diagnose vehicle problems not just with a computer, but by their knowledge and training. With this knowledge also comes a price and unfortunatley that charge gets passed on to the customer. If any repairs would have been required, the diagnostic fee would have been waived. Again, we thank you for your feedback and hope that, with the customer service changes we are implementing, you will give us a another chance in the future.

June 19, 2024

Dealership Rating
Employee Rating

I purchased an Altima. This was my 2nd Altima from Serra. They are great folks to trade with, I’ll return to Serra for my next purchase. More

by Rod jennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Theo and Alex were 1st class salesmen. There were also 5 star employees.

June 19, 2024

Dealership Rating
Employee Rating

Took great care of me when I had a total loss. Would definitely recommend them! More

by Zwillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd, Scott Fuller, Courtney Wilson , Amanda Badgwell, Angel Borja, Ricardo Ibarra

June 17, 2024

Dealership Rating
Employee Rating

Good service and low wait times. Good overall experience there with the company. Will return. More

by pdthom1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell , Amanda Badgwell, Matt Henry, Madison Whisenant

May 30, 2024

Dealership Rating
Employee Rating

Great service. Timing ok. Amanda gave me positive info I needed to know. I was able to take care of some. More

by collierdonna867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

2
...

Dealership Inventory (175 Vehicles)

used 2023 INFINITI QX80 car, priced at $38,995
2023 INFINITI QX80
used
Anthracite Gray exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Kicks car, priced at $31,745
2026 Nissan Kicks
new
Canyon Bronze M exterior
CVT
Front-wheel Drive
new 2026 Nissan Sentra car, priced at $31,008
2026 Nissan Sentra
new
Imperial Bronze exterior
CVT
Front-wheel Drive
new 2026 Nissan Frontier car, priced at $38,051
2026 Nissan Frontier
new
Black exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Rogue car, priced at $32,928
2026 Nissan Rogue
new
Super Black exterior
CVT
All-wheel Drive
new 2026 Nissan Sentra car, priced at $24,311
2026 Nissan Sentra
new
Cloud White exterior
CVT
Front-wheel Drive