Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 6

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
144 Reviews

Languages Spoken

English English

4.6

144 Reviews

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144 Reviews of Zach Burdette

November 11, 2025

Dealership Rating
Employee Rating

Nice friendly people who are willing to help you out anyway they can. I appreciate the willingness to accommodate my needs. 👍🏾 More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Nov 12, 2025

Grote Mitsubishi responded

Thank you, Andre! We really appreciate your kind words. It’s great to hear that our team made you feel supported and accommodated your needs. We’re always happy to help however we can — thanks for choosing us! 👍

November 11, 2025

Dealership Rating
Employee Rating

Through and prompt and customer service was excellent. I’m very happy with my experience. More

by fabriziopuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Grote Mitsubishi responded

Thank you, Fabrizio! We’re so glad to hear that you had a prompt and positive experience with excellent customer service. We appreciate your kind words and look forward to helping you again in the future!

November 08, 2025

Dealership Rating
Employee Rating

Always feel welcomed as soon as I walk in. Everything is thoroughly explained before they start doing the work. The treatment is not like a customer, but like family. I'm hard to impress to th More

by Frank
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 10, 2025

Grote Mitsubishi responded

Thank you, Frank! We’re so glad to hear you feel welcomed and well taken care of every time you visit. Our goal is to treat everyone like family, and it means a lot that you noticed. We truly appreciate your trust and kind words!

November 06, 2025

Dealership Rating
Employee Rating

I’ll bring in my car every time because of how outstanding Zack is and how he is always trustworthy. More

by droberts890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

Nov 06, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that Zach has earned your trust and keeps you coming back. We’ll be sure to share your feedback with him — he’ll really appreciate it!

November 04, 2025

Dealership Rating
Employee Rating

I bought my car from the dealership and I have been using the service department, actually, because of Zach. I have worked along side his brother's in the construction field. So as long as he's there I will More

by forlife.fr
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 04, 2025

Grote Mitsubishi responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear that Zach and our service team have earned your trust and continue to provide the level of care you expect. We’ll be sure to share your feedback with Zach and the rest of the team — they’ll really appreciate it. We look forward to keeping your Explorer running great for many miles to come!

November 04, 2025

Dealership Rating
Employee Rating

Do not recommend. Have had nothing but car issues since I purchased the vehicle 6 months ago. More

by sjbusch68
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 04, 2025

Grote Mitsubishi responded

Thank you for sharing your feedback. We’re sorry to hear that you’ve continued to experience issues with your vehicle. We appreciate that you’ve been working with our service department, and our team is committed to helping get everything resolved. Please don’t hesitate to reach out to us directly at 260-422-5000 so we can review your vehicle’s current status and ensure it’s taken care of properly.

November 02, 2025

Dealership Rating
Employee Rating

The team at Mitsubishi dealership was amazing. Their service was professional and friendly from start to finish. They truly went above and beyond to make the experience smooth. Highly recommend. More

by morgan_1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Driscoll, Malik Aldoais , Jack Bocook

Nov 03, 2025

Grote Mitsubishi responded

Thank you so much, Morgan! We’re thrilled to hear that our Mitsubishi team delivered a professional and friendly experience from start to finish. Going above and beyond for our customers is always our goal, and your recommendation means a lot to us. We appreciate you choosing Grote Mitsubishi!

October 30, 2025

Dealership Rating
Employee Rating

Service was fast, and Zach was very helpful Repair was done perfectly and they even cleaned my Mitsubishi More

by BWSJR99
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Oct 30, 2025

Grote Mitsubishi responded

Thank you so much for your review! We’re happy to hear that Zach and our service team took great care of you and your Mitsubishi. Fast, thorough service — with a clean car at the end — is exactly what we aim for! 🚗✨

October 24, 2025

Dealership Rating
Employee Rating

The staff is awesome, helpful and knowledgeable! The process of purchasing a vehicle was fast and painless! More

by mnorwood0
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Nov 14, 2025

Grote Mitsubishi responded

We are thrilled to hear that your experience purchasing a vehicle with us was fast and painless! Our team takes pride in providing exceptional customer service. Thank you for choosing our dealership!

October 18, 2025

Dealership Rating
Employee Rating

Very pleasant car buying experience, everyone was very professional and friendly from the walk-in, Vanessa was easy to work with and very thorough, Anthony in finance had good energy and friendly with a v More

by mcduffiel64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Borjas , Anthony-in finance was great

Oct 20, 2025

Grote Mitsubishi responded

Thank you so much for the wonderful review! We're thrilled to hear that Vanessa and Anthony helped make your car-buying experience so pleasant and stress-free. We truly appreciate your kind words and are glad you enjoyed working with our team!

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